The University of New Mexico Hospitals (UNMH) is seeking to procure recurring services for its existing Bed Management Software from TeleTracking Technologies, Inc. The procurement involves license renewals and ongoing maintenance for multiple software systems, including TransferCenter, BetTracking, PreAdmiTracking, and TransportTracking Software Systems. These software solutions support patient placement management and environmental services tracking within the inpatient hospital environment. The contract encompasses installation, sublicensed software, maintenance, software support, professional services, training, and upgrades. UNMH has identified TeleTracking as a sole source provider due to their proprietary software and unique understanding of the existing system. The contract opportunity is located in Bernalillo County and Albuquerque City, New Mexico, with a proposal due date of July 10, 2025. The procurement process requires the UNM Purchasing Department to post the sole source form on the UNM Sunshine Portal and State of New Mexico Procurement website for 30 days prior to purchase, in compliance with state procurement regulations.
The contract appears to be restricted to the incumbent vendor, TeleTracking Technologies, Inc., with no explicit set-aside designations for disadvantaged enterprises mentioned. The software has been deployed at UNMH for over seven years, suggesting significant technological integration and institutional familiarity. Changing vendors would potentially cause substantial disruption to patient care, require extensive staff retraining, and incur significant conversion costs. The total estimated contract value is $498,808.92 annually, with an initial contract term of one year and options for renewal. The procurement is specifically for a continuation of existing software licenses and support services, with no indication of competitive bidding. The sole source justification emphasizes the vendor's unique technological capabilities and the potential risks associated with transitioning to an alternative provider. The contract will be processed through standard New Mexico state procurement procedures, with transparency maintained through public posting of the procurement documents.
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