The State of Missouri's Office of Administration, Division of Purchasing is seeking a comprehensive statewide e-payment services contractor to provide merchant card, debit card, check conversion, and electronic payment processing services for 31 state agencies. The solicitation requires the vendor to supply point-of-sale equipment, interactive voice response (IVR) systems, online payment processing, and check conversion capabilities, with services available 24 hours per day, 365 days per year. Currently, approximately 1,000 EMV devices are installed across state agencies, with processing volumes including 14,000 checks and 29,000 IVR transactions in fiscal year 2025. The contractor will be compensated through convenience fees charged to customers, not direct state payments, and must maintain PCI DSS compliance and obtain specific insurance coverage, including $5 million in cyber liability insurance. The proposal submission deadline is February 11, 2026, at 2:00 PM Central Time through the MissouriBUYS online system, with the contract period running from the effective date through June 30, 2029. Evaluation will consider factors such as pricing, service capabilities, and compliance with state requirements.
The solicitation includes specific set-aside and preference designations, with Minority Business Enterprise (MBE) and Women Business Enterprise (WBE) participation targets of 10% and 5% respectively. Bonus points are available for Organization for the Blind/Sheltered Workshop participation (5-15 points) and Service-Disabled Veteran Business Enterprise participation (3 points). A Missouri business preference will be applied when quality and delivery price are equal or better. The contractor must pay a one percent administrative fee on convenience fees and directly invoiced fees, remitted quarterly to the Missouri Revolving Information Technology Trust Fund. While no specific incumbent vendor is mentioned, the state currently processes approximately 5,964,108 transactions valued at $8.7 billion annually across 50 state agencies. The existing infrastructure includes diverse payment processing channels such as web-based payments, telephone payments, point-of-sale systems, and batch file imports. The contract requires integration with various state agency systems, including complex requirements for handling Federal Tax Information and maintaining strict confidentiality protocols.