B08(b)_-_Attachment_1_-_Salient_Characteristics_MILO.pdf
PDF 101 KB Posted
- Attached to
- Unarmed Security Guard Services Federal contract opportunity
- Solicitation number
- 140P2125Q0016
About this file
This is a salient characteristics document specifying warranty requirements for a MILO live fire simulation training system. The warranty coverage is for 36 months on all components of the system received in February 2025, excluding batteries and bulbs, but including parts, labor, shipping and local repair facility fees.
The warranty service includes a complete system exchange in the final year, providing new equipment including: MILO range computer with peripherals, projector and screen, speaker system, latest Windows OS, and trainee action capture camera. Additional warranty features include 24/7 phone support, loaner systems for failures exceeding 48 hours downtime, software updates with new scenarios, and unlimited refresher training at MILO's facility. The system exchange includes all production and standard shipping costs to the specified location in Washington, DC, with timing flexibility if agreed upon by both parties.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Sol_140P2125Q0016.pdf | ||
| B08(c)_-_Attachment_2_-_Limited_Source_Justification_MILO.pdf |
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Text version
SALIENT CHARACTERISTICS
FOR
MILO LIVE FIRE SIMULATION TRAINING WARRANTY
1. 36 month warranty coverage on all components (excluding batteries and bulbs, including all parts, labor, shipping and local repair facility fees) of the current MILO live fire simulation training platform received in February 2025.
2. Warranty service shall include a system exchange in the final year of the warranty period, which includes:
a. New MILO range computer with monitor, keyboard and mouse
b. New projector and projection screen
c. New speaker system
d. Latest MILO approved windows operating system
e. New trainee action capture camera solution
f. 24/7 telephone support
g. Loaner system available during system failures over 48 hours of down time
h. Software updates which include new scenarios
i. Unlimited refresher training at MILO range facility
System exchange shall include all costs to produce the system and ship via standard shipping.
Warranty system exchange may be completed at an alternate time if agreed to by both parties.
Shipping Instructions:
Attn: Sgt. Hiott
1901 Anacostia Drive SE
Washington, DC 20020
Please contact prior to shipping: Cell 202-510-2437
File details come from the government source that posted it. Updated .