RFP WHOGENR110002.doc

SOLICITATION NUMBER: WHO-GEN-R-11-0002

SUPPLIES OR SERVICES AND PRICES/COSTS

STANDARD RATE: Translation Service: English to Spanish and Spanish to English

BASE YEAR

EXPEDITED RATE: Translation Service: English to Spanish and Spanish to English

BASE YEAR

STANDARD RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 1

EXPEDITED RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 1

STANDARD RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 2

EXPEDITED RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 2

STANDARD RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 3

EXPEDITED RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 3

STANDARD RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 4

EXPEDITED RATE: Translation Service: English to Spanish and Spanish to English

OPTION YEAR 4

Note: See Section 2.1.4 for Standard and Expedited performance levels.

STATEMENT OF OBJECTIVES: To acquire an accurate and politically sensitive translation of documents from English to Spanish and Spanish to English, which preserves the comprehensive meaning of text and the subsequent production of an equivalent text, called a “translation,” The result being the translated document communicates the same message in another language.

1.0: Background: The White House Office of Communications, Office of Media Affairs, has a requirement for contractor services to translate a variety of documents from English to Spanish and occasionally from Spanish to English. The documents include but are not limited to, Presidential speeches, talking points, policy papers, fact sheets, scripts, op-eds, captions for photos, Presidential radio addresses and web site information. In each year of the prior contract’s five (5) year period of performance, approximately 400,000 words were translated per year.

2.0: Specific Requirements

2.1: Contract services shall comply with these mandatory requirements:

2.1.1: Dedicated Staff: For consistency in translation, and to safeguard the sensitive nature of Executive Office of the President (EOP) documents, the contractor shall provide the same limited number of staff to provide translations services through the term of this contract. Contractor personnel assigned to work on this contract shall be considered KEY PERSONNEL. The qualifications, capabilities, and experience of KEY PERSONNEL are critical to achieving the objectives of this service. Substitution of staff that have not been previously authorized in the contract is prohibited. Staff must be U.S. citizens. Staff must possess excellent character and integrity and at all times demonstrate the ability to be non-political and without personal agenda. Translators shall be certified by a professional organization to include but not limited to: the American Translators Association (ATA), the National Association of Judiciary Interpreters and Translators (NAJIT), and the International Association of Conference Interpreters (IACI) or otherwise demonstrate outstanding professional credentials and experience.

2.1.2: Availability and Response/Delivery Time: Services will be required 24 hours per day, 7 days per week, 52 weeks per year. Contractor staff must be available at any hour and must be able to respond immediately and provide completed documents in a timely fashion in accordance with section 2.1.4. Due to the nature of the service to be provided to senior government officials it is not possible to pre-determine when a translation will be required. For example, the staff may be requested to translate the President’s State of the Union address overnight and have the completed document ready for review by the Office of Media Affairs not later than 0700 a.m. the next morning. After hours or overtime requirements may also occur in support of Presidential travel overseas.

2.1.3: Language: All translations shall be “language neutral” with no idiomatic or local dialect words or expressions with specific attention to the President’s manner of speaking or “voice.” Because of the variety of topics in the documents, the contractor shall thoroughly research the terminology, concepts, organizations, government programs, etc. to insure that the translation most accurately describes the intent of the original version.

In meeting the EOP’s performance objectives, the contractor shall conform to processes and procedures to ensure the Work Product reflects:

1. Knowledge of government issues and the correct interpretation of political terminology,

2. Accurate meaning of linguistic expressions and thorough research of terms in documents to ensure accuracy (i.e. economic or medical terms),

3. Conforms with best grammatical practices as per Real Academia Española, and AP journalism style,

4. No colloquialisms, must use universally spoken Spanish so that communities of diverse backgrounds will understand the meaning of the document,

5. Quality and consistency. Must be well written documents and read naturally, be clear and easy to understand.

2.1.4 Delivery

1. Project Time:

i. Standard Project Average Performance: 500 – 800 words per hour on most jobs,

ii. Expedited (Special Project) Performance: 800-1200 words per hour.

