Service Sterilizer Equipment-585

Added: Apr 27, 2018 3:42 pm

The Great Lakes Acquisition Center (GLAC) in Milwaukee, WI is searching for vendors with the capability to provide preventive maintenance unscheduled repair support and service for the sterilization equipment (see paragraph 8 of the SOW) located at the Oscar G. Johnson, VA Medical Center, Iron Mountain, MI. The vendor must be able to meet all the minimum requirements stated in the statement of work (listed below). Interested responsible sources must submit a summary of their capabilities including Veteran Status to this office by 0900 CST on Monday, May 7, 2018, to include a detailed description of the firm s experience in maintaining equipment, DUNS number, name and phone number of a point of contact in case further information is needed and contract number if a schedule holder. Summaries must be submitted via email to Lori.Eastmead@va.gov. This RFI is issued solely for information and planning purposes to determine availability of qualified vendors and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. The procurement will be completed under NACIS 811219. Please note that this is not a request for proposal and the Government is seeking information for market research purposes only. The Government may or may not issue solicitation documents. Look for any further information in FedBizOpps. Telephone inquiries will not be returned.









STATEMENT OF WORK (SOW)

Sterilization Equipment Service





Scope: Provide a full- service contract for all scheduled Preventive Maintenance (PM) support, unscheduled repair support, steam filter maintenance, chamber cleaning, and technical phone support of all sterilization equipment (See equipment list) located at the Oscar G. Johnson VA Medical Center, Iron Mountain, MI.



Background: The Steris Corporation has completed this contract work in the past. A contract is required to ensure the medical center s sterilizers, cart washer, and ultrasonic cleaner remain in working condition per Original Equipment Manufacturers (OEM) specifications. If this service is interrupted, surgeries and procedures can be canceled or delayed, which will result in lost time, money, unnecessary patient travel, and patient dissatisfaction. If the equipment malfunctions the situation could potentially create improperly sterilized instruments which could lead to infections and negative outcomes for our patients health.









Specific Tasks:

Task 1 Provide PM Support



Subtask 1 Schedule PM Service immediately after the award of this contract. The contractor and Contracting Officers Representative (COR) shall set PM schedules for the year for every piece of equipment covered in this contract. All exceptions to the PM schedule shall be arranged and approved in advance with the COR or designee. Contractor shall physically sign (upon entrance and exit of the facility) and obtain a visitor s badge upon every visit. Contractor shall give COR or designee, at a minimum, one (1) week advance- notice of scheduled arrival for the coordination of equipment availability. Contractor shall physically check in and out with COR / designee while on campus.



Subtask 2 The Contractor shall perform PM service to ensure that all equipment listed in the schedule performs in accordance with OEM specifications. The contractor shall follow all PM frequencies and PM procedures outlined in the STERIS service manuals. Contractor shall follow STERIS service manual schedules for all mandatory and recommended part(s) replacements. This rule shall and must be followed for every piece of STERIS equipment covered in this contract. Contractor shall complete an electrical safety inspection with every PM inspection.



Subtask 3 The contractor shall document all PM services. The contractor shall provide and utilize procedures and checklists with worksheet originals indicating work performed and actual values obtained (as applicable). The contractor shall provide written description of PM inspections. This description shall include an itemized list of the procedures performed, including electrical safety results. When the PM service is completed and closed the contractor shall provide the COR or designee with a copy of each service report before leaving campus. Reports shall be individual per piece of equipment and not combined into one report.



















Task 2 Provide Unscheduled / Emergency Repair Support



Subtask 1 Scheduling contractor shall coordinate with the COR or designee for all unscheduled and/or emergency repair activities. Contractor shall physically sign into (and out) the facility and obtain a visitor s badge upon every visit. Contractor shall physically check in and out with the COR or designee while on campus.



Subtask 2 Response Time: contractor must respond with a phone call to the COR or his/her designee within 4 hours after receipt of telephoned notification 24 (twenty-four) hours per day. If the problem cannot be corrected by phone, the contractor will commence work (on-site physical response) within 48 (forty-eight) hours after receipt of this second notification and will proceed progressively to completion without undue delay.



