36C26226P0155_1.docx

DOCX document 24 KB Posted

Attached to
DG10--Emergency Pagers Federal contract opportunity
Solicitation number
69126147530001
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 22

About this file

This document is an Award Notice for emergency pagers issued by the Department of Veterans Affairs (VA) Network Contracting Office in Tucson, Arizona. The contract (Solicitation Number 691-26-1-4753-0001) was awarded to Spok Inc. for $20,939.84 on November 10, 2025, with a product service code of DG10 and NAICS code 517112, utilizing an SBA set-aside.

The award is specifically for the VA Greater Los Angeles Healthcare System's Life Safety paging system, which provides critical emergency communication infrastructure for the Intensive Care Unit and Emergency Department. The sole-source justification emphasizes Spok Inc.'s existing integrated paging transmitters and antennas, proprietary encryption method, and comprehensive facility coverage. The contract highlights the operational and safety risks of changing vendors, including potential interruptions to emergency response capabilities and the substantial costs of infrastructure replacement.

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Text version

Award Notice

SUBJECT*
Emergency Pagers

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
85723
SOLICITATION NUMBER*
691-26-1-4753-0001

BASE NOTICE TYPE

ARCHIVE
30 DAYS AFTER THE AWARD DATE
RECOVERY ACT FUNDS
N
PRODUCT SERVICE CODE*
DG10
NAICS CODE*
517112
SET-ASIDE
SBA
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

NCO 22 - Network Contracting 3601 S. 6th Avenue Tucson AZ 85723

POINT OF CONTACT*

Contracting Specialist ElBedawi, Jamie jamie.elbedawi@va.gov

AWARD INFORMATION

AWARD NUMBER*
36C26226P0155
AWARD AMOUNT*
$20,939.84
LINE ITEM NUMBER
5
AWARD DATE (MM-DD-YYYY)*
11-10-2025
AWARDEE NAME*
SPOK INC.
CONTRACTOR’S UEI
JEARDVYGX7M7
AWARDEE ADDRESS LINE
3000 TECHNOLOGY DR STE 400
AWARDEE CITY
PLANO
AWARDEE STATE
TX
AWARDEE ZIP CODE
75074

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

The VA Greater Los Angeles Healthcare System (VAGLAHS) urgently required the continued use of the Life Safety paging system provided by Spok Inc. to facilitate immediate and effective emergency code group responses in the Intensive Care Unit (ICU) and Emergency Department (ED) 24 hours a day, 7 days a week, including evenings and weekends. This system is critical for ensuring timely intervention and care during various medical emergencies, thereby safeguarding the health and lives of our Veteran patients.

VAGLAHS has successfully integrated Spok Inc. paging transmitters and antennas, which are strategically installed on the roof of the main hospital building. This specialized equipment is essential for ensuring that emergency pages can be reliably broadcast throughout the entire facility, including through thick concrete walls and down to the basement levels, with minimal interference. The robust infrastructure provided by Spok Inc. not only enables comprehensive coverage but also guarantees the security of sensitive information. Spok pagers utilize a proprietary encryption method.

Transitioning to an alternative vendor for the paging system would necessitate a complete overhaul of the existing infrastructure, including the installation of new transmitters, antennas, and other essential equipment to ensure compatibility with the new vendor's network. Such an undertaking would incur exorbitant costs and require significant time for implementation. The resulting lapse in coverage during this transition period would pose substantial risks to patient safety, interrupting the critical emergency response system on which our medical personnel and Veteran patients rely.

Given the indispensable nature of the Life Safety paging system and the substantial financial and operational ramifications of switching vendors, it is imperative to maintain Spok Inc. as the sole source provider. This justification is centered on ensuring continuous, secure, and reliable emergency communication within VAGLAHS, thereby upholding the highest standards of patient care and safety for our Veterans.

*= Required Field Award Notice

File details come from the government source that posted it. Updated .