CHRY- Integrated Security System Maintenance

The North Carolina Department of Health and Human Services (DHHS), specifically the Division of State Operated Healthcare Facilities, is seeking a vendor to provide comprehensive maintenance services for the Integrated Security System at Cherry Hospital through Invitation for Bid (IFB) #38-25050. The procurement covers maintenance of a complex security infrastructure including cameras, door access controls, door operators, emergency poles, and associated computer systems. Vendor responsibilities encompass 24/7 maintenance services, preventative maintenance, emergency repairs, software upgrades, and on-site technical support. The contract will be awarded using a Best Value Analysis and Lowest Price Technically Acceptable Source Selection Method, with a one-year initial term and potential two one-year extensions. Key vendor qualifications include providing two service technicians, maintaining a spare parts inventory, performing quarterly preventative maintenance, and delivering system functionality training. A non-mandatory site visit is scheduled for April 14, 2025, at 10:00 am Eastern Time at Cherry Hospital in Goldsboro, North Carolina, with bid submissions due by May 16, 2025, and a planned contract award date of May 30, 2025.

While no specific set-aside designations are mentioned, vendors must comply with numerous state and federal requirements including E-Verify, privacy and security regulations, and HIPAA guidelines. Vendors are required to submit customer references, financial certifications, and adhere to vaccination and infection control policies specific to the Division of State Operated Healthcare Facilities. The procurement is jurisdiction-specific to Warren County, North Carolina, and targets vendors capable of operating efficiently in a hospital environment while maintaining patient confidentiality. Pricing will be structured on a monthly basis for routine maintenance, with no additional travel expenses permitted. Although a specific budget range is not disclosed, the comprehensive nature of the security system maintenance suggests a significant annual investment. The solicitation emphasizes the need for highly skilled technicians with expertise in integrated security systems and healthcare facility environments.