Salesforce Experience Cloud Implementation Partner

The Ted Rogers School of Management (TRSM) in Puerto Rico is seeking a Salesforce Experience Cloud Implementation Partner to develop a comprehensive student portal for approximately 12,000 undergraduate students. The procurement opportunity requires a certified Proponent with expertise in Salesforce Experience Cloud, Marketing Cloud, and Sales Cloud development to create a custom digital platform. Key deliverables include designing and developing custom Lightning components, implementing Apex functionality, configuring CSS styling, and establishing permission set configurations. The portal's primary objectives are to enable students to discover, track, and engage with co-curricular opportunities while monitoring extracurricular accomplishments through a personalized, gamified system incorporating badges, points, and rewards. The contract opportunity was posted on August 18, 2025, with proposal submissions due by September 10, 2025. Evaluation criteria will likely focus on the Proponent's technical expertise, previous Salesforce implementation experience, and ability to create a scalable, interactive student engagement platform.

The procurement does not specify explicit set-aside designations or restrictions on responding organizations. The project will integrate with the existing Salesforce Sales & Marketing Cloud Enterprise edition organization, requiring the selected vendor to demonstrate seamless integration capabilities. While specific budget ranges are not disclosed, the complexity of the custom portal development suggests a potentially significant contract value. The implementation will leverage existing Salesforce infrastructure to create a personalized recommendation system that supports student development through tracked, engaging digital experiences. The Proponent must possess advanced Salesforce certifications and demonstrate comprehensive understanding of creating interactive, data-driven student engagement platforms. The project represents a strategic investment in digital student services, focusing on enhancing out-of-classroom engagement through a technologically sophisticated, user-centric portal solution.