2. Must be on-call 24/7

3. Must give WH work priority over all others

4. WH jobs must be translated by designated personnel to ensure consistency, quality, and discretion 2.1.5: Approval to Subcontract: The government retains the right for approval to subcontract. The contractor shall not subcontract to any company or individual any work related to performance of this contract without the prior written authorization from the Contracting Officer. Only employees of the contractor shall be given access to any documents associated with the performance of this contract without prior written approval of the contracting officer. Under NO circumstances will any work product, at any stage of develop, leave the territorial confines of the United States in performance of any work under a contract resulting from this RFP.

2.1.6: Management: The offeror shall establish a primary point of contact to respond to inquiries and ensure that performance requirements are accomplished. A contractor’s capability to establish an effective partnership with the EOP and ensure that performance will consistently meet performance objectives and proposed performance standards is essential. The Offeror’s management plan shall demonstrate an understanding of the management complexities of the overall effort; shall foster a cooperative environment; establish and maintain a proactive partnership, and identify and resolve problems, and provide for effective and efficient Quality Control to achieve the objectives and performance requirements. The following areas are applicable:

· A description of the management plan shall include an explanation of the lines of communication and processes for identifying and resolving problems and responding to emerging issues.

· A description of the corporate organization, the organization roles and responsibilities.

· Demonstrates an understanding of the management complexities and sensitivity of the overall effort.

· A discussion of how the project will be monitored to assure quality and timeliness.

· The plan shall describe its Quality Control and Performance Measurement approach, including how proposed performance requirements will be monitored, evaluated and reported.

· Describe any process which provides assurance the Government will receive translations that are accurately worded and grammatically correct.

3.0 INSPECTION AND ACCEPTANCE

The Contracting Officer’s Technical Representative (COTR) shall conduct a final inspection and acceptance of all work performed, reports and other deliverables; upon delivery. General quality measures such as accuracy, clarity and consistency shall be applied to each work product. The Contractor shall make any corrections to unsatisfactory work at no additional cost to the government.

4.0 ADMINISTRATIVE AND COORDINATION REQUIREMENTS

4.1 Period of Performance: The period of performance shall be for a one (1) year base period and four (4) – one (1) year options. Total period of performance, inclusive of the base period and all options, shall be no more than five (5) years.

Line Item 0001, 0002 (Base year): 05/01/2011-04/30/2012

Line Item 0003, 0004 (Option year 1): 05/01/2012-04/30/2013 line item 0005, 0006 (Option year 2): 05/01/2013-04/30/2014

Line Item 0007, 0008 (option year 3): 05/01/2014-04/30/2015

Line Item 0009, 0010 (Option Year 4): 05/01/2015-04/30/2016

4.2: Government Personnel: Notwithstanding the contractor’s responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the contractor. The following individuals will be the Government’s point of contact:

Contracting Officer:

Mr. Michael Corcoran

1800 “G” Street, NW

Washington, DC 20503

Telephone: 202-395-6416

Email: MCorcoran@oa.eop.gov 4.3: Invoice and Payments:

The Contractor shall submit invoices via email (.pdf format) for work completed, to the following:

Financial Management Division

Office of Administration invoices@oa.eop.gov Address questions to 202-395-7259

Invoice Description: Invoices shall be submitted to the Government office designated in the contract to receive invoices. To constitute a proper invoice, the invoice must include the following information and/or documentation:

· Name of business concern and invoice date

· Contract or order number, or other authorization for delivery of property or services

· Description, price, and quantity of goods/services actually delivered or rendered for each item billed

· Shipping and payment terms

· Name (where practicable, title, phone number, and complete mailing address of responsible official to whom payment is to be sent). The “remit to” address must correspond to the remittance address in the contract.

· Other substantiating documentation or information as required by the contract.

5.0 INSTRUCTIONS TO OFFERORS

This solicitation incorporates by reference FAR 52.212-1: Instructions to Offerors—Commercial Items. (June 2008), except for 52.212-1(e) “Multiple Offers.” Proposal preparation instructions are contained in Section L of this package.

6.0 SECURITY REQUIREMENTS

6.1 Personnel: For performance on this contract, Contractors shall be provided access to sensitive EOP information. This access requires approval by the EOP Security and Emergency Preparedness Office (OSEP). Approval is granted after suitability is determined by considering the results from a name check performed by the Federal Bureau of Investigation (FBI). Contractors may be granted access only after the approval. All Contractor personnel must be at least 18 years of age and U.S. citizens.

