J065--Synaptive Service

The Department of Veterans Affairs (VA) has issued a Special Notice announcing its intent to award a sole-source, firm-fixed-price contract to Fidelis Sustainability Distribution, LLC, a Service-Disabled Veteran-Owned Small Business (SDVOSB). The contract pertains to a full-service maintenance and support agreement for a Synaptive Modus V robotic digital microscope system to be used at the Portland VA Medical Center in Oregon. The procurement is classified under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a focus on medical equipment support. The VA has determined that Fidelis is the only authorized distributor for this specialized surgical equipment, which requires critical support and software updates that directly impact patient care. The contract will span a base year with two additional option years, with an anticipated award date of December 27, 2024.

The purpose of this Special Notice is to satisfy federal acquisition regulations requiring public notification of the government's intent to award a sole-source contract. The notice explicitly states that this is not a competitive proposal opportunity and no solicitation will be made available. Fidelis Sustainability Distribution is the sole eligible contractor due to its status as the Original Equipment Manufacturer's (OEM) authorized distributor for the Synaptive Modus V system. The contract includes comprehensive service requirements such as 24x7 telephone support with a 30-minute response time, on-site support within 24 hours, parts and labor coverage, two annual preventative maintenance visits, software health checks, and a 95% uptime guarantee. Contractors are advised that any responses received will only be considered for future market research purposes, and the government will not compensate for any submitted information. The deadline for responses is November 27, 2024, at 10:00 AM Pacific Time, though no competitive bidding will occur.