APD Scheduling Software

The City of Aurora, Colorado, specifically the Aurora Police Department (APD), is seeking a comprehensive SaaS scheduling software solution to replace their current Telestaff system. The Request for Proposals (RFP) #R-2476 aims to procure a modern workforce management platform capable of managing officer shifts, overtime, leave requests, and payroll compliance for over 200 public safety personnel. Vendors must demonstrate a proven track record with at least 10 Law Enforcement Agency implementations of a Public Safety scheduling system in use since 2022, and provide a minimum of 5 references. The RFP requires a solution with rules-based scheduling, auto-generated duty rosters, real-time staffing views, employee request features, audit trails, and seamless integration with city payroll and HR systems. Proposals will be evaluated across five key criteria: functionality (30 points), technical solution (25 points), approach and methodology (20 points), vendor qualifications (15 points), and cost (10 points). The solicitation was released on August 19, 2025, with proposals due by 4:00 PM MDT on September 19, 2025, through the Rocky Mountain E-Purchasing System. A non-mandatory pre-proposal conference is scheduled for August 26, 2025, via Microsoft Teams, and the city anticipates selecting a top-ranked vendor by October 30, 2025.

The RFP does not explicitly mention set-aside designations or restrictions for specific types of organizations. The proposed solution must comply with WCAG 2.1 AA accessibility standards and Colorado House Bill 21-1110 requirements. The system is expected to integrate with existing city infrastructure, including Workday via certified APIs, and potentially be expanded to other city departments like Aurora Fire Rescue under an enterprise licensing arrangement. While specific budget ranges are not detailed in the provided documents, the Cost Proposal Appendix suggests a comprehensive pricing structure covering a 5-year contract period, with costs broken down across software licensing, implementation services, hosting, and potential hardware requirements. The solution must provide 99.9% uptime, support 24/7 coverage, maintain SOC 2 compliance, and offer data encryption. The procurement emphasizes a vendor-supported SaaS solution that can handle the complex scheduling needs of a modern public safety organization while maintaining high security and compliance standards.