Service Contract - Accuray/Tomotherapy

Added: Dec 19, 2016 3:40 pm The Stratton Albany VA Medical Center, 113 Holland Avenue, Albany NY 12208-3410 has a requirement for a Tomotherapy service maintenance agreement in which the Government intends to award a four year (12 month base and 3 one year options), firm, fixed-price contract.



Purpose and Objectives:



The intent of this notice is to identify potential offerors capable of providing full service maintenance, software upgrades, on-line, telephonic and email support, and on-call emergency support services for:



1). Tomotherapy Accuray Hi-Art System and associated components listed below:



All repair personnel must be fully qualified, OEM certified in order to work on this equipment. Fully Qualified is based upon training and on experience in the field. For training, the Service Representatives must have successfully completed a formalized training program, for the equipment identified herein. Certifications and/or training records may be requested.



SCOPE AND EQUIPMENT:

This is a Service and Maintenance Contract for a Tomotherapy Accuray Hi-Art System. Contractor shall provide all supervision, tools, equipment, labor, and materials necessary to provide full software maintenance and on-call emergency support services, including software upgrades, service bulletins and alerts, telephone, email, and online support.



VA ID #

Equipment Description

155128

Model H00000001 Hi-Art Treatment System

155228

Model 269010003 Gantry

155229

Model T020 Patient Table

155267

Model DGS1005 Ethernet Gigabit Switch

155268

Model 28991003 Hi-Art Status Console

155272

Tatung model TCM1002 Color CCTV Monitor

155269

Model 90016 Tomoelectrometer 8 Channel Electrometer

194667

NEC EA190M-BK 19 Monitor

201837

Ricoh Aficio SPC240DN Color Laser Printer

155256

CTX model VL501 Color Monitor

155257

Model 289410023 Hi-Art SDAP Workstation

197900

NEC LCD2090HXi Multisync Monitor

155258

Model 91750 Tomoscanner Dosimeter

155275

Model 289410022 Hi-Art Dosimetry Workstation ADV Pro-Film

155261

NEC LCD1970NX Multisync Monitor

155276

Vidar Dosimetry Pro Advantage Film Digitizer

155259

Ricoh Aficio SP C320DN Laser Printer

232796

Tomotherapy Cluster Rack (Electronics)

232797

Operators Station

232798

Multisync LCD1970 19 Monitor

232799

Planning Station 1

232800

Multisync LCD1970 19 Monitor

232802

Planning Station 2

232803

Multisync LCD1970 19 Monitor



CORRECTIVE MAINTENANCE:

Contractor shall furnish all labor, tools, and equipment as applicable to perform: full service maintenance and repairs on identified equipment and associated software, unless otherwise specified, during normal working hours, unless otherwise specified.

Telephone support Mon-Fri 8am-5pm (excluding Federal Holidays) to include technical and clinical troubleshooting and consultation.

Contractor shall repair, modify, or correct as necessary software deficiencies related to any and all hazard alerts from the manufacturer, FDA, or Veterans Administration, etc. at no additional cost.



ONLINE SUPPORT

Contractor shall provide unlimited email support for all clinical and technical questions and/or troubleshooting in addition to the telephonic support listed in section C above.



SOFTWARE UPGRADES



Contractor shall provide OEM approved software upgrades (feature enhancements). OEM releases at least one major upgrade every year with significant enhancements. Contractor shall manage all software upgrades, working in collaboration with local users and Biomedical Engineering.



CONFORMANCE STANDARDS:

Contractor shall ensure that the equipment functions IAW OEM performance standards.



SERVICE MANUALS:

The contractor shall have on file or make available to its FSE s, all operational and service manuals, schematics and parts lists, and any other documentation necessary to meet the performance requirements. The location and listing of the service data manuals, by name, and/or the manuals themselves shall be provided to the CO upon request.



Response:



The NAICS Code is 811219 ($20.5 Million). The expected cost range for this firm fixed price contract to include four option years is between $1,000,000.00 and $2,000,000.00. This sources sought is to determine whether there is sufficient interest to warrant either an open market or a small business set aside competition for this procurement. All responsible sources may submit a capability statement, proposal, or quotation which shall be considered by the Syracuse VAMC. Please note at least 50 percent of the cost of personnel for contract performance shall be spent for employees of the concern for a proposal to be considered for a small business set-aside. This is not a solicitation. If there is sufficient interest, a solicitation shall be posted on the FBO.



Please send all inquiries to: joseph.cellino@va.gov by noon EST January19th, 2017. Phone calls will not be accepted.