The Contractor shall comply with EOP’s personal identity verification procedures identified in the Presidential Directive that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

Each Contractor employee is required to undergo a National Agency Check with Inquiries (NACI), as determined by the Office of Security and Emergency Preparedness. To complete the process, contract personnel must:

· Complete a Pre-Security Screening

· Undergo a Name Check

· Submission of IRS Tax Check

· Submission of Credit Check

Once the forms listed above have been completed, they will be sent to the appropriate agencies for findings in accordance with regulatory guidance. [Forms will be provided to the contractor awarded a contract resulting from this RFP at time of award] The contractor shall provide personnel who meet EOP personnel security requirements. In this regard, Contractors shall perform their own pre-security screenings of potential employees. Failure to do so results in an unnecessary delay of beginning of contract performance; and results in a waste of Government resources to do background checks on individuals who Contractors should have pre-screened

6.2 Non-Disclosure: The contractor agrees to assume responsibility for protecting the confidentiality of documents, the majority of which will not be as yet available to the general public. All documents are considered HIGHLY SENSITIVE and the contractor shall ensure that appropriate measures are taken to safeguard the documents. All information provided the contractor and all resultant translated documents remain the property of the Executive Office of the President. The contractor shall not publish, reproduce, transfer or otherwise divulge such information in whole or in part, in any manner or form, nor authorize others to do so. The contractor shall also ensure that access to any information is restricted to those employees who must have the information to perform the work provided herein. All contractor employees associated with the work to be performed under this contract shall sign the Restriction Against Disclosure Statement (Attachment A- Form 1). An appropriate company executive, authorized to bind the company, will complete and sign the Restriction Against Disclosure Statement (Attachment A- Form 2).

7.0 CLAUSES

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): www.arnet.gov/far

52.204-4 Printed or Copied Double-Sided on Recycled Paper

(Aug 2000) 52.204-7 Central Contractor Registration.

(Apr 2008)

52.204-9 Personal Identity Verification of Contractor Personnel

(Jan 2011)

52.212-1 Instructions to Offerors - Commercial Items

(Jun 2008) 52.212-3 Offeror Representations and Certifications-Commercial Items (Jan 2011) 52.216-18 Ordering

(Oct 1995)

52.216-21 Requirements

(Oct 1995)

52.217-5 Evaluation of Options

(Jul 1990)

52.217-8 Option to Extend Services

(Nov 1999)

52.224-1 Privacy Act Notification

(Apr 1984) 52.224-2 Privacy Act

52.232-18 Availability of Funds

52.242-15 Stop Work Order

(Aug 1989)

(End of clause)

52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items.

Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Items (Jan 2011)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.222-50, Combating Trafficking in Persons (Feb 2009) (22 U.S.C. 7104(g)).

___Alternate I (Aug 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(2) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(3) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Pub. L. 108-77, 108-78).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.]

__ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 253g and 10 U.S.C. 2402).

__ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Apr 2010) (Pub. L. 110-252, Title VI, Chapter 1 (41 U.S.C. 251 note)).

__ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (June 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

__ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Jul 2010) (Pub. L. 109-282) (31 U.S.C. 6101 note).

__ (5) 52.204-11, American Recovery and Reinvestment Act—Reporting Requirements (Jul 2010) (Pub. L. 111-5).

__ (6) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (DEC 2010) (31 U.S.C. 6101 note). (Applies to contracts over $30,000). (Not applicable to subcontracts for the acquisition of commercially available off-the-shelf items).

XXX (7) 52.219-3, Notice of Total HUBZone Set-Aside or Sole-Source Award (Jan 2011) (15 U.S.C. 657a).

__ (8) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Jan 2011) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

__ (9) [Reserved]

__ (10)(i) 52.219-6, Notice of Total Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-6.

__ (iii) Alternate II (Mar 2004) of 52.219-6.

__ (11)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

__ (ii) Alternate I (Oct 1995) of 52.219-7.

__ (iii) Alternate II (Mar 2004) of 52.219-7.

__ (12) 52.219-8, Utilization of Small Business Concerns (Jan 2011) (15 U.S.C. 637(d)(2) and (3)).

__ (13)(i) 52.219-9, Small Business Subcontracting Plan (Jan 2011) (15 U.S.C. 637(d)(4)).

__ (ii) Alternate I (Oct 2001) of 52.219-9.

__ (iii) Alternate II (Oct 2001) of 52.219-9.

__ (iv) Alternate III (Jul 2010) of 52.219-9.

__ (14) 52.219-14, Limitations on Subcontracting (Dec 1996) (15 U.S.C. 637(a)(14)).

__ (15) 52.219-16, Liquidated Damages—Subcon-tracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

__ (16)(i) 52.219-23, Notice of Price Evaluation Adjustment for Small Disadvantaged Business Concerns (Oct 2008) (10 U.S.C. 2323) (if the offeror elects to waive the adjustment, it shall so indicate in its offer).

