Technical Support and Maintenance Services for Laboratory Reverse Osmosis / Deionized Water System

The contractor shall independently provide support services to satisfy the overall operational objectives of the Washington Aqueduct.  The primary objective is to provide contractor services and deliverables through performance of technical support and routine on-site maintenance support.  The services rendered shall be for the contractor to provide on-call and on-site assistance in areas pertaining to the Deionized Water System operation, troubleshooting, and maintenance.

The Laboratory’s Deionized Water System equipment is used for providing contaminant-free water (Type I Reagent Grade Water, at a minimum) that is used for sample collection and laboratory testing.  Testing at the water quality laboratory and the operator laboratories employs methods for microbiology, metals, organic, and inorganic compounds, which require reagent water.  The reagent-grade water is also used for microbiological media preparation and for rinsing glassware.  Since all of these procedures require reagent-grade water, Washington Aqueduct is required to maintain a continuous readiness status regarding the quality and supply of reagent-grade water to ensure analytical readiness.

The Washington Aqueduct (WA), a division of the Baltimore District United States Army Corps of Engineers, produces drinking water for over one million citizens living, working, and visiting in the District of Columbia, Arlington County, Virginia, and the City of Falls Church, Virginia, and its service area.  WA has the responsibility to provide safe, reliable, cost-effective drinking water 24 hours a day, seven days a week.  

The Washington Aqueduct (WA) is a critical infrastructure that operates two water treatment plants (WTPs), the Dalecarlia WTP and the McMillan WTP.  Located at the Dalecarlia WTP is the WA Laboratory.  The primary mission of the WA Laboratory is to provide quality analytical support services to the Washington Aqueduct and its wholesale customers in order to ensure the safety and quality of the drinking water.  As a service, the WA Laboratory performs legally-required drinking water compliance testing in accordance with local, state, and federal statutes.  Extensive testing includes various chemical, biological, radiological, and other required parameters.  The Washington Aqueduct Laboratory routinely analyzes process control, customer compliance, and research water samples.  Occasionally, emergency water sample testing is required.  In accordance with its mission, the Washington Aqueduct Laboratory is required to maintain a continuous state of readiness for water sample analysis.