Patient Liaison and Translation Services

The Department of the Air Force, United States Air Forces in Europe - Air Forces Africa seeks to procure patient liaison and medical translation services for the 470th Medical Flight located at Geilenkirchen Air Base in Germany. The contractor shall provide qualified bilingual personnel to serve as patient liaisons and a medical translator on either an hourly or monthly basis. Evaluation will consider both price and responsibility factors such as SAM registration and past performance. Quotes are due by March 16, 2020 for a one-year base period starting April 6, 2020 with four one-year option periods.

No set-aside will be used as this is an overseas requirement to be performed in Geilenkirchen, Germany. The incumbent contractor Sterling Medical Associates provides these services at hourly rates of USD 37.62 for patient liaisons and monthly rates of USD 7,830.99 for the medical translator. The performance work statement and questions and answers document provide additional details on language qualifications, availability, and historical workload for the needed patient liaison and translation services.