__ (ii) Alternate I (June 2003) of 52.219-23.

__ (17) 52.219-25, Small Disadvantaged Business Participation Program—Disadvantaged Status and Reporting (Apr 2008) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323).

__ (18) 52.219-26, Small Disadvantaged Business Participation Program— Incentive Subcontracting (Oct 2000) (Pub. L. 103-355, section 7102, and 10 U.S.C. 2323).

__ (19) 52.219-27, Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside (May 2004) (15 U.S.C. 657 f).

__ (20) 52.219-28, Post Award Small Business Program Rerepresentation (Apr 2009) (15 U.S.C. 632(a)(2)).

XXX (21) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

__ (22) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jul 2010) (E.O. 13126).

XXX (23) 52.222-21, Prohibition of Segregated Facilities (Feb 1999).

XXX (24) 52.222-26, Equal Opportunity (Mar 2007) (E.O. 11246).

XXX (25) 52.222-35, Equal Opportunity for Veterans (Sep 2010)(38 U.S.C. 4212).

XXX (26) 52.222-36, Affirmative Action for Workers with Disabilities (Oct 2010) (29 U.S.C. 793).

XXX (27) 52.222-37, Employment Reports on Veterans, (Sep 2010) (38 U.S.C. 4212).

XXX (28) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

__ (29) 52.222-54, Employment Eligibility Verification (Jan 2009). (Executive Order 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

__ (30)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA–Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

__ (31) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

__ (32)(i) 52.223-16, IEEE 1680 Standard for the Environmental Assessment of Personal Computer Products (Dec 2007) (E.O. 13423).

__ (ii) Alternate I (Dec 2007) of 52.223-16.

XXX (33) 52.223-18, Contractor Policy to Ban Text Messaging While Driving (Sep 2010) (E.O. 13513).

__ (34) 52.225-1, Buy American Act—Supplies (Feb 2009) (41 U.S.C. 10a-10d).

__ (35)(i) 52.225-3, Buy American Act—Free Trade Agreements—Israeli Trade Act (June 2009) (41 U.S.C. 10a-10d, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, Pub. L. 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, and 110-138).

__ (ii) Alternate I (Jan 2004) of 52.225-3.

__ (iii) Alternate II (Jan 2004) of 52.225-3.

__ (36) 52.225-5, Trade Agreements (Aug 2009) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

__ (37) 52.225-13, Restrictions on Certain Foreign Purchases (June 2008) (E.O.’s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the Treasury).

__ (38) 52.226-4, Notice of Disaster or Emergency Area Set-Aside (Nov 2007) (42 U.S.C. 5150).

__ (39) 52.226-5, Restrictions on Subcontracting Outside Disaster or Emergency Area (Nov 2007) (42 U.S.C. 5150).

__ (40) 52.232-29, Terms for Financing of Purchases of Commercial Items (Feb 2002) (41 U.S.C. 255(f), 10 U.S.C. 2307(f)).

__ (41) 52.232-30, Installment Payments for Commercial Items (Oct 1995) (41 U.S.C. 255(f), 10 U.S.C. 2307(f)).

XXX (42) 52.232-33, Payment by Electronic Funds Transfer—Central Contractor Registration (Oct 2003) (31 U.S.C. 3332).

__ (43) 52.232-34, Payment by Electronic Funds Transfer—Other than Central Contractor Registration (May 1999) (31 U.S.C. 3332).

__ (44) 52.232-36, Payment by Third Party (Feb 2010) (31 U.S.C. 3332).

__ (45) 52.239-1, Privacy or Security Safeguards (Aug 1996) (5 U.S.C. 552a).

__ (46)(i) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631).

__ (ii) Alternate I (Apr 2003) of 52.247-64.

(c) The Contractor shall comply with the FAR clauses in this paragraph (c), applicable to commercial services, that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

XXX (1) 52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.).

