V212--PVAMC Shuttle Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22 is seeking a contractor to provide shuttle bus services for the Phoenix VA Healthcare System. The procurement requires shuttle transportation between an off-site parking lot and the main hospital facility, operating Monday through Friday from 6:00 am to 6:00 pm, excluding federal holidays. Contractors must provide at least two shuttle buses with 25-passenger capacity, operating on 15-minute circuits during peak hours (6:00-10:15 am and 2:00-6:15 pm), with drivers holding valid Commercial Driver's Licenses and passing required background checks. The solicitation will be evaluated based on experience, price, and certification/licensing requirements. The deadline for questions was August 18, 2025, with proposals due by 2:00 pm MST on August 11, 2025.

This contract opportunity is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), with no current incumbent contractor identified in the documentation. The total anticipated contract value is $19 million, covering a base period from October 1, 2025, to September 30, 2026, with four additional one-year option periods extending through September 30, 2030. The service requires two 21-passenger buses operating concurrently during 12-hour daily operations, with an anticipated daily passenger volume of approximately 2,000 riders. Performance will take place in Phoenix, Arizona, specifically serving the Phoenix VA Medical Center and its off-site parking facilities. The buses must be ADA-accessible and complete full routing loops within 20 minutes, ensuring continuous service throughout the operational day.