Patient Appointment Services

Awarded Award Notice Posted

Solicitation number
FA3010-18-R-0002
Agency
Air Education and Training Command Air Force, Department of Defense
Awarded
to Abacus Solutions Group LLC
Set-aside
Total Small Business

Opportunity facts

Contract number
FA3010-18-C-0003 Federal contract award
NAICS code
561110 Office Administrative Services
PSC
Not on record
Place of performance
Keesler AFB Biloxi, Mississippi 39534, United States

Notice details come from SAM.gov. Updated .

Notice text

5 versions

Update #5 · Latest ·

Added: Jan 17, 2018 12:17 pm Patient Appointment Services

**Amendment 02 is posted see revision, attachments and new Wage Determination**

Update #4 ·

Added: Oct 24, 2017 7:58 am Modified: Dec 28, 2017 9:41 amTrack Changes

NOTICE OF SOLICITATION - Competitive Small Business 100% Set-Aside

Amendment to Extend Close Date - Due to number of Questions:

**Please check for Questions and Answers to be posted in Early January 2018**


This is to inform prospective vendors that Solicitation number FA3010-18-R-0002 has hereby been posted.  See attachments as uploaded to this notice.


Solicitation # FA3010-18-R-0002 Class Code: R699 NAICS Code: 621999


Description: PATIENT APPOINTMENT SERVICES- Non Personal Service


This notice serves to announce the intent of the 81st Contracting Squadron to issue a solicitation for Patient Appointment Services on a non-personal services basis to support the Keesler Medical Center located at Keesler Air Force Base, MS. Contractor personnel shall work to support the Keesler Medical Center, Keesler Air Force Base (KAFB) MS. The Contractor shall provide experienced and qualified representative members with excellent communication and customer service skills in a telephone setting. To supply all necessary equipment and patient appointing service personnel to conduct appointment services for Keesler Medical Center. Additionally, the contractor shall monitor, manage and report on appointing metrics for higher management and develop plans to improve overall Keesler Medical Center performance for access to care compliance.

The projected period of performance will consist of a base year beginning on 24 January 2018 through 30 September 2018 and four (4) one year options, not to exceed 62 months. This competitive acquisition is set aside 100% for Small Business. The associated North American Industry Classification System (NAICS) code for this acquisition is 621999 and the small business size is $15.0 Million. The requirement will be solicited as a commercial service using Simplified Acquisition Procedures under the authority of FAR 13.5.


The government anticipates award of a firm-fixed price contract as a result of the solicitation. Contractors eligible for award must be registered in the System for Award Management (SAM) prior to award with any DOD agency. Registration may be accomplished at website, http://www.sam.gov. Contractors must also submit their representations and certifications. After award all invoices shall be electronically submitted via Wide Area Work Flow. Registration and invoicing may be accomplished at https://wawf.eb.mil/.


The performance work statement will be posted with the solicitation. The solicitation will be available to download via http://www.fedbizopps.gov on or about 20 November 2017. The solicitation may be posted earlier or later. It is the potential offerors responsibility to monitor the website for solicitation release, postings, changes and amendments, and closing date. No paper copies of the synopsis or solicitation will be available and no verbal responses will be accepted.


Proposal questions will only be accepted once the solicitation is posted; all proposal questions must be in writing and answers will be posted for all interested parties to review.


Address any questions to the attention of Cynthia C. Lee at (228) 377-1834 and via email cynthia.lee.2@us.af.mil.


 

Update #3 ·

Added: Oct 24, 2017 7:58 am Modified: Dec 13, 2017 3:06 pmTrack Changes

NOTICE OF SOLICITATION - Competitive Small Business 100% Set-Aside

This is to inform prospective vendors that Solicitation number FA3010-18-R-0002 has hereby been posted.  See attachments as uploaded to this notice.


