RE Mason Hardware and Software Support Renewal

The National Aeronautics and Space Administration Shared Services Center has issued a sole source special notice for the renewal of RE Mason Hardware and Software Support services. This procurement is specifically intended for ROBERT E MASON & ASSOCIATES INC, located in Charlotte, North Carolina, to provide comprehensive hardware and software support services at NASA Langley Research Center. The contract will operate under FAR 13.106-1(b)(1)(i) and utilizes NAICS Code 334118 for commercial items and services. The government has determined that RE Mason is the sole provider capable of delivering these specialized support services. The procurement covers a one-year performance period from November 1, 2025, to October 31, 2026, focusing on critical infrastructure support at the Hampton, Virginia facility.

The primary objective of this special notice is to support NASA's existing investment in Emerson products including DeltaV systems, Machinery Health Manager, Meridium, Valvelink, and related infrastructure at Langley Research Center. The comprehensive support package encompasses 24/7 emergency response, planned performance audits, on-site service, cybersecurity assessments, application enrichment services totaling 200 hours, hardware warranty coverage, software updates, and support for various computing and monitoring systems including PowerEdge servers and virtual machines. Interested organizations may submit capability statements and qualifications in writing to the primary contact, Shanna Patterson, by 7:00 AM Central Standard Time on September 15, 2025. The sole source justification emphasizes that RE Mason is the only certified Emerson business partner authorized to sell maintenance agreements in Virginia, and that changing vendors would be incompatible with current support infrastructure and could cause operational downtime. The government retains full discretion regarding whether to proceed with competitive procurement despite any capability submissions received.