Purchase order 2000026402 work request order 0066 is for the configuration and support for a technology demonstration of a customer callback solution within the IRS contact center environment. The…
Ended Awarded Last action
- Contract number
- 2032H518F00452
- Awardee
-
At&T Technical Services Company, Inc. UEI ZZRPFWN91KD1 Part of At&T Inc.
- Awarding agency
-
Internal Revenue Service
Department of the Treasury
- Obligated
- $35,888
Award facts
- Contract value 100% obligated
- $35,887.80 Current and potential, with all options
- Completion date 100% complete
- Current and potential, with all options
- NAICS code
- 517110 Wired Telecommunications Carriers
- Set-aside
- No set-aside
- Competition
- Competed under SAP · 1 offer Simplified Acquisition
- Pricing
- Firm Fixed Price
- Place of performance
- Lanham, MD 20706, USA
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Close Out | $0 | |
| Other Administrative Action | $0 | |
| Original award | $35,888 |
Description
Purchase order 2000026402 work request order 0066 is for the configuration and support for a technology demonstration of a customer callback solution within the IRS contact center environment. The demonstration will support offering a callback option for internal IRS callers to the enterprise service desk, in addition to the current process of placing calls directly into QUE for an agent resource. At and t shall perform in accordance with the incorporated casr no. 35 configuration and support for customer callback tech demo at and t FSQ march 8, 2018. Period of performance: one year from date of award
Quick answers
Who was awarded contract 2032H518F00452?
2032H518F00452 was awarded to At&T Technical Services Company, Inc. by Internal Revenue Service (Department of the Treasury) on May 3, 2018.
How much is contract 2032H518F00452 worth?
The government has obligated $35,888 on 2032H518F00452.
Is contract 2032H518F00452 an order under another contract?
Yes. 2032H518F00452 is a BPA call under TIRNO15Z00007, a blanket purchase agreement.
Was contract 2032H518F00452 competed?
The extent of competition for 2032H518F00452 was competed under sap. The government received 1 offer.
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