Sterrad Sterilization

1. Scope:  The Contractor shall provide all necessary labor, materials, supplies, parts, software, hardware, tools, equipment, travel, transportation expenses and other related costs to provide Preventive Maintenance Inspection (PMI) and Intervening Service call on Government-owned Sterrad sterilizers listed:

1. 1. Sterrad Sterilizer, Model NX, EE#93795, SN:10033070828
   2. Sterrad Sterilizer, Model 100NX EE135342, SN:1047180176
   3. Sterrad Sterilizer, Model 100NX EE#112245, SN:0033120615
   4. Sterrad Sterilizer, Model 100 NX, EE#136141, SN:1047180295
   5. Sterrad Sterilizer, Model 100 NX, EE#136140, SN:1047180290

1. Period of Agreement:  Unless otherwise specified, this contract will be for the period of

August  1, 2020 until July 31, 2021.

1.  Hours of Coverage:

   1. Normal hours of coverage will be Monday through Friday from 7:00am to 7:00pm, excluding federal holidays.
   2. All service/repairs will be performed during stipulated hours of coverage unless requested or approved by Biomedical Engineering.
   3. Federal Holidays observed by the VAMC are:

• New Year’s Day
• Martin Luther King Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

1. Services to be Provided:

   1. Telephone Technical Support:  Telephone assistance will be provided M-F from 8:00am to 5:00pm PST.

1. 1. Parts:  The contractor will supply, at its own expense, necessary factory-certified equipment manufactured parts, provided that replacement of the parts is required because of normal wear and tear, or outright failure or as otherwise deemed necessary by the contractor.

      • Hardware and software upgrades will be scheduled and performed during normal working hours, at no additional charge to the VA. These upgrades are those required for the correct function of the system; not those purchased to enhance function.

1. 1. Labor:  The contractor will provide all labor associated with the repair of the equipment covered under the contract agreement.  Inadequate or improper repairs performed by the contractor will be correctly repaired at a time convenient to the VA at no additional expense to the VA.  There will be no limitation to the number of labor hours provided within the stipulated timeframes of contract coverage.
       
   2. Response Times: Contractor will acknowledge requests by telephone for service within two (2) hours. Contractor will be on site within four (4) hours of telephone acknowledgement of service request as stipulated in paragraph d.
      • The contractor will always contact the Biomedical Engineering Section, (562) 826-5977 before and after arrival at the site.
         
   3. Preventive Maintenance:  Preventive maintenance inspections will be done at the manufacturer’s recommended frequency in accordance with the VA Long Beach’s maintenance schedule. Service includes two (2) PMIs per year per device or every 750 cycles. Preventive maintenance should be negotiated, during normal hours, at least three (3) days in advance with Biomedical Engineering. The PM inspection will include, but is not limited to; disassembly, cleaning the system, verifying mechanical reliability and positioning accuracy, inspection for potential problem components, performing complete alignment that includes all the system potentiometers, and verification of electronic and mechanical performance. Travel expenses for PM inspection(s) will be provided by the contractor.
      • It is the sole responsibility of the contractor to perform all preventive maintenance inspections.  The VA will not assume the responsibility of reminding the contractor that a preventive maintenance inspection is due to be performed.  If a PM is not performed within the month specified, the amount corresponding will be deducted from the contractor’s payments.  Preventive maintenance inspections will be performed on a weekday at a time set once the contract is awarded. 
         

Note:  To ensure proper equipment history documentation, the contractor will forward all preventive maintenance records within 5 working days of completion to Biomedical Engineering.

1. 1. Documentation:  Contractor will provide individual written service reports which describe services performed on the equipment (in sufficient detail to be acceptable to the field inspectors of The Joint Commission).  The following information must be provided in each service report:

1)  Date of service

2)  Summary of problem and action taken

3)  Parts replaced

4)  Labor hours

5)  Travel time

6)  Equipment serviced (description, Equipment ID #, serial number, etc.)

7)  Purchase order number

Note:  This report must be approved and signed by Biomedical Engineering personnel or their representative.  A copy of each report will be left with Biomedical Engineering.  In the event that Biomedical Engineering is not available to receive the service report (outside normal working hours), the service report will be left with the supervising official of the equipment that was serviced; the supervising official will forward the service report to Biomedical Engineering (138B) the next working day.

1. 1. Qualifications:  Contractor shall be engaged full-time in the maintenance and repair of the equipment listed in Section I.

      • Contractor shall have access to complete service manuals
      • Contractor shall have access to software diagnostic keys
      • Contractor shall, without exception, provide all hand tools, diagnostic test equipment, ladders, and anything else necessary to perform the work.

