St. Louis District Technical Support & Software Maintenance
Closed Solicitation Posted
- Solicitation number
- W912P922Q0019
- Agency
- ENDIST St Louis US Army Corps of Engineers, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 335999 All Other Miscellaneous Electrical Equipment and Component Manufacturing
- Place of performance
- Illinois 62040, United States
Notice details come from SAM.gov. Updated .
About this opportunity
This solicitation seeks technical support and software maintenance services for Allen-Bradley and Rockwell Automation products used by the U.S. Army Corps of Engineers, St. Louis District. The contractor shall provide 24/7 online and telephone support from 8-5 Monday through Friday, with a technical support website including a knowledge base, live chat, and case management. The contractor must also maintain the latest software revisions for listed products and make them available online or by media request to various District locations. Quotes are due by September 1, 2022 and the contract will be awarded to the lowest priced technically acceptable offer meeting the requirements.
This is a 100% small business set-aside solicitation under NAICS code 335999. The potential single award contract would cover the period of performance from date of award through June 2023. Pricing is required to be broken out by four pump station and building locations. The place of performance is Illinois.
Notice text
2 versions
Update #2 · Latest ·
The purpose of this amendment is to extend the closing date to September 6, 2022 at 10 am central standard time.
Provider shall include technical support and software maintenance for Allen-Bradley and Rockwell Automation products used in the US Army Corps of Engineers, St. Louis District. Technical support shall be available 24/7 online and by telephone from 8-5 Monday-Friday. The technical support website shall provide a knowledge base, access to live chat support, and online case management. The latest software revisions shall be available for the products identified in this scope of work. The software updates shall be available online or on media by request. Support shall be available to any employee of the St. Louis District seeking assistance for any of the physical locations identified in the attaches Scope of Work
Update #1 ·
Provider shall include technical support and software maintenance for Allen-Bradley and Rockwell Automation products used in the US Army Corps of Engineers, St. Louis District. Technical support shall be available 24/7 online and by telephone from 8-5 Monday-Friday. The technical support website shall provide a knowledge base, access to live chat support, and online case management. The latest software revisions shall be available for the products identified in this scope of work. The software updates shall be available online or on media by request. Support shall be available to any employee of the St. Louis District seeking assistance for any of the physical locations identified in the attaches Scope of Work
Attachments
| File | Type | Posted |
|---|---|---|
| Bid Sheet.pdf | ||
| A02 Scope of Work Rockwell Support 2022.pdf | ||
| A21. Combined Synopsis Solicitation Rivers Project Office Rockwell AutomationAB Tech Support.pdf |
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