Security Awareness KnowBe4

The South Carolina Department of Transportation (SCDOT) is conducting an Invitation for Bid (IFB) for KnowBe4 Security Awareness Training Access Level III subscription licenses. The procurement seeks to acquire 5,001 licenses for a three-year period from May 1, 2024, through April 30, 2027, with a brand name specification that does not allow alternative products. Prospective offerors must submit bids online through the state's procurement website by April 22, 2024, at 2:30 PM, with all questions required to be submitted by April 12, 2024, at 12:00 PM. To be eligible, vendors must be certified KnowBe4 dealers and provide technical support within four business hours of request. The contract includes an automatic renewal provision for one-year terms unless the state provides thirty days' notice of non-renewal, and all pricing must be fixed for the initial three-year term. The procurement officer is Jon Baysden, and the award is subject to prior approval by the South Carolina Transportation Secretary.

The solicitation includes several mandatory vendor requirements and compliance provisions. Vendors must register with the state and comply with various regulations, including debarment certifications, ethics requirements, drug-free workplace standards, and illegal immigration provisions. Nonresident vendors may be subject to specific tax withholding requirements. The state will not pay sales or use taxes, which must be omitted from bid pricing, and payment will be processed through electronic funds transfer. While specific budget ranges are not explicitly detailed, the procurement covers 5,001 licenses for a comprehensive security awareness training program. The solicitation also includes a conflict-of-interest certification requirement, stipulating that no SCDOT Commission member may hold a direct or indirect interest in the proposal, bid, or contract during their term and for one year following termination. This certification applies to all consultants, subconsultants, contractors, vendors, suppliers, employees, and agents involved in the bidding process.