J066--Maintenance of BioFire Torch systems

B.3 STATEMENT OF WORK (SOW) - VISN 12 BioFire Torch System Maintenance and Service

1. Scope of Procurement

Contractor shall provide an extended warranty, to include equipment preventative maintenance and emergency repair services for Torch Systems at the following facilities:

Edward Hines, Jr. VA Hospital, Hines, Illinois (Hines)

Clement Zablocki VA Medical Center, Milwaukee, Wisconsin (Milwaukee)

VA Illiana Health Care System, Danville, Illinois (Danville)

The period of performance is one base year plus two one-year options to extend services, to be exercised at the Government s discretion.

2. General Requirements

The Contractor shall provide an Extended Warranty for the Torch Systems at Hines, Milwaukee, and Danville.

Facility

Serial Numbers

Hines

KTB02518

KTMDB04F

KTM01130

KTM09344

KTM09353

KTM09354

KTM09364

KTM09685

KTM09710

KTM09755

KTM09914

KTM09936

KTM09942

Milwaukee

KTB02457

KTM09276

KTM09290

KTM09495

KTM09619

KTM09635

KTM09646

KTM09733

KTM10056

KTM10084

KTM10116

KTM10162

KTM10216

Danville

KTB02734

KTM09937

KTM09982

The Government can return each instrument once per year for recalibration, maintenance, and quality inspection at the expense of the Contractor.

The Contractor is responsible for all shipping costs, including insurance, for preventive maintenance and equipment repair.

Telephone support must be available seven days per week to troubleshoot equipment malfunctions.

Equipment repair service must be available during regular business hours, Monday Friday, 8:30 AM to 4:30 PM. Certain circumstances may dictate the need for emergency equipment repair service to be conducted outside routine business hours.

Service response time will be no more than 24 hours during the regular business week. Arrangements for repair service will be coordinated between the Contractor and the Government laboratory personnel.

The Contractor shall furnish labor, parts, and/or replacement equipment necessary to repair operational or mechanical breakdowns of instrumentation and ancillary equipment (i.e. printers, computers, etc.)

The Contractor shall use new equipment and maintenance parts, acquired directly from BioFire Diagnostics, LLC.

A service report shall be furnished to the respective Government Laboratory upon completion of each repair or preventative maintenance service.

The Contractor will reimburse the Government for pouches used for mini-validations if equipment is loaned to the Government.

Contractor personnel must have documentation from BioFire that they have been trained, certified and authorized to provide repair, preventative maintenance, and technical support services on BioFire FilmArray Systems.

The Contractor shall provide upgrades to both the equipment hardware and software to maintain the integrity of the system and the state-of-the-art technology at no additional charge to the Government. These must be provided as they become commercially available and at the same time as they are being provided to commercial customers.

3. Period of Performance

Hines and Milwaukee:

Base Year: September 7, 2021 September 6, 2022

Option Year One: September 7, 2022 September 6, 2023

Option Year Two: September 7, 2023 September 6, 2024

Danville Base Year: October 30, 2021 September 6, 2022

Option Year One: September 7, 2022 September 6, 2023

Option Year Two: September 7, 2023 September 6, 2024

4. Place of Performance

Edward Hines, Jr. VA Hospital Clement J. Zablocki VA Medical Center

5000 S. 5th Avenue 5000 W. National Avenue

Hines, IL 60141 Milwaukee, WI 53295

VA Illiana Health Care System

1900 E. Main St.

Danville, IL 61832