Annual Maintenance Renewal Services for Loftware Software Applications

Added: Apr 16, 2010 3:26 pm Title - Annual Maintenance Renewal Services for Loftware Software Applications

THIS NOTICE IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY UNDER THE NATIONAL INSTITUTES OF HEALTH (NIH) BUSINESS SYSTEMS OFFICE (NBS), OFFICE OF THE DIRECOTER (0D)

In accordance with FAR Part 5.303 Announcement of Contract Awards this is a notification of an award for a competively awarded fixed priced purchase order. The contract is for information technology support services and was competed and awarded in accordance with Federal Acquisition Regulations (FAR), Part 12, Acquisition of Commercial Items utilizing FAR Part 13 Simplified Acquisition Procedures.

It is the intent of the National Institutes of Health (NIH) to award purchase order number HHSN-276-2010-00362P with Loftware, Inc. (DUNS No. 604583211). This requirement is for the continuation of ongoing existing services under the NIH Business Systems (NBS) Enterprise Loftware Software applications. The awardee has provided these services to NBS since 2007 and the maintenance service continuum is proprietary for the full functionality of the NBS Enterprise system.

The vendor has agreed to provide the following tasks under this agreement:

1. Provide software updates and upgrades for the product during the contract term
2. Provide unlimited technical support by phone and email
3. Provide software license replacement for accidently damaged or malfunctioning hardware keys (Not including lost keys)
4. Provide upgrade notice emailed with immediate download passwords
5. Provide access to protected support pages on the Loftware website for troubleshooting.

The contractor shall comply with all applicable Federal, State and Local laws, executive orders, rules and regulations applicable to its performance under this order. Full text of clauses and provisions are available at Federal Acquisition Regulations (FAR): htm://www.amet.gov/far/. The FAR provisions and clauses sited herein are incorporated by reference into the purchase order. The following clauses apply to this acquisition: FAR 52.212-4, Contract Terms and Conditions Commercial Items (February 2007); FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items (March 2007).

This notice is for information purposes only. This is not a RFQ nor is a RFQ available.
If you have any questions please contact Raymond Hawkins at hawkinsra@mail.nih.gov