Solicitation # FA3010-18-R-0002 Class Code: R699 NAICS Code: 621999


Description: PATIENT APPOINTMENT SERVICES- Non Personal Service


This notice serves to announce the intent of the 81st Contracting Squadron to issue a solicitation for Patient Appointment Services on a non-personal services basis to support the Keesler Medical Center located at Keesler Air Force Base, MS. Contractor personnel shall work to support the Keesler Medical Center, Keesler Air Force Base (KAFB) MS. The Contractor shall provide experienced and qualified representative members with excellent communication and customer service skills in a telephone setting. To supply all necessary equipment and patient appointing service personnel to conduct appointment services for Keesler Medical Center. Additionally, the contractor shall monitor, manage and report on appointing metrics for higher management and develop plans to improve overall Keesler Medical Center performance for access to care compliance.

The projected period of performance will consist of a base year beginning on 24 January 2018 through 30 September 2018 and four (4) one year options, not to exceed 62 months. This competitive acquisition is set aside 100% for Small Business. The associated North American Industry Classification System (NAICS) code for this acquisition is 621999 and the small business size is $15.0 Million. The requirement will be solicited as a commercial service using Simplified Acquisition Procedures under the authority of FAR 13.5.


The government anticipates award of a firm-fixed price contract as a result of the solicitation. Contractors eligible for award must be registered in the System for Award Management (SAM) prior to award with any DOD agency. Registration may be accomplished at website, http://www.sam.gov. Contractors must also submit their representations and certifications. After award all invoices shall be electronically submitted via Wide Area Work Flow. Registration and invoicing may be accomplished at https://wawf.eb.mil/.


The performance work statement will be posted with the solicitation. The solicitation will be available to download via http://www.fedbizopps.gov on or about 20 November 2017. The solicitation may be posted earlier or later. It is the potential offerors responsibility to monitor the website for solicitation release, postings, changes and amendments, and closing date. No paper copies of the synopsis or solicitation will be available and no verbal responses will be accepted.


Proposal questions will only be accepted once the solicitation is posted; all proposal questions must be in writing and answers will be posted for all interested parties to review.


Address any questions to the attention of Cynthia C. Lee at (228) 377-1834 and via email cynthia.lee.2@us.af.mil.


 

Update #2 ·

Added: Oct 24, 2017 7:58 am Modified: Nov 13, 2017 4:38 pmTrack Changes

Synopsis - Competitive Small Business 100% Set-Aside


Solicitation # FA3010-18-R-0002 Class Code: R699 NAICS Code: 621999


Description: PATIENT APPOINTMENT SERVICES- Non Personal Service


This notice serves to announce the intent of the 81st Contracting Squadron to issue a solicitation for Patient Appointment Services on a non-personal services basis to support the Keesler Medical Center located at Keesler Air Force Base, MS. Contractor personnel shall work to support the Keesler Medical Center, Keesler Air Force Base (KAFB) MS. The Contractor shall provide experienced and qualified representative members with excellent communication and customer service skills in a telephone setting. To supply all necessary equipment and patient appointing service personnel to conduct appointment services for Keesler Medical Center. Additionally, the contractor shall monitor, manage and report on appointing metrics for higher management and develop plans to improve overall Keesler Medical Center performance for access to care compliance.

The projected period of performance will consist of a base year beginning on 24 January 2018 through 30 September 2018 and four (4) one year options, not to exceed 62 months. This competitive acquisition is set aside 100% for Small Business. The associated North American Industry Classification System (NAICS) code for this acquisition is 621999 and the small business size is $15.0 Million. The requirement will be solicited as a commercial service using Simplified Acquisition Procedures under the authority of FAR 13.5.


The government anticipates award of a firm-fixed price contract as a result of the solicitation. Contractors eligible for award must be registered in the System for Award Management (SAM) prior to award with any DOD agency. Registration may be accomplished at website, http://www.sam.gov. Contractors must also submit their representations and certifications. After award all invoices shall be electronically submitted via Wide Area Work Flow. Registration and invoicing may be accomplished at https://wawf.eb.mil/.