__ (2) 52.222-42, Statement of Equivalent Rates for Federal Hires (May 1989) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

XXX (3) 52.222-43, Fair Labor Standards Act and Service Contract Act—Price Adjustment (Multiple Year and Option Contracts) (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

__ (4) 52.222-44, Fair Labor Standards Act and Service Contract Act—Price Adjustment (Sep 2009) (29 U.S.C. 206 and 41 U.S.C. 351, et seq.).

__ (5) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment—Requirements (Nov 2007) (41 351, et seq.).

__ (6) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services—Requirements (Feb 2009) (41 U.S.C. 351, et seq.).

__ (7) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (Mar 2009) (Pub. L. 110-247).

__ (8) 52.237-11, Accepting and Dispensing of $1 Coin (Sept 2008) (31 U.S.C. 5112(p)(1)).

(d) Comptroller General Examination of Record. The Contractor shall comply with the provisions of this paragraph (d) if this contract was awarded using other than sealed bid, is in excess of the simplified acquisition threshold, and does not contain the clause at 52.215-2, Audit and Records—Negotiation.

(1) The Comptroller General of the United States, or an authorized representative of the Comptroller General, shall have access to and right to examine any of the Contractor’s directly pertinent records involving transactions related to this contract.

(2) The Contractor shall make available at its offices at all reasonable times the records, materials, and other evidence for examination, audit, or reproduction, until 3 years after final payment under this contract or for any shorter period specified in FAR Subpart 4.7, Contractor Records Retention, of the other clauses of this contract. If this contract is completely or partially terminated, the records relating to the work terminated shall be made available for 3 years after any resulting final termination settlement. Records relating to appeals under the disputes clause or to litigation or the settlement of claims arising under or relating to this contract shall be made available until such appeals, litigation, or claims are finally resolved.

(3) As used in this clause, records include books, documents, accounting procedures and practices, and other data, regardless of type and regardless of form. This does not require the Contractor to create or maintain any record that the Contractor does not maintain in the ordinary course of business or pursuant to a provision of law.

(e)(1) Notwithstanding the requirements of the clauses in paragraphs (a), (b), (c), and (d) of this clause, the Contractor is not required to flow down any FAR clause, other than those in this paragraph (e)(1) in a subcontract for commercial items. Unless otherwise indicated below, the extent of the flow down shall be as required by the clause—

(i) 52.203-13, Contractor Code of Business Ethics and Conduct (Apr 2010) (Pub. L. 110-252, Title VI, Chapter 1 (41 U.S.C. 251 note)).

(ii) 52.219-8, Utilization of Small Business Concerns (Dec 2010) (15 U.S.C. 637(d)(2) and (3)), in all subcontracts that offer further subcontracting opportunities. If the subcontract (except subcontracts to small business concerns) exceeds $650,000 ($1.5 million for construction of any public facility), the subcontractor shall include 52.219-8 in lower tier subcontracts that offer subcontracting opportunities.

(iii) [Reserved]

(iv) 52.222-26, Equal Opportunity (Mar 2007) (E.O. 11246).

(v) 52.222-35, Equal Opportunity for Veterans (Sep 2010) (38 U.S.C. 4212).

(vi) 52.222-36, Affirmative Action for Workers with Disabilities (Oct 2010) (29 U.S.C. 793).

(vii) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496). Flow down required in accordance with paragraph (f) of FAR clause 52.222-40.

(viii) 52.222-41, Service Contract Act of 1965 (Nov 2007) (41 U.S.C. 351, et seq.).

(ix) 52.222-50, Combating Trafficking in Persons (Feb 2009) (22 U.S.C. 7104(g)).

___Alternate I (Aug 2007) of 52.222-50 (22 U.S.C. 7104(g)).

(x) 52.222-51, Exemption from Application of the Service Contract Act to Contracts for Maintenance, Calibration, or Repair of Certain Equipment-Requirements (Nov 2007) (41 U.S.C. 351, et seq.).

(xi) 52.222-53, Exemption from Application of the Service Contract Act to Contracts for Certain Services-Requirements (Feb 2009) (41 U.S.C. 351, et seq.).

(xii) 52.222-54, Employment Eligibility Verification (Jan 2009).

(xiii) 52.226-6, Promoting Excess Food Donation to Nonprofit Organizations (Mar 2009) (Pub. L. 110-247). Flow down required in accordance with paragraph (e) of FAR clause 52.226-6.

