5999--Information Center Kiosk

The Department of Veterans Affairs (VA), specifically the Veterans Integrated Service Network 8, is seeking to procure an Information Center Kiosk system for the Andrew K. Baker Community Based Outpatient Clinic located in Middleburg, Florida. The solicitation (No. 36C24825Q0834) requires a comprehensive check-in system that includes two 22" touchscreen kiosks, a 43" TV monitor, a hub station, and 22 user licenses designed to streamline veteran patient check-in processes. Quotes will be evaluated based on technical capability, delivery time, and pricing, with the government reserving the right to seek clarification or make no award. The solicitation requires vendors to be registered in the System for Award Management (SAM) and provide original equipment manufacturer (OEM) items. The response deadline is June 10, 2025, at 4:30 PM Eastern Time, with quotes to be submitted via email to Contracting Officer Scott Brickey.

This contract opportunity is exclusively set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS category 541519 for Other Computer Related Services and Product Service Code 5999 for Miscellaneous Electrical and Electronic Components. The procurement encompasses a complete technological solution including hardware components, software licenses, professional installation, and a one-year warranty, to be delivered to the Andrew K. Baker CBOC at 400 College Drive in Middleburg, FL. The system will include two check-in kiosks, a communication hub, waiting area and ceiling displays, a 4-port ethernet switch, and necessary cabling. Delivery and installation are specified for normal business hours (Monday-Friday, 8am-4:30pm), excluding federal holidays. The equipment will not connect to the VA network and does not involve sensitive patient information, focusing instead on improving the veteran check-in experience through efficient, user-friendly technology.