Child Health Initiative Software Solution

James City County, Virginia, through its Social Services Department, is soliciting proposals for a comprehensive software solution to support the Child Health Initiative, a collaborative program aimed at improving health and well-being for children in families facing multiple socio-economic challenges. The procurement seeks a web-based automated case management system that will enable Care Team members to efficiently track and manage family support services with real-time data entry capabilities. Key deliverables include a solution that supports seamless data tracking, allows for uploading photos and audio recordings, and provides an interface for accessing information across internet-connected devices. The proposed software must facilitate the migration of six years of existing program data into a modern platform that enables program evaluation and operational efficiency. The solicitation is intended to transform the current care management approach from a promising practice to a potentially evidence-based model. The proposal documents are available on the James City County website, with the bid due date set for March 25, 2025, and the opportunity initially posted on February 24, 2025.

The procurement appears to be open to all qualified technology vendors with expertise in case management software solutions for social services. While no specific set-aside designations are explicitly mentioned, the complex nature of the project suggests vendors will need demonstrated experience in healthcare, social services, and data management software development. The software solution must integrate with existing systems used by partner agencies, including the local early childhood system, PreK-12 school system, community action agency, and human/social services systems in James City County and the City of Williamsburg. The procurement covers a comprehensive software solution that will support multiple agency partnerships and enable more efficient family support services. Although a specific budget range is not disclosed in the solicitation, the complexity of the required data migration, web-based functionality, and multi-agency integration suggests a potentially significant investment in technological infrastructure for the Child Health Initiative program.