R699--Switchboard Operator Services
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- 36C25624Q1189
- Agency
- Veterans Integrated Service Network 16 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- PSC
- R699 Support- Administrative: Other
- Points of contact
-
- Tina Harris tina.harris3@va.gov (228) 523-5066
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 is seeking proposals for Switchboard Operator Services. The contractor shall provide all labor, training, supervision, and other services necessary to perform switchboard operating services 24 hours daily, 365 days per year, including all holidays. The work shall be performed at the GCVHCS facility. Quotes are due by 12PM CT on Friday, August 23, 2024, and the award will be based on a best value determination, comparing the technical, price, and past performance aspects of the quotes received.
This solicitation does not have a set-aside designation. The current incumbent, Career Management Associates, has been providing these services for the past 5 years, and the contract is in its final option year ending on September 30, 2024. The average number of calls received per day for the 6 campuses combined is provided, but the exact award value or budget range is not specified. The period of performance for the new contract will be determined.
Notice text
Switchboard Operator Services
Attachments
| File | Type | Posted |
|---|---|---|
| 36C25624Q1189 0001.docx | DOCX document | |
| ATTACHMENT 4 CONTRACTOR CERTIFICATION.docx | DOCX document | |
| ATTACHMENT 2 LIST OF PAST PERFORMANCE REFERENCES.docx | DOCX document | |
| ATTACHMENT 3 PAST PERFORMACE QUESTIONAIRE.docx | DOCX document | |
| 36C25624Q1189_1.docx | DOCX document | |
| ATTACHMENT 1 Harrison County WD 15-5147 REV 24 dated 07-22-24.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| R699--switchboard services | Award Notice | |
| R699--Switchboard Operator Services | Solicitation | |
| R699--Switchboard Operator Services | Pre-Solicitation |
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