7A21-- AvaSure Guardian (Telesitter)

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6 is soliciting quotes for AvaSure Guardian Telesitter software and hardware for the Asheville VA Medical Center. The procurement seeks 16 units of AvaSure Software - Standard 1-Year Renewal, including a 30-day bridge entitlement with comprehensive features such as AvaNET Silver Support, analytics reporting, pre-recorded announcements in 30 languages, clinical program materials, and eLearning modules. This telemedicine solution enables real-time surveillance of multiple patients simultaneously from a remote monitoring station to enhance patient safety and monitoring capabilities. The solicitation will be awarded using FAR Part 13 procedures with the intent to select the responsible offeror submitting the lowest-priced, technically acceptable quote. Technical questions were due by July 24, 2025, with quotes due by 3:00 PM EDT on July 28, 2025, submitted via email to contracting specialist Zanona Pickett.

This procurement is designated as a total small business set-aside under solicitation number 36C24625Q0908, with the acquisition falling under the Simplified Acquisition Threshold of $250,000. Market research has identified AvaSure as the sole compatible solution with the facility's existing equipment, with Sierra, Inc., a Service-Disabled Veteran-Owned Small Business, serving as AvaSure's only authorized distributor. The contract period runs from August 1, 2025, to July 31, 2026, with delivery required by August 29, 2025. The procurement specifically involves 16 software license units for the one-year renewal period. Performance will take place at the Asheville VA Medical Center in Asheville, North Carolina, and the acquisition is classified under NAICS code 513210 for Software Publishers.