Definitive Contract 2043FY26C00014

The Internal Revenue Service awarded a definitive contract to National Telecommuting Institute, Inc. (doing business as Landajob Services) for contact center support services managing taxpayer product requests directed to the IRS toll-free telephone forms line, with a ceiling value of $38.7 million and an ultimate completion date of June 30, 2026. Place of performance is Boston, MA. The contract operates on a labor-hours pricing model. Government-invoiced labor activity declined sharply in...

This federal contract award, with ID TIRNO15D00007|TIRNO15D000070002, was issued by the Internal Revenue Service (IRS) for critical functions related to the Toll Free Forms Request Services Contract. The contract is a Firm Fixed Price Delivery Order with a ceiling value of $7,670,049.07. It was awarded to the prime contractor, National Telecommuting Institute, Inc. (doing business as Landajob Services), which is a Non-Profit Organization and AbilityOne Non Profit Agency. The contract has an...

The Department of the Treasury's Internal Revenue Service awarded a $4.6 million firm fixed price delivery order to National Telecommuting Institute, Inc.'s Landajob Services Division for IRS toll-free telephone forms request services. Under this task order issued against an unspecified governmentwide acquisition contract, Landajob will provide toll-free telephone support to help taxpayers obtain IRS forms from March 2020 through December 2020. The place of performance for these services is...

This is a delivery order under Purchase Order 2000101234 for Option Year 4, covering the period from January 1, 2019 to December 31, 2019. The delivery order provides contact center support services for the Internal Revenue Service (IRS) to manage taxpayer form product requests directed to the IRS's toll-free telephone forms line. The contract is awarded to National Telecommuting Institute, Inc. (NTI), a non-profit organization, and has a total potential value of $6,044,676.39. The contract is a...

This is a firm fixed-price delivery order awarded by the Internal Revenue Service (IRS), a civilian agency, to National Telecommuting Institute, Inc. (doing business as Landajob Services) for $6,517,769.42. The contract is for critical functions related to toll-free telephone services and contact center order entry support, including order entry clerks, trainees, travel, technology, management, and administration. There is no set-aside designation for this award. The period of performance runs...

This federal contract award is for a Delivery Order under the General Services Administration (GSA) Information Technology Schedule 70 contract vehicle. The prime contractor is Purisolve, Inc., a HUBZone certified small business based in Atlanta, Georgia. The contract, valued at $1,690,144.99, is for the provision of toll-free contact center services to support critical functions for the Internal Revenue Service (IRS), a civilian agency within the Department of Treasury. The contract does not...

This federal contract award is for a Toll Free Contact Center (TFCC) service, closely associated with administrative modifications, awarded to Verizon Business Network Services LLC by the Internal Revenue Service (IRS). The $71,289,809.18 contract has a period of performance through May 31, 2023 and utilizes a Blanket Purchase Agreement (BPA) call with a fixed price with economic price adjustment pricing structure. The contract is not set aside for any specific business category. Verizon...

This federal contract award, valued at $165,800.55, was issued by the Internal Revenue Service (IRS) to AT&T Technical Services Company, Inc., a wholly owned subsidiary of AT&T Inc. The contract is a delivery order under the Connections II government-wide acquisition contract (GWAC) and has a firm fixed price pricing structure. The purpose of the contract is for AT&T to provide the design support needed to develop an "at-home agent solution" to enable 100% of the IRS's call...

The Internal Revenue Service awarded a $7.395 million definitive contract to AT&T Technical Services Company, Inc. for contact center software and solutions support services on February 13, 2026, with ultimate completion on August 12, 2026. This is a 6-month bridge contract priced on a firm fixed-price basis with place of performance in Herndon, VA. Modification P00001 descoped the contract by 1,904 labor hours, fully funded the order, and incorporated FAR 52.222-90 to support Executive...

This federal contract award, TIRNO10S00002|TIRNO10S000020020, was issued by the Internal Revenue Service (IRS) to AT&T Enterprises, LLC, a subsidiary of AT&T Corp. The $4,758,923.75 Firm Fixed Price Blanket Purchase Agreement (BPA) Call contract is for long distance telecommunications services, including calling cards, event connect, and audio conferencing, under the Networx Universal vehicle. This contract has no set-aside designation and will run through March 31, 2017. As a major...