DG10--Emergency Pagers
Awarded Award Notice Posted
- Solicitation number
- 69126147530001
- Agency
- Veterans Integrated Service Network 22 Veterans Health Administration, Department of Veterans Affairs
- Awarded
- to Spok Inc.
- Set-aside
- Total Small Business
Opportunity facts
- Contract number
- 36C26226P0155 Federal contract award
- NAICS code
- 517112 Wireless Telecommunications Carriers (except Satellite)
- Place of performance
- Department of Veterans Affairs Tucson AZ 85723
- Points of contact
-
- Jamie ElBedawi jamie.elbedawi@va.gov (520) 792-1450
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 22, issued an Award Notice on November 17, 2025, for a contract awarded to Spok Inc. on November 10, 2025, for the provision and maintenance of emergency pagers and Life Safety paging system infrastructure for the VA Greater Los Angeles Healthcare System. The contract, valued at $20,939.84, covers the continued use of Spok Inc.'s proprietary paging transmitters, antennas, and encryption systems that are strategically installed throughout the hospital facility to support critical emergency code group responses in the Intensive Care Unit and Emergency Department 24 hours a day, 7 days a week. The award was made under a Total Small Business set-aside using the sole-source justification, as transitioning to an alternative vendor would require complete infrastructure replacement and pose substantial risks to patient safety and emergency response capabilities during any transition period.
Notice text
The VA Greater Los Angeles Healthcare System (VAGLAHS) urgently required the continued use of the Life Safety paging system provided by Spok Inc. to facilitate immediate and effective emergency code group responses in the Intensive Care Unit (ICU) and Emergency Department (ED) 24 hours a day, 7 days a week, including evenings and weekends. This system is critical for ensuring timely intervention and care during various medical emergencies, thereby safeguarding the health and lives of our Veteran patients.
VAGLAHS has successfully integrated Spok Inc. paging transmitters and antennas, which are strategically installed on the roof of the main hospital building. This specialized equipment is essential for ensuring that emergency pages can be reliably broadcast throughout the entire facility, including through thick concrete walls and down to the basement levels, with minimal interference. The robust infrastructure provided by Spok Inc. not only enables comprehensive coverage but also guarantees the security of sensitive information. Spok pagers utilize a proprietary encryption method.
Transitioning to an alternative vendor for the paging system would necessitate a complete overhaul of the existing infrastructure, including the installation of new transmitters, antennas, and other essential equipment to ensure compatibility with the new vendor's network. Such an undertaking would incur exorbitant costs and require significant time for implementation. The resulting lapse in coverage during this transition period would pose substantial risks to patient safety, interrupting the critical emergency response system on which our medical personnel and Veteran patients rely.
Given the indispensable nature of the Life Safety paging system and the substantial financial and operational ramifications of switching vendors, it is imperative to maintain Spok Inc. as the sole source provider. This justification is centered on ensuring continuous, secure, and reliable emergency communication within VAGLAHS, thereby upholding the highest standards of patient care and safety for our Veterans. Awarded contract 36C26226P0155 to SPOK INC. for 20939.84 on 2025-11-10.
Attachments
| File | Type | Posted |
|---|---|---|
| 36C26226P0155_1.docx | DOCX document |
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