(xiv) 52.247-64, Preference for Privately Owned U.S.-Flag Commercial Vessels (Feb 2006) (46 U.S.C. Appx. 1241(b) and 10 U.S.C. 2631). Flow down required in accordance with paragraph (d) of FAR clause 52.247-64.

(2) While not required, the contractor may include in its subcontracts for commercial items a minimal number of additional clauses necessary to satisfy its contractual obligations.

Key Personnel Clause

(a) All personnel supporting this contract are considered essential to the work being performed under this contract. Before removing, replacing, or diverting any of the listed or specified personnel, the Contractor shall: (1) Notify the Contracting Officer; (2) submit justification/rationale (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this contract; and (3) obtain the Contracting Officer's written approval. Notwithstanding the foregoing, if the Contractor deems immediate removal or suspension of any member of its management team is necessary to fulfill its obligation to maintain satisfactory standards of employee competency, conduct, and integrity under the clause at 48 CFR 970.5203–3, Contractor's Organization, the Contractor may remove or suspend such person at once, although the Contractor must notify Contracting Officer prior to or concurrently with such action.

(b) The list of personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or delete personnel.

(End of clause) Contractor's Organization.48 CFR 970.03719, (DEC 2000)

(a) Organization chart. As promptly as possible after the execution of this contract, the contractor shall furnish to the contracting officer a chart showing the names, duties, and organization of key personnel (see 48 CFR 952.21570) to be employed in connection with the work, and shall furnish supplemental information to reflect any changes as they occur.

(b) Supervisory representative of contractor. Unless otherwise directed by the contracting officer, a competent full-time resident supervisory representative of the contractor satisfactory to the contracting officer shall be in charge of the work at the site, and any work off-site, at all times.

(c) Control of employees. The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary. In the event the contractor fails to remove any employee from the contract work whom EOP deems incompetent, careless, or insubordinate, or whose continued employment on the work is deemed by EOP to be unfavorable to the Department's mission, the contracting officer may require the contractor remove the employee from work under the contract. This includes the right to direct the contractor to remove its most senior key person from work under the contract for serious contract performance deficiencies.

(d) Standards and procedures. The contractor shall establish such standards and procedures as are necessary to implement the requirements set forth in 48 CFR 970.0371. Such standards and procedures shall be subject to the approval of the contracting officer.

(End of clause)

52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000).

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 calendar days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 calendar days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five years.

52.216-19 Order Limitations.

Order Limitations (Oct 1995)

(a) Minimum order. When the Government requires supplies or services covered by this contract in an amount of less than 100 words, the Government is not obligated to purchase, nor is the Contractor obligated to furnish, those supplies or services under the contract.

(b) Maximum order. The Contractor is not obligated to honor—

(1) Any order for a single item in excess of 100,000 words;

(2) Any order for a combination of items in excess of 400,000 words; or

(3) A series of orders from the same ordering office within 7 days that together call for quantities exceeding the limitation in paragraph (b)(1) or (2) of this section.

(c) If this is a requirements contract (i.e., includes the Requirements clause at subsection 52.216-21 of the Federal Acquisition Regulation (FAR)), the Government is not required to order a part of any one requirement from the Contractor if that requirement exceeds the maximum-order limitations in paragraph (b) of this section.

(d) Notwithstanding paragraphs (b) and (c) of this section, the Contractor shall honor any order exceeding the maximum order limitations in paragraph (b), unless that order (or orders) is returned to the ordering office within 1 day after issuance, with written notice stating the Contractor’s intent not to ship the item (or items) called for and the reasons. Upon receiving this notice, the Government may acquire the supplies or services from another source.

(End of clause)

OFFEROR REPRESENTATIONS AND CERTIFICATIONS.

Per 52.212-3: Offeror Representations and Certifications-Commercial Items (JAN 2011), contractors shall complete their respective Representations and Certifications either online at https://orca.bpn.gov/ and submit paragraph (b) of 52.212-3 – or- by completing FAR 52.212-3 and submitting sections (c) through (m) with their proposal.

