The contact center support division (CCSD), infrastructure upgrade project-endpoint replacement (IUP-ER) replaces the aspect agent desktop (uniphi connect) with a cisco based ctios desktop application…
Ended Awarded Last action
- Contract number
- 2032H518F00783
- Awardee
-
At&T Technical Services Company, Inc. UEI ZZRPFWN91KD1 Part of At&T Inc.
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $31,123
Award facts
- Contract value 100% obligated
- $31,122.62 Current and potential, with all options
- Completion date 100% complete
-
- Current, with exercised options
- Potential, with all options
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Atlanta, GA 30341, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Funding Only Action | -$467 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $31,589 |
Description
The contact center support division (CCSD), infrastructure upgrade project-endpoint replacement (IUP-ER) replaces the aspect agent desktop (uniphi connect) with a cisco based ctios desktop application which is not section 508 compliant. In order to meet section 508 requirements, a second desktop application, ipblue, is deployed to those users with special needs. Ctios 508 compliant softphone
Quick answers
Who was awarded contract 2032H518F00783?
2032H518F00783 was awarded to At&T Technical Services Company, Inc. by Internal Revenue Service (Department of the Treasury) on July 30, 2018.
How much is contract 2032H518F00783 worth?
The government has obligated $31,123 on 2032H518F00783.
Is contract 2032H518F00783 an order under another contract?
Yes. 2032H518F00783 is a BPA call under TIRNO15Z00007, a blanket purchase agreement.
Was contract 2032H518F00783 competed?
The extent of competition for 2032H518F00783 was competed under sap. The government received 1 offer.
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