Cyber Security Managed Detection and Response Service

The Matanuska-Susitna Borough is soliciting proposals for a comprehensive Cyber Security Managed Detection and Response (MDR) Service through RFP 26-081P, targeting cybersecurity protection for all borough departments and satellite offices. The procurement seeks a vendor to provide advanced security monitoring, threat detection, incident response, and reporting capabilities across the borough's technology infrastructure. The proposed contract will run from June 1, 2026, through June 30, 2029, with a 30-90 day proof of concept period preceding full implementation. Vendors must demonstrate capabilities in real-time monitoring, zero-day exploit detection, vulnerability scanning, and integration with existing systems including Microsoft Defender, Microsoft Purview, firewalls, routers, switches, Windows and Linux servers, Mac and iOS devices, and virtualized environments. Evaluation criteria will be based on comprehensive technical questionnaires assessing employee qualifications, service methodology, security event monitoring, vulnerability management, and analytics reporting. The solicitation was issued on November 6, 2025, with proposals due by December 2, 2025, at 12:00 PM, and vendors are invited to submit up to two proposals reflecting different service tiers or pricing models.

The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. The anticipated annual service cost is less than $175,000, with potential for yearly renewal after the initial contract term. The service must be scalable across all Matanuska-Susitna Borough locations and support on-premise, cloud, co-managed, or hybrid architectures. Vendors are required to provide a fully operated Security Operation Center with dedicated security professionals, proactive threat hunting, real-time event correlation, and a web-based portal with role-based access control. The procurement emphasizes the need for comprehensive cybersecurity capabilities without requiring the borough to purchase additional proprietary technology, with a strong focus on collaborative implementation and continuous threat intelligence. The solicitation indicates a multi-phase evaluation process that will include vendor questionnaires, technical proposal reviews, and final presentations to select the most suitable MDR service provider.