S2 SECURITY MANAGEMENT SYSTEM

Wake County Public Schools has issued Request for Proposal (RFP) #251-26-186 seeking a comprehensive Managed Security Event Monitoring, Alert Triage, and Escalation Services provider. The procurement specifically targets a cybersecurity partner capable of delivering Level 2 and Level 3 Security Operations Center (SOC) services that can seamlessly integrate with their existing CrowdStrike Falcon endpoint protection platform. Vendors must demonstrate at least five years of experience, expertise with SCADA/ICS, IoT devices, and UNIX-based environments, and possess industry certifications such as OSCP, GXPN, or GPEN. Key deliverables include advanced log analysis, containment support, proactive threat hunting, forensic investigations, and tailored playbook development across SOC service tiers. The solicitation timeline includes written questions due by September 15, 2025, and sealed bids due September 24, 2025, at 2:00 PM ET, with an initial twelve-month contract period and potential renewals for up to four additional one-year terms.

The RFP does not explicitly mention set-aside designations or restrictions for disadvantaged enterprises. The current infrastructure involves a CrowdStrike Falcon endpoint protection platform, which the selected vendor must integrate with and provide real-time telemetry ingestion, threat intelligence sharing, and coordinated response actions. Insurance requirements are comprehensive, mandating coverage including commercial general liability, commercial automobile liability, workers' compensation, professional liability, and cyber liability with specific minimum coverage amounts. While a precise award value is not specified, the multi-year contract structure suggests a significant investment in cybersecurity services. The vendor selection will likely be based on technical capabilities, experience, certification levels, integration potential, and the ability to provide sophisticated, proactive security monitoring and response across multiple service tiers.