Unarmed Security Guard Services

The National Park Service is seeking a warranty and support contract for a MILO live fire simulation training system for the United States Park Police. The solicitation (RFQ #140P2125Q0016) is an unrestricted acquisition under NAICS code 334111 for commercial items, with a small business size standard of 1,250 employees. The contract will be awarded as a firm fixed price using Lowest Price Technically Acceptable source selection, evaluating offers by adding the total price for all options to the basic requirement price. Offers must be submitted electronically to michelle_shoshone@nps.gov by February 13, 2025, and must include completed provisions, signed amendments, evidence of conformance with salient characteristics, pricing schedule, and contractor core data. The government will require standard FAR clauses and provisions for commercial items, including SAM registration and various socioeconomic certifications.

The solicitation is not set aside for any specific business category and identifies FAAC Incorporated as the sole manufacturer capable of providing the required warranty services. The estimated contract value is $25,100 for a 36-month warranty period, which includes a complete system exchange, continuous updates, and new training scenarios. The warranty covers a MILO virtual and live-fire training simulator platform that provides real-world scenario training for law enforcement, with coverage starting after the current warranty expires on February 28, 2025. The system will be delivered to a location in Washington, DC, and includes comprehensive support features such as 24/7 phone support, loaner systems for extended downtimes, software updates, and unlimited refresher training. All components of the system will be covered, with exceptions only for batteries and bulbs, and the warranty includes parts, labor, shipping, and local repair facility fees.