Luminex iFlex DRSE Elite Plan

The Department of Agriculture Agricultural Research Service is soliciting proposals for maintenance, repair, and rebuild services for a Luminex INTELLIFLEX DR-SE laboratory instrument under an Elite Service Plan contract. The solicitation requires offerors to be authorized and certified Luminex service providers with no third-party or pass-through arrangements permitted, and all items must demonstrate clear traceability to Luminex as the Original Equipment Manufacturer. Key contract requirements include two scheduled preventative maintenance visits annually, unlimited emergency maintenance visits with a one business day response time, 24/7 telephonic and online support, software updates, and PC hardware coverage, with all parts, labor, and travel costs the contractor's responsibility. The Government will evaluate proposals using Lowest Priced Technically Acceptable (LPTA) methodology, awarding to the responsible offeror submitting the lowest-priced proposal that meets all technical requirements. Proposals must be submitted by email to kelly.wright@usda.gov with the subject line "RFQ 1232SA26Q0418" by April 10, 2026, at 10:00 AM Central Time, and must include a transmittal letter, completed SF 1449, technical approach narrative, two to three federal/state/university customer references from the past four years, and written manufacturer authorization confirming service provider status.

This solicitation is not set-aside for any specific business category, and no incumbent contractor is identified. The contract is structured as a firm-fixed price requirements contract for three years total, consisting of one base year (May 22, 2026, through May 21, 2027) with two one-year option periods extending through May 21, 2029. The statement of work does not specify a total contract value or budget ceiling. The service location is the PA National Bio and Agro-Defense Facility at the Center for Grain and Animal Health Research in Manhattan, Kansas, where the Luminex equipment operates at Biosafety Level 2, requiring contractors to comply with facility escort requirements and use provided personal protective equipment including nitrile gloves, safety glasses, and lab coats. Contract personnel must be prepared to arrive onsite within one business day for emergency repairs when dispatch determination is made by 6:00 PM Central Standard Time the previous business day, and service reports must be delivered electronically within five business days of each maintenance visit.