TSLAC Employee Assistance Program (EAP)

The Texas State Library and Archives Commission (TSLAC) has issued Request for Proposal (RFP) # 306-25-0112 for a comprehensive Employee Assistance Program (EAP) serving its employees and their family members across facilities in Austin and Liberty, Texas. The procurement seeks a contractor to provide 24/7 call center services, unlimited consultation, critical incident stress debriefings, case management, program orientation, counseling services, legal and financial consultations, online resources, and monthly utilization reports. The solicitation covers an initial contract term from execution through August 31, 2026, with options for four additional one-year renewals, supporting approximately 196 total employees with a current monthly average of 176. Evaluation criteria will be weighted as follows: 40% vendor qualifications, 30% technical proposal, 10% outreach samples, and 20% pricing analysis. Key dates include a pre-submittal conference on May 6, 2025, at 10:00 AM CT, vendor questions due by May 6, 2025, and proposal responses due on May 13, 2025, at 2:00 PM CT. The EAP services must include a minimum of five short-term counseling sessions per employee/family member, comprehensive professional training, and extensive support resources.

The RFP encourages participation from Historically Underutilized Businesses (HUB), though HUB certification is not a mandatory requirement for this procurement. The contract allows for potential price adjustments upon renewal, correlated with U.S. government-published indices, with the baseline index established at the contract award month. Vendors must complete detailed cost worksheets specifying unit prices for base services, as-needed services, and additional services, with pricing submitted through the Bonfire platform. While specific budget ranges are not explicitly stated, the pricing will be calculated on a per-person-per-month basis for the actual number of employees supported. The solicitation emphasizes comprehensive, confidential support across personal and professional challenges, with vendors required to demonstrate extensive experience in delivering holistic EAP services. Technical submission guidelines are strict, requiring vendors to maintain original worksheet structures, use text-based responses, and avoid special characters or Excel formulas. Support for technical submission questions is available through Bonfire's support team.