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Mass Notification Software Upgrade

Solicitation # RFP125DT036
Posted 6/17/25, 12:29 PM
No Updates
Due 6/17/25, 12:00 PM
State
Colorado
Source
View
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The Regional Transportation District (RTD) in Denver, Colorado, is seeking a Mass Notification Software Upgrade through RFP 125DT036, aimed at replacing the existing ReadyOp system with a modern, fully integrated communication platform. The procurement targets a comprehensive solution that will enhance emergency and operational communications across bus dispatch, rail operations, transit police, and emergency management teams. The new system must support automated notifications, role-based access, multi-channel messaging (SMS, email, Public Address, radio), and real-time acknowledgment tracking. Key deliverables include seamless integration with Workday, Computer Aided Dispatch (CAD), and Public Address systems, with customizable notification workflows based on incident severity. The proposal is due by 10:00 am on June 17, 2025, with RTD anticipating a final selection by July 23, 2025. Evaluation criteria will be weighted equally across five categories: methodology (20%), experience (20%), service (20%), team qualifications (20%), and cost (20%), with a best-value competitive proposal approach.

While RTD has not specified a Disadvantaged Business Enterprise (DBE) or Small Business Enterprise (SBE) participation goal, they encourage proposers to pursue subcontracting and partnering opportunities with such firms. The contract will have an initial one-year period with potential for four additional one-year option periods. The current incumbent system is ReadyOp, which will be completely replaced by the new solution. The implementation will require integration with existing systems like Workday, CAD, and Public Address platforms, with a focus on data protection for Personally Identifiable Information (PII) and security-sensitive notifications. Although specific budget ranges are not explicitly stated, the payment structure includes five milestone payments of 20% each, covering project kickoff, environment setup, system testing and training, deployment, and final project close. The contractor will be responsible for providing 24x7 technical support, comprehensive documentation, training materials, and maintaining system compatibility with ongoing updates.

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