<p>The Federal Emergency Management Agency (FEMA) awarded a Definitive, Firm Fixed Price contract to Alvaria, Inc. (doing business as Aspect Software) for 12-months of Aspect EWFM (Enterprise Workforce Management) maintenance valued at $240,095.83. The contract was awarded on April 10, 2018, with a completion date of April 9, 2019. This contract did not utilize a set-aside designation.</p>
<p>The Federal Emergency Management Agency (FEMA) awarded a $999,340.00 definitive contract to Alvaria, Inc. (doing business as Aspect Software) for the provision of 2,000 licenses of eWorkforce Management software and associated maintenance. This contract was issued in response to Hurricanes Harvey, Irma, and Maria, and has a completion date of October 11, 2018. The contract is a firm fixed-price arrangement with no set-aside designation. The place of performance is Phoenix, AZ 85016, USA.</p>
This is a firm fixed price Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to Onsolve LLC, a provider of critical event management solutions. The contract is for a hosted auto-dialer platform to support FEMA's insurance and disaster recovery outreach campaigns. The contract has a ceiling value of $11,192.75 and a period of performance from September 17, 2020 to September 16, 2021. This award is part of a larger Multiple Award Schedule (MAS)...
This is a $49,064,797.80 federal contract awarded by the Federal Emergency Management Agency (FEMA) to Ttec Government Solutions LLC, a global customer experience technology and services company. The contract is a Blanket Purchase Agreement (BPA) call order under FEMA's Multiple Award Schedule (MAS) contract vehicle. The contract includes implementing the President's Department of Government Efficiency Cost Efficiency Initiative, which falls under the non-covered contract section 2(d) and aligns...
This is a Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to Onsolve LLC, a critical event management provider, to host and manage an outbound auto-dialer system in support of FEMA's emergency response and recovery operations. The $18,293.38 firm fixed-price contract is part of FEMA's work at the Texas National Processing Service Center and was awarded through the Multiple Award Schedule (MAS) contract vehicle. The contract does not have a...
This is a $1,678,265.80 Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to A1Fed Incorporated, a certified Economically Disadvantaged Women-Owned Small Business (EDWOSB) and 8(a) Program participant. The contract is for Phase 1 data cleaning services to support FEMA's Emergency Management Mission Integrated Environment (EMMIE) and Federal Access Catalog Tracking (FAC-TRAX) systems. The contract has a 9-week period of performance and was...
This is a $6,054,139.44 federal contract awarded by the Federal Emergency Management Agency (FEMA) to Ttec Government Solutions LLC, a global customer experience technology and services company. The purpose of the contract is to provide an outsourced contact center and temporary call agents to support FEMA's operations. This contract is a call order under a larger Blanket Purchase Agreement (BPA) valued at $228 million that Ttec holds with FEMA for on-demand contact center services during...
This is a Blanket Purchase Agreement (BPA) call order issued by the Federal Emergency Management Agency (FEMA) to Onsolve LLC, a critical event management provider. The contract, valued at $1,873.20, is for the hosting and management of an outbound auto-dialer to support FEMA's disaster recovery outreach campaigns, specifically for disaster DR4562OR. The contract is under FEMA's Multiple Award Schedule (MAS) contract vehicle, which allows federal agencies to streamline the procurement of...
This is a Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to TTEC Government Solutions LLC, a global customer experience technology and services company. The purpose of this requirement is to establish a call order against FEMA's BPA for the Outsourced Contact Center Contract in support of FEMA's disaster response for the Preparedness, Mitigation, and Operations Division (PMO) and DUTI-Readiness 2024. The contract has a ceiling value of...
This is a delivery order contract awarded by the Federal Emergency Management Agency (FEMA) to Arc Aspicio LLC, a certified Woman-Owned Small Business (WOSB). The contract, valued at $5,515,000.00, is for the MWEOC Multiplexing Modernization System Modernization Project. It is a Time and Materials contract with a completion date of September 30, 2019. The contract was issued under the National Continuity Programs Program and Mission Support Services (NCP PAMSS) indefinite delivery, indefinite...