- The State Fiscal Accountability Authority, Division of Procurement Services, is seeking a comprehensive Admissions & Enrollment Customer Relationship Management (CRM) system on behalf of the Governor's School of Science & Mathematics (GSSM) in Colleton County, South Carolina. The procurement seeks a cloud-based platform to manage the entire student lifecycle from initial inquiry through application, matriculation, and enrollment, processing approximately 1,200-1,500 inquiries and...
- Coastal Carolina University, through the State Fiscal Accountability Authority, is seeking a comprehensive Customer Relationship Management (CRM) system for its Office of Admissions and Merit Awards. The solicitation (5400020595) requires a robust CRM solution capable of managing constituent communications, student enrollment tracking, event management, application processing, reporting, and analytics. The system must support unlimited concurrent users and integrate with existing systems...
- Coastal Carolina University, located in Horry County, South Carolina, is seeking a comprehensive Customer Relationship Management (CRM) system through a Request for Proposal (RFP) to support prospective student recruitment and applicant tracking. The procurement aims to acquire a turnkey, multi-channel CRM solution capable of managing communications with up to 25,000 prospective students across various student categories, including first-time freshmen, transfer, post-traditional,...
- Coastal Carolina University is procuring a comprehensive Customer Relationship Management (CRM) system through the State Fiscal Accountability Authority's Division of Procurement Services, with the solicitation targeting a multi-channel solution for student recruitment and enrollment management. The CRM system must automate and personalize customer communications, manage up to 25,000 student applicants, and provide robust analytical tools with ROI reporting capabilities. Key technical...
- The South Carolina Department of Education, specifically representing the Governor's School for Science and Mathematics (GSSM), issued a Request for Proposal (RFP) for comprehensive website design and development services located in Richland County. The project requires a complete website redesign that includes sitemap development, visual design, front-end and back-end coding, mobile device optimization, content management system implementation, search engine optimization, training, and...
- The South Carolina Department of Education (SCDE) is procuring a comprehensive, web-based grants management system through a Request for Proposal (RFP 5400020079) issued by the South Carolina Fiscal Accountability Authority. The system will serve SCDE offices, 70+ school districts, public schools, non-profits, and other applicants, with the primary objective of managing federal and state formula and discretionary grant applications. Specific functional requirements include needs assessment,...
- Tri-County Technical College (TCTC) located in Pendleton, South Carolina, is seeking a comprehensive Customer Relationship Management (CRM) system through a Request for Proposal (RFP) issued by the State Fiscal Accountability Authority's Division of Procurement Services. The procurement targets a sophisticated CRM solution designed specifically for higher education institutions to manage the entire student lifecycle from recruitment through graduation. The system must include software,...
- The South Carolina Department of Education (SCDE) Office of Research and Data Analysis is seeking a cloud-hosted Gifted and Talented (GT) application software solution through a Request for Proposal (RFP) managed by the State Fiscal Accountability Authority. The procurement requires a comprehensive software platform that can integrate with district-level Ed-Fi operational data stores, track and report student gifted status, maintain longitudinal student achievement data, and support multi-year...
- The State of South Carolina, specifically the South Carolina Attorney General's Office (OAG), is procuring a cloud-hosted, commercial off-the-shelf (COTS) Grants Management Information Software System (GMISS) to replace their existing Microsoft Dynamics CRM-based system. The system will support Crime Victim Assistance Programs across three grant programs: VOCA, VAWA, and SVAP, which collectively manage approximately $20-50 million in annual grant funding. The procurement seeks a solution that...
- The South Carolina Department of Education (SCDE) is seeking a Commercial Off-the-Shelf (COTS) Software-as-a-Service (SaaS) Instructional Materials Inventory Management System (IMIMS) through a Request for Proposal (RFP) to manage instructional materials for approximately 800,000 students across 1,300 schools and 80 districts statewide. The system must integrate with existing Student Information Systems (primarily PowerSchool) and the state's central depository (RL Bryan), supporting barcode...
The South Carolina Department of Education, specifically the Governor's School for Science & Mathematics (GSSM), is seeking a comprehensive cloud-based Customer Relationship Management (CRM) software solution to manage student recruiting, application processing, communications, and analysis. The procurement is an Invitation for Bid for a system that must accommodate 1,200-1,500 annual inquiries and applications, with specific requirements including robust person identity management, duplicate detection, customizable contact tracking, and personalized communications via email and text messaging. The software must support 5 admissions staff licenses and 10 additional user licenses for dashboard and reporting access, with implementation scheduled to begin in June 2020. Mandatory minimum qualifications require the platform provider to have experience with K-12 virtual schools, enterprise clients with over 10,000 end users, and be in business for at least five years. The system must be hosted in a minimum Tier 3, US-based data center and comply with FERPA, HIPAA, and other regulations, including ADA compliance and multi-factor authentication. Key deadlines include May 15, 2020, for submitting questions, June 2, 2020, at 11:00 a.m. for bid submission, and June 3, 2020, for award notification. The solicitation does not explicitly mention set-aside designations or restrictions for specific types of organizations. The contract term includes three years of implementation consulting, technical support, product upgrades, data storage, and backup services, with automatic two-year renewals unless thirty days' notice of non-renewal is provided. The procurement requires vendors to be registered with the state and submit offers through www.procurement.sc.gov. While no specific incumbent vendor is mentioned in the Solicitation.pdf, the Amendment One document indicates the current solution is School Admin, and the new CRM must integrate with existing platforms including PowerSchool, Camp Minder, Active Directory, Canvas, Naviance, and in-house applications. No specific budget or award value is explicitly stated, with the solicitation requesting pricing on two line items: software license and year one maintenance (Line 0001), and years two and three maintenance and support (Line 0002). The state reserves the right to award to the lowest responsible and responsive bidder, and will not pay sales or use taxes.
Name | Description | Size | Type | Posted |
|---|---|---|---|---|
Solicitation.pdf | 620KB | 11/20/25 | ||
Amendment One.pdf | 426KB | 11/20/25 | ||
Extension of Award.pdf | 249KB | 11/20/25 | ||
Extension of Award II.pdf | 249KB | 11/20/25 |