ASL ServicesBid Documents

The Indiana Department of Administration (IDOA) has issued RFP 25-82958 seeking comprehensive American Sign Language (ASL) Interpretation Services for all state agencies. The procurement covers multiple service types including in-person ASL interpretation, virtual ASL interpretation, Video Remote Interpreting (VRI), Certified Deaf Interpreter (CDI) services, Communication Access Realtime Translation (CART), and Remote CART services. These services will support various state agency functions such as educational programs, meetings, case management, conferences, trainings, and day-to-day encounters at local agency offices. Interpreters must hold specific certifications, including Indiana Interpreter Certification (IIC), and comply with ADA and Civil Rights Act requirements. The contract term is four years with two optional one-year renewals, and proposals are due March 31, 2025 by 3:00 PM Eastern Time. The evaluation criteria encompasses 103 possible points, with 50 points for Management Assessment/Quality, 30 points for Cost, 5 points for Buy Indiana Initiative, and 5 points each for Minority Business Enterprise (MBE), Women Business Enterprise (WBE), and Indiana Veteran Owned Small Business (IVOSB) participation.

The RFP includes specific diversity participation goals: 8% for Minority Business Enterprises, 11% for Women Business Enterprises, and 3% for Indiana Veteran Owned Small Businesses. Subcontractors must be certified through the State of Indiana's Division of Supplier Diversity and listed on the state's certified M/W/IVOSB directory prior to the proposal due date. Prime contractors who are MBE or WBE certified must use other certified firms to meet subcontracting goals and cannot count their own workforce. Historical spending on these services was $251,980 in 2022 and $439,470 in 2023, indicating a potential annual contract value around $300,000-$450,000. The state intends to award to one or more contractors, with potential bonus points available for exceeding diversity participation goals. A pre-proposal conference was held on January 22, 2025, and potential vendors are required to be registered to do business in Indiana and with the IDOA Procurement Division's Bidder registration system to submit proposals.