Crisis Case Management and Outreach

Dane County, Wisconsin, through its Department of Human Services, is seeking a vendor to provide Crisis Case Management and Outreach services via RFP #426012-BEK. The procurement targets short-term supportive services for Medicaid-eligible individuals with urgent behavioral health needs who are not connected to another behavioral health case management system. The Outreach program will provide low-barrier, free drop-in behavioral health support at community locations, with both programs specifically targeting underserved racial and ethnic communities and marginalized populations. Vendors must demonstrate program strategies, experience, qualifications, and quality improvement processes. Proposals are due electronically through the county's eProcurement Portal by June 6, 2025, at 11:59 pm, with evaluation criteria including program overview, strategies, experience, qualifications, and cost. The contract will be effective for one year from execution, with options to renew for four additional one-year periods. Service delivery targets include 2,264 units with a goal of serving 130 clients in 45 slots.

The procurement appears open to registered entities in good standing with the Wisconsin Department of Financial Institutions, with no specific set-aside designations mentioned. The current incumbent provider is Anesis Center for Marriage and Family Therapy LLC, which delivered 625 hours of direct client service in 2024 and 858 hours in 2023 for Crisis Case Management, and 858 staff hours in 2024 and 2,547 staff hours in 2023 for Outreach services. The contract will be funded through a combination of monthly payments and Medicaid revenue, with MA revenue comprising approximately 60% of the crisis case management program's budget. Administrative costs are strictly limited to 15% of the total contract value. The cost proposal is structured to be scored quantitatively, with the lowest cost receiving the most points. Vendors must demonstrate the ability to bill for discrete units of service and align with available Dane County funding. While specific budget ranges are not explicitly stated, the cost proposal spreadsheet and service unit estimates provide insights into potential contract values.