J065--MUSE Maintenance and Service Agreement
Closed Solicitation Posted
- Solicitation number
- 36C24625Q0763_1
- Agency
- Veterans Integrated Service Network 6 Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- North Carolina 27707, United States
- Points of contact
-
- Monique Cordero monique.cordero@va.gov (757) 251-4254
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Network Contracting Office 6 (NCO 06) in Hampton, Virginia is seeking a maintenance and service agreement for the MUSE Cardiology Information System to support VA facilities across VISN 6. This solicitation requires a contractor to provide comprehensive maintenance and support services including preventative maintenance, software updates, cybersecurity support, technical support, clinical application support, and remote support for the MUSE software system. The contractor must ensure 98% system uptime, respond to service calls within 1-6 hours depending on severity, and apply high-severity patches within 30 days while providing quarterly performance reports. The procurement will be evaluated using a Lowest Price Technically Acceptable (LPTA) methodology, with quotes due by 4:00 PM EST on July 25, 2025. All questions must be submitted electronically to Contract Specialist Monique Cordero at Monique.Cordero@va.gov with the solicitation number and company name included in the subject line.
This procurement is set aside for small businesses under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) with a size standard of $34 million. The contract structure includes a base year for FY2025 and one 12-month option year for FY2026, with a total potential value of $34 million. Services will be performed across multiple VA medical facilities in North Carolina and Virginia, including locations in Durham, Salisbury, Richmond, Asheville, Salem, Fayetteville, and Hampton. The VA anticipates making a single award from this solicitation to meet the maintenance needs of VISN 6. Prospective contractors must be registered in the System for Award Management (SAM) database to be eligible for award, and all solicitation documents will be available for download exclusively through the SAM website at https://sam.gov.
Notice text
Solicitation Number: 36C24625Q0763_1
Notice Type: Pre-Solicitation
Synopsis: VA Pre-Solicitation Notice for MUSE Cardiology Information System
The Department of Veterans Affairs, Network Contracting Office (NCO 06), Hampton, VA on behalf of VISN 6 intends to solicit a maintenance and service agreement services for a contractor who provide maintenance and service agreement for the MUSE Cardiology Information System to the VA facilities in VISN 6. This pre-solicitation announcement publicizes the Department of Veterans Affairs intent to solicit quotes for this requirement.
The VA will accept proposal from 07/11/2025 to 07/18/2022. The solicitation will be available for download in Contract Opportunities on the System for Award Mangement (SAM)website at https://sam.gov. Interested companies will be responsible for downloading copies of the solicitation (and any subsequent amendments) from that website, and no hard copies are available. The solicitation will provide instructions to contractor about the quote submission process. Prospective Quoter(s) are encouraged to register their interest in the solicitation on the SAM website so that they are notified of the issuance of the solicitation and any amendments.
In accordance with FAR 52.204-7, System for Award Management, prospective contractors must be registered in the System for Award Management (SAM) database under the applicable NAICS Code. Firms may obtain SAM information at https://www.sam.gov. To be eligible for award, contractors must be registered in SAM. Registration is free and potential quoter(s) are encouraged to visit the SAM website and register as soon as possible.
NAICS Code is 811210-Electronic and Precision Equipment Repair and Maintenance with a small business size standard of $34.0 M. The Product Service Code is J065. There is an anticipation of a single award from this solicitation, which will be made commensurate with the needs of VISN 6. Responsible source may submit quotes. The VA will consider for evaluation only quotes from sources found to be responsive and responsible.
Questions concerning this announcement should be directed to the Contract Specialist using the e-mail link provided. No hard copies of the solicitation will be provided. Telephone requests for information or questions will NOT be accepted. Please email questions to Monique Cordero at Monique.Cordero@va.gov and ensure that the subject line includes Solicitation No. 36C24625Q0763_1 and reference your Company Name.
Contracting Office Address:
Department of Veterans Affairs
Network Contracting Office (NCO6)
Bldg. 27 Averill Drive,
Hampton, VA 23667
Attachments
| File | Type | Posted |
|---|---|---|
| S02-Solicitation_ MUSE Maintenance _36C24625Q0763_1.docx | DOCX document |
Notice history
| Notice | Type | Posted |
|---|---|---|
| J065--MUSE Maintenance and Service Agreement | Solicitation | |
| J065--MUSE Maintenance and Service Agreement | Pre-Solicitation | |
| MUSE Maintenance and Service Agreement | Pre-Solicitation |
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