OR Control Term License

Added: Aug 01, 2017 4:33 pm The Department of Veterans Affairs is seeking sources that can provide warrant support and OR CONTROL Licenses for use with its OR CONTROL System, manufactured by Healthcare Control Systems, Inc. (HCS). Warranty support must include the following software support, maintenance, and upgrade services without cost to BVAMC for the term of each license, at a minimum:

Installation and re-installation of OR CONTROL System software as required.

Assistance to BVAMC staff supporting servers, workstations, and touch screen

monitors when OR CONTROL System software issues arise.

On-call software support available Monday Friday, 8 AM to 5 PM EST, excluding

the following holidays: New Years Eve, New Years Day. Memorial Day, July 4th,

Labor Day, Thanksgiving (Thursday and Friday), Christmas Eve, and Christmas Day.

Remote support via site-to-site VPN access to application server.

OR CONTROL System software version upgrades.



All responses must include at a minimum:

DUNS Number

Social Economic Category (ie: Small Business, Women Owned, Certified Veteran-Owned, HUB Zone, etc.)

Authorized Reseller Letter/ Certificate

Responses must be emailed to Evonne.Huggins@va.gov no later than 10am on 21 Aug 2017 with the reference number VA247-17-N-0876 in the subject line.