BPA Call 70FBTX21A00000001-70FBTX24F00000021
- This is a call order against the Federal Emergency Management Agency's (FEMA's) Blanket Purchase Agreement (BPA) for outsourced contact center services to support FEMA's disaster response efforts in Oklahoma, Ohio, and Texas. The $19,629,115.30 ceiling value contract was awarded to General Dynamics Information Technology, Inc. (GDIT), a subsidiary of General Dynamics Corporation, on May 23, 2024. The contract is a labor hours type, with a period of performance through August 16, 2025. GDIT...
- This federal contract award is for a Blanket Purchase Agreement (BPA) call order to provide turnkey call center support and temporary call agents. The contract was awarded to General Dynamics Information Technology, Inc. (GDIT), a subsidiary of General Dynamics Corporation, by the Federal Emergency Management Agency (FEMA). The contract has a ceiling value of $47,310,037.70 and a performance period through January 9, 2024. The contract was awarded under GDIT's existing Multiple Award Schedule...
- This federal contract award establishes a call order for General Dynamics Information Technology, Inc. (GDIT) to provide turnkey call center support and temporary call agents to the Federal Emergency Management Agency (FEMA). The contract, which is not set aside, has a ceiling value of $82,235,188.81 and was awarded on September 3, 2021. It is structured as a Blanket Purchase Agreement (BPA) call order under the Multiple Award Schedule (MAS) contract vehicle. GDIT has subcontracted with...
- This call order, issued on April 17, 2023, represents a $77,894.54 labor-hour task placed against the Federal Emergency Management Agency's (FEMA) Blanket Purchase Agreement for outsourced contact center services. The contract is executed by General Dynamics Information Technology, Inc. (GDIT), a subsidiary of General Dynamics Corporation, with performance in Falls Church, Virginia. The modification specifically de-obligates excess funds, bringing the contract toward completion by November 4,...
- General Dynamics Information Technology, Inc. (GDIT) received a call order valued at $22,194.60 against the Federal Emergency Management Agency's (FEMA) Outsourced Contact Center Blanket Purchase Agreement to support FEMA's disaster response operations for Project Management Office Duty-Readiness 2024. This six-month task order, awarded on May 1, 2024, with an ultimate completion date of November 13, 2025, was structured as a labor-hours contract with the place of performance in Falls Church,...
- General Dynamics Information Technology, Inc. (GDIT) received a call order modification (OC3 Call Order 15) from the Federal Emergency Management Agency (FEMA) on November 8, 2024, to exercise an option for outsourced contact center customer service agent staffing. The modification carries a ceiling value of $69.0 million and extends through November 30, 2025, under a labor-hour pricing arrangement. This award represents an option exercise on an existing blanket purchase agreement under the...
- The U.S. Federal Emergency Management Agency (FEMA) awarded a Delivery Order contract to General Dynamics Information Technology, Inc. (GDIT) to provide a turnkey call center solution, including 2,000 temporary call agents, in response to Hurricane Florence. The $193,477,957.80 contract was not set aside and was issued under the Connections II government-wide acquisition contract (GWAC). GDIT is a prime contractor that provides information technology, systems engineering, professional...
- This is a $8,135,083.55 Blanket Purchase Agreement (BPA) call order awarded by the Federal Emergency Management Agency (FEMA) to General Dynamics Information Technology, Inc. (GDIT), a prominent federal IT services provider. The purpose is to establish call order support for FEMA's disaster response efforts related to the Hawaii wildfires under Disaster Declaration DR4724. The contract is under FEMA's existing BPA for Outsourced Contact Center services, which is a Multiple Award Schedule (MAS)...
- General Dynamics Information Technology, Inc. (GDIT), a subsidiary of General Dynamics Corporation, received a delivery order from the Federal Emergency Management Agency (FEMA) with a ceiling value of $4.16 million under a time and materials pricing structure. The contract, awarded on September 21, 2017, is set to complete by August 29, 2025, and is executed at FEMA's headquarters location in Washington, DC. This delivery order falls under the One Acquisition Solution for Integrated Services...
- This is a federal contract awarded by the Federal Emergency Management Agency (FEMA) to General Dynamics Information Technology Inc. (GDIT), a subsidiary of General Dynamics Corporation. The $189,415,876.14 cost-plus-fixed-fee contract is to provide IT legacy system support for FEMA's National Flood Insurance Program. The contract has a completion date of May 16, 2025 and does not utilize any set-aside designations. GDIT is the prime contractor on this award, which is part of the company's...
- Multiple Award Schedule (MAS)Master GSA Schedule
- GS35F393CA-70FBTX21A00000001Blanket Purchase Agreement
- 70FBTX21A00000001-70FBTX24F00000021BPA Call
This is a call order against FEMA's Blanket Purchase Agreement (BPA) for Outsourced Contact Center services, in support of FEMA's disaster response efforts across the United States. The $14,323,318.86 contract was awarded to General Dynamics Information Technology, Inc. (GDIT), a subsidiary of General Dynamics Corporation, to provide contact center services on a labor hours pricing basis. The contract does not have a set-aside designation. GDIT will be supported by subcontractors Telaforce LLC and Midtown Personnel Inc. The contract is being administered by the Federal Emergency Management Agency (FEMA), a civilian agency within the Department of Homeland Security that is responsible for coordinating the federal government's role in preparing for, preventing, mitigating the effects of, responding to, and recovering from all domestic disasters.
ContractNumber | Description | Subcontractor | Prime Award | Dollars Obligated | Updated At |
|---|---|---|---|---|---|
GDIT56233S | Midtown Personnel Inc. | BPA Call 70FBTX21A00000001-70FBTX24F00000021 | $5.0m | 3/20/25 | |
GDIT58371S | Telaforce LLC | BPA Call 70FBTX21A00000001-70FBTX24F00000021 | $1.0m | 2/24/25 |
Mod # | Description | ReasonForModification | Federal Obligation | Date |
|---|---|---|---|---|
| P00010 | Funding Only Action | ($5m) | 8/15/25 | |
| P00009 | Funding Only Action | $847.3k | 2/5/25 | |
| P00008 | Exercise an Option | $2.9m | 1/8/25 | |
| P00007 | Other Administrative Action | $0 | 12/9/24 | |
| P00006 | Funding Only Action | $1.8m | 12/5/24 |