Subtask 3 Service: The Contractor shall perform all unscheduled and/or emergency service to ensure that all equipment listed in the schedule performs in accordance with OEM specifications. Contractor shall follow all applicable repair procedures that are outlined in the STERIS service manual. Contractor shall follow the STERIS service manual for all mandatory and/or recommended part(s) replacements to remedy the problem. This rule shall and must be followed for every piece of STERIS equipment covered in this contract. Contractor shall complete an electrical safety inspection with every repair that involves electrical intervention.



Subtask 4 Documentation: The contractor shall document all unscheduled and/or emergency services. Contractor shall annotate the original problem, what was done to repair the problem, parts used, hours worked, and electrical safety results, if applicable to repair. When the service incident is resolved and closed the contractor shall provide the COR or designee a copy of the service report before leaving campus.



Task 3 Provide Telephone Support



Subtask 1 Standard: Vendor shall provide telephone technical support for all situations that disrupt the normal operation of the sterilization equipment during normal hours of operation.



Task 4 General Information



Subtask 1 Hours of Operation:



a. Normal hours of coverage are Monday through Friday from 7:30 am to 4:30 pm, excluding national holidays. All service/repairs will be performed during normal hours.



b. Federal Holidays observed by the VAMC are:



New Years' Day Labor Day Martin Luther King Day

Columbus Day Presidents' Day Veterans' Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day



Subtask 2 Parts: The contractor shall furnish and replace all parts for PM and unscheduled and/or emergency service calls to meet uptime requirements. The contractor shall have ready access to all parts, including unique and/or high mortality replacement parts. All parts supplied shall be compatible with existing equipment. The contractor shall use new or rebuilt parts. All parts shall perform identically to OEM specifications. Rebuilt parts, used parts or those removed from another system shall not be installed without approval of the COR or designee.



Subtask 3 Chamber Cleaning: The two V120 autoclave chambers shall be cleaned and restored to OEM specifications once per year.



Subtask 4 Steam Filter: The steam filters shall be maintained according to OEM specifications twice per year.



Subtask 5 Operational Uptime Requirements



The equipment shall be operable and available for use 95% of the normal operating hours of the equipment. Downtime will be computed from notification of problem during normal work hours. Scheduled maintenance will be excluded from downtime. (Normal work hours are 7:30 am- 4:30 pm, Monday thru Friday, excluding national holidays). Operational Uptime will be computed during a month- long time- period. Repeated failure to meet this requirement can subject the contractor to DEFAULT action.



Subtask 6 Costs



Any charges for parts, travel, lodging, services, manuals, tools, or software required to successfully complete scheduled PM are included within this contract, and it s agreed upon price, unless specifically stated in writing otherwise.



Performance Monitoring: The COR shall monitor the performance of this contract. This shall be accomplished by monitoring scheduled PM and unscheduled service in conjunction with equipment uptime and Biomedical / Sterile Processing Services staff customer satisfaction. Vendor shall not have access to patient information.



Other Pertinent Information or Special Considerations: Packaging, Packing and Shipping Instructions:



Shipping costs shall be included in the terms of this contract. The shipping address is:

Oscar G. Johnson VA Medical Center

Attn: Biomedical Engineering

325 East H Street

Iron Mountain, MI 49801



Inspection and Acceptance Criteria: The Contractor physically accomplishing the work shall be trained by the OEM STERIS, and shall immediately before contract award, furnish the Contracting Officer with training certificates that are exactly specific to all types and models of equipment itemized within this contract. The contractor must provide STERIS training certificates for each model of equipment listed before contract award.



Place of Performance:



Oscar G. Johnson VAMC

325 East H Street

Iron Mountain, MI 49801





Specific equipment to be maintained under this contract:



EE

Description

Manufacturer

Model

Serial #

15738

PREVAC STEAM STERILIZER

STERIS CORP

AMSCO CENTURY V-120

0317310-30

15739

PREVAC STEAM STERILIZER

STERIS CORP

AMSCO CENTURY V-120

0316610-13

15740

CART AND UTENSIL WASHER

STERIS CORP

RELIANCE 120L

3623910003

15766

WASHER/DISINFECTOR

STERIS CORP

RELIANCE SYNERGY

3618710014

None

STEAM FILTER ASSEMBLY

STERIS CORP

10 INCH PALL

WO62129524

None

STEAM FILTER ASSEMBLY

STERIS CORP

10 INCH PALL

WO62129503

23979

ULTRASONIC CLEANER

STERIS CORP

CAVIWAVE

0917TC0015