R699--Switchboard Operators for New Orleans
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C25620Q0305
- Agency
- Veterans Integrated Service Network 16 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
Notice details come from SAM.gov. Updated .
About this opportunity
This solicitation seeks proposals to provide switchboard operator services for the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana. Offerors must provide all necessary personnel, supervision, and services to perform switchboard operations 24 hours a day, 7 days a week, including holidays, with a minimum staffing of 1 supervisor and 10 full-time operators distributed across daily, evening and overnight shifts from Monday through Friday as well as appropriate staffing on weekends. The period of performance is from April 1, 2020 to September 30, 2020 with four additional 12-month option periods. Proposals are due by March 10, 2020 and the agency intends to make award by competitive evaluation.
There is no set-aside designation. The NAICS code is 561410 and PSC code is R699. The incumbent contractor is Ability One: Goodwill Industries, under contract number VA256-14-P-4051 valued at $2,295,455.12 over five years and a six-month extension. The new contractor must provide at least a 15-day transition period and can offer employment to incumbent personnel. The place of performance is the Southeast Louisiana Veterans Health Care System located in New Orleans, Louisiana.
Notice text
3 versions
Update #3 · Latest ·
The Department of Veteran Affairs, Network Contracting Office (NCO) 16, has a requirement for Switchboard/ Telephone Operators for the Southeast Louisiana Veterans Health Care System located at 2400 Canal Street, New Orleans, LA 70119. NCO 16 is seeking Service Disabled Veteran Owned Small Businesses to procure the Switchboard/Telephone Operator Services. No proposals or quotes are being requested or accepted with this notice. A solicitation package will be available following this notice in which sources may then provide quotes. The Solicitation Number is 36C56-20-Q-0305 and it is set aside 100% for Service-Disabled Veterans Owned Small Business. The Solicitation utilizes the NAICS is 561421 Business size standards is $16.5 Million. Note: All interested parties are reminded to be registered, active and verified in the following to be considered for Award. SAM: https://www.sam.gov/portal/public/SAM/ VETBIZ https://www.vip.vetbiz.gov/Public/Search/Default.aspx Vet 4212 (Veteran owned small Business are reminded of Reporting Requirements) https://www.dol.gov/vets/vets4212.htm Please see Solicitation Number annotated above for specific details. No phone calls will be accepted.
Update #2 ·
This is a PRESOLICITATION NOTICE only.
The Department of Veteran Affairs, Network Contracting Office (NCO) 16, has a requirement for Switchboard/ Telephone Operators for the Southeast Louisiana Veterans Health Care System located at 2400 Canal Street, New Orleans, LA 70119. NCO 16 is seeking Service Disabled Veteran Owned Small Businesses to procure the Switchboard/Telephone Operator Services. No proposals or quotes are being requested or accepted with this notice.
A solicitation package will be available following this notice in which sources may then provide quotes. The Solicitation Number is 36C56-20-Q-0305 and it is set aside 100% for Service-Disabled Veterans Owned Small Business. The Solicitation utilizes the NAICS is 561421 Business size standards is $16.5 Million.
Note: All interested parties are reminded to be registered, active and verified in the following to be considered for Award.
SAM:
https://www.sam.gov/portal/public/SAM/
VETBIZ
https://www.vip.vetbiz.gov/Public/Search/Default.aspx
Vet 4212 (Veteran owned small Business are reminded of Reporting Requirements)
https://www.dol.gov/vets/vets4212.htm
Please see Solicitation Number annotated above for specific details. No telephone calls will be accepted. If you have any questions, feel free to email me at tina.harris3@va.gov
Update #1 ·
Please see attached solictation and documentd to provide a proper resonse to the solicitation requirement.
Attachments
| File | Type | Posted |
|---|---|---|
| 36C25620Q0305-0001000.docx | DOCX document | |
| 36C25620Q0305-013.docx | DOCX document | |
| 36C25620Q0305-008.pdf | ||
| 36C25620Q0305-014.pdf | ||
| 36C25620Q0305-009.docx | DOCX document | |
| 36C25620Q0305-010.docx | DOCX document | |
| 36C25620Q0305-012.docx | DOCX document | |
| 36C25620Q0305-011.docx | DOCX document | |
| 36C25620Q0305-007.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R699-- Switchboard Operators | Award Notice | |
| R699--Switchboard Operators for New Orleans | Solicitation | |
| R699--Switchboard Operators for New Orleans | Pre-Solicitation |
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