The performance work statement will be posted with the solicitation. The solicitation will be available to download via http://www.fedbizopps.gov on or about 20 November 2017. The solicitation may be posted earlier or later. It is the potential offerors responsibility to monitor the website for solicitation release, postings, changes and amendments, and closing date. No paper copies of the synopsis or solicitation will be available and no verbal responses will be accepted.


Proposal questions will only be accepted once the solicitation is posted; all proposal questions must be in writing and answers will be posted for all interested parties to review.


Address any questions to the attention of Cynthia C. Lee at (228) 377-1834 and via email cynthia.lee.2@us.af.mil.


 

Update #1 ·

Added: Oct 24, 2017 7:58 am Synopsis - Competitive Small Business 100% Set-Aside

Solicitation # FA3010-18-R-0002 Class Code: R499 NAICS Code: 561110


Description: PATIENT APPOINTMENT SERVICES- Non Personal Service


This notice serves to announce the intent of the 81st Contracting Squadron to issue a solicitation for Patient Appointment Services on a non-personal services basis to support the Keesler Medical Center located at Keesler Air Force Base, MS. Contractor personnel shall work to support the Keesler Medical Center, Keesler Air Force Base (KAFB) MS. The Contractor shall provide experienced and qualified representative members with excellent communication and customer service skills in a telephone setting. To supply all necessary equipment and patient appointing service personnel to conduct appointment services for Keesler Medical Center. Additionally, the contractor shall monitor, manage and report on appointing metrics for higher management and develop plans to improve overall Keesler Medical Center performance for access to care compliance.

The projected period of performance will consist of a base year beginning on 24 January 2018 through 30 September 2018 and four (4) one year options, not to exceed 62 months. This competitive acquisition is set aside 100% for Small Business. The associated North American Industry Classification System (NAICS) code for this acquisition is 561110 and the small business size is $7.5 Million. The requirement will be solicited as a commercial service using Simplified Acquisition Procedures under the authority of FAR 13.5.


The government anticipates award of a firm-fixed price contract as a result of the solicitation. Contractors eligible for award must be registered in the System for Award Management (SAM) prior to award with any DOD agency. Registration may be accomplished at website, http://www.sam.gov. Contractors must also submit their representations and certifications. After award all invoices shall be electronically submitted via Wide Area Work Flow. Registration and invoicing may be accomplished at https://wawf.eb.mil/.


The Statement of Work (SOW) will be posted with the solicitation. The solicitation will be available to download via http://www.fedbizopps.gov on or about 14 November 2017. The solicitation may be posted earlier or later. It is the potential offerors responsibility to monitor the website for solicitation release, postings, changes and amendments, and closing date. No paper copies of the synopsis or solicitation will be available and no verbal responses will be accepted.


Proposal questions will only be accepted once the solicitation is posted; all proposal questions must be in writing and answers will be posted for all interested parties to review.


Address any questions to the attention of Cynthia C. Lee at (228) 377-1834 and via email cynthia.lee.2@us.af.mil.

Attachments

Files attached to this notice, newest first
File Type Posted
Amendment-_Questions-4.pdf PDF
0003.pdf PDF
Conformed_1449_through_amendment_2.pdf PDF
Amendment_Questions.pdf PDF
Amend_2.pdf PDF
Atch_1_PWS_revised.pdf PDF
Atch_2_Wage_Det-_New.pdf PDF
Atch_3_PP_References.doc DOC document
Atch_5_Historical_Data_Revised.pdf PDF
QUESTIONS.pdf PDF
Amendment_0001.pdf PDF
Atch_1_PWS.pdf PDF
Atch_3_PP_-_References.doc DOC document
Atch_2_WAGE_Det.pdf PDF
Atch_4_PP_Questionnaire.docx DOCX document
FA301018R0002.pdf PDF
Atch_5_Historical_Data.pdf PDF
Show all 17

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
Patient Appointment Services Latest Award Notice
Patient Appointment Services This notice · Original Award Notice

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