1. Scope:  The Contractor shall provide all necessary labor, materials, supplies, parts, software, hardware, tools, equipment, travel, transportation expenses and other related costs to provide Preventive Maintenance Inspection (PMI) and Intervening Service call on Government-owned Sterrad sterilizers listed:

1. 1. Sterrad Sterilizer, Model NX, EE#93795, SN:10033070828
   2. Sterrad Sterilizer, Model 100NX EE135342, SN:1047180176
   3. Sterrad Sterilizer, Model 100NX EE#112245, SN:0033120615
   4. Sterrad Sterilizer, Model 100 NX, EE#136141, SN:1047180295
   5. Sterrad Sterilizer, Model 100 NX, EE#136140, SN:1047180290

1. Period of Agreement:  Unless otherwise specified, this contract will be for the period of

August  1, 2020 until July 31, 2021.

1.  Hours of Coverage:

   1. Normal hours of coverage will be Monday through Friday from 7:00am to 7:00pm, excluding federal holidays.
   2. All service/repairs will be performed during stipulated hours of coverage unless requested or approved by Biomedical Engineering.
   3. Federal Holidays observed by the VAMC are:

• New Year’s Day
• Martin Luther King Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving Day
• Christmas Day

1. Services to be Provided:

   1. Telephone Technical Support:  Telephone assistance will be provided M-F from 8:00am to 5:00pm PST.

1. 1. Parts:  The contractor will supply, at its own expense, necessary factory-certified equipment manufactured parts, provided that replacement of the parts is required because of normal wear and tear, or outright failure or as otherwise deemed necessary by the contractor.

      • Hardware and software upgrades will be scheduled and performed during normal working hours, at no additional charge to the VA. These upgrades are those required for the correct function of the system; not those purchased to enhance function.

1. 1. Labor:  The contractor will provide all labor associated with the repair of the equipment covered under the contract agreement.  Inadequate or improper repairs performed by the contractor will be correctly repaired at a time convenient to the VA at no additional expense to the VA.  There will be no limitation to the number of labor hours provided within the stipulated timeframes of contract coverage.
       
   2. Response Times: Contractor will acknowledge requests by telephone for service within two (2) hours. Contractor will be on site within four (4) hours of telephone acknowledgement of service request as stipulated in paragraph d.
      • The contractor will always contact the Biomedical Engineering Section, (562) 826-5977 before and after arrival at the site.
         
   3. Preventive Maintenance:  Preventive maintenance inspections will be done at the manufacturer’s recommended frequency in accordance with the VA Long Beach’s maintenance schedule. Service includes two (2) PMIs per year per device or every 750 cycles. Preventive maintenance should be negotiated, during normal hours, at least three (3) days in advance with Biomedical Engineering. The PM inspection will include, but is not limited to; disassembly, cleaning the system, verifying mechanical reliability and positioning accuracy, inspection for potential problem components, performing complete alignment that includes all the system potentiometers, and verification of electronic and mechanical performance. Travel expenses for PM inspection(s) will be provided by the contractor.
      • It is the sole responsibility of the contractor to perform all preventive maintenance inspections.  The VA will not assume the responsibility of reminding the contractor that a preventive maintenance inspection is due to be performed.  If a PM is not performed within the month specified, the amount corresponding will be deducted from the contractor’s payments.  Preventive maintenance inspections will be performed on a weekday at a time set once the contract is awarded. 
         

Note:  To ensure proper equipment history documentation, the contractor will forward all preventive maintenance records within 5 working days of completion to Biomedical Engineering.

1. 1. Documentation:  Contractor will provide individual written service reports which describe services performed on the equipment (in sufficient detail to be acceptable to the field inspectors of The Joint Commission).  The following information must be provided in each service report:

1)  Date of service

2)  Summary of problem and action taken

3)  Parts replaced

4)  Labor hours

5)  Travel time

6)  Equipment serviced (description, Equipment ID #, serial number, etc.)

7)  Purchase order number

Note:  This report must be approved and signed by Biomedical Engineering personnel or their representative.  A copy of each report will be left with Biomedical Engineering.  In the event that Biomedical Engineering is not available to receive the service report (outside normal working hours), the service report will be left with the supervising official of the equipment that was serviced; the supervising official will forward the service report to Biomedical Engineering (138B) the next working day.

1. 1. Qualifications:  Contractor shall be engaged full-time in the maintenance and repair of the equipment listed in Section I.

      • Contractor shall have access to complete service manuals
      • Contractor shall have access to software diagnostic keys
      • Contractor shall, without exception, provide all hand tools, diagnostic test equipment, ladders, and anything else necessary to perform the work.