Michigan Integrated Continuous Improvement Process RFP

The Michigan Department of Technology, Management and Budget (DTMB) issued this Request for Proposal to procure comprehensive hosting, maintenance, support, and future enhancement services for the Michigan Integrated Continuous Improvement Process (MICIP) Platform, a web-based continuous improvement planning system serving Michigan's education sector. The contractor must host and maintain the live platform using Amazon Web Services as a permitted subcontractor in a Contractor-hosted environment, support approximately 6,000 approved third-party users with up to 750 concurrent users, and deliver 48 enhancement items throughout the contract term. Key technical requirements include disaster recovery capabilities with a 4-hour Recovery Point Objective and Recovery Time Objective, with support services available 8 a.m. to 5 p.m. Eastern Time Monday through Friday, and critical service errors requiring acknowledgment within 30 minutes and resolution within 4 hours on a 24/7 basis. The contractor must provide source code deposits following each release, including all third-party components and SQL database backups, and assume all AWS consumption costs and financial responsibility for hosting expenses. The evaluation will be based on a 100-point technical scoring system encompassing Project Scope (25 points), Solution Requirements/Specifications (35 points), Staffing (20 points), and Company Background (20 points), with a minimum score of 80 points required for pricing evaluation. Vendors must submit questions by April 24, 2026, with State answers posted by May 8, 2026, and proposals are due May 22, 2026 at 11:59 a.m. Eastern, with an anticipated contract start date of October 1, 2026.

The contract structure includes a five-year base term with five optional one-year renewal periods, allowing up to ten years of potential service delivery, and bidders must propose either perpetual or subscription-based licensing models with detailed cost breakdowns for years one through ten. No specific set-aside designations or restrictions on organization types are noted in the documentation; however, private company bidders are required to disclose revenue information, with the option to request confidential treatment through submission of a Confidential Treatment Form. The State indicates a preference for FedRAMP authorization for security compliance but will accept an annual SSAE 18 SOC 2 Type II audit as an interim measure, with the State requesting a timeline for FedRAMP certification completion. The contractor will assume responsibility for transitioning the production application, database, and associated data from the incumbent's environment as part of the transition-in process, and a mandatory 90-calendar-day post-production warranty at no additional cost is required. The specific contract award value or budget range is not disclosed in the available documentation; however, the State reserves the right to reject any proposal, negotiate terms, conduct on-site visits or proof-of-concept meetings, and award the contract to the vendor offering the best overall value rather than the lowest price.