LIST OF ATTACHMENTS AND EXHIBITS

ATTACHMENT A:

NON DISCLOSURE AGREEMENT

ATTACHMENT B:

REQUIRED ADDRESS AND ACCESS PROCEDURES TO THE REMOTE DELIVERY SITE (RDS)

ATTACHMENT C:

PAST PERFORMANCE QUESTIONNAIRE

ATTACHMENT D:

DOL WAGE DETERMINATION

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1: Notice is provided that pursuant to FAR 52.219-3, Notice of Total HUBZone Set-Aside or Sole-Source Award (Jan 2011) (15 U.S.C. 657a). Proposals will be accepted for evaluation ONLY from companies that are identified in the latest Central Contractor Registration database (CCR) as HUBZone Certified. https://www.bpn.gov/CCRSearch/Search.aspx L.1.1. ATTENTION: Pursuant to FAR 52.219-3, subparagraph (c) -

(c) Agreement. A HUBZone small business concern agrees that in the performance of the contract, in the case of a contract for—

(1) Services (except construction), at least 50 percent of the cost of personnel for contract performance will be spent for employees of the concern or employees of other HUBZone small business concerns.

Subcontractors SHALL NOT be considered as employees of any offeror for the purpose of complying with subparagraph (c) above.

L.2. FAR Clause 52.212-2 EVALUATION-COMMERCIAL ITEMS (JANUARY 1999)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

Factor 1 - Past Performance, Factor 2 - Management Approach, Factor 3 - Technical Approach, and

Factor: 4 - Price.

Factors 1, 2 and 3 are more significantly important than price. Each factor will be rated and receive a rating independently of the others.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer's specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

GENERAL INSTRUCTIONS

a. A Standard Form 1449, "Solicitation/Contract/Order For Commercial Items," completed and signed by the Offeror, constitutes the Offeror's acceptance of the terms and conditions of the proposed contract. Therefore, the form must be executed by a representative of the Offeror authorized to commit the Offeror to contractual obligations.

b. Offerors are expected to examine this entire solicitation document. Failure to do so will be at the Offeror's own risk.

c. Offerors shall furnish the information required by this solicitation. Offerors shall sign the Standard Form 1449, "Solicitation/Contract/Order For Commercial Items," Block 30a.

d. The Government may make award based on initial offers. Accordingly, each initial offer should be submitted in as complete a form as possible and without exception.

e. The Government will not pay any Offeror for preparation of their proposal.

f. Offerors who include in their proposals data they do not want disclosed to the public for any purpose or used by the Government except for evaluation purposes, shall identify restrictive data by marking it as follows —

(1) Mark the title page with the following legend: "This proposal includes data that shall not be disclosed outside the Government and shall not be duplicated, used or disclosed--in whole or in part--for any purpose other than to evaluate this proposal or quotation. If, however, a contract is awarded to this offeror as a result of--or in connection with--the submission of this data, the Government shall have the right to duplicate, use, or disclose the data to the extent provided in the resulting contract. This restriction does not limit the Government's right to use information contained in this data if it is obtained from another source without restriction. The data subject to the restriction is contained in sheets (insert numbers or other identification of sheets)"; and

(2) Mark each sheet of data it wishes to restrict with the following legend: "Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal or quotation."

g. The Government assumes no liability for disclosure or use of unmarked data and may use or disclose the data for any purpose.

h. Proposals shall set forth full, accurate, and complete information as required by this solicitation package (including Attachments). The penalty for making false statements in proposals is prescribed in 18 U.S.C. 1001.

INSTRUCTIONS FOR PROPOSAL SUBMISSION

(a) Offerors are required to provide a proposal in accordance with guidance provided herein. An original price proposal and an original and four (4) copies of the written Past Performance data, Management Plan and Technical Proposal are due no later than Thursday, March 31, 2011, at 2:00 p.m., Eastern Standard Time. Proposals shall be delivered by Federal Express or other carrier to the following address:

GSD/RDS (Attn: Michael Corcoran)

WHO-GEN-R-11-0002

Anacostia Naval Annex 250 Murray Lane, SW, Bldg. 410, Door 123 Washington, DC 20509 Tel: 202-395-5250

(b) Offerors may schedule an appointment for hand-delivery of proposals by completing the RDS 410 Delivery Appointment Form at least 24 hours before the due date for delivery of proposals. Offerors electing to hand-deliver their proposals are advised to schedule their appointments between the hours of 7:30 and 10:00 AM Eastern Daylight Time to ensure that the documents are received before the cut off time. The form with instructions is found in Attachment B.

L.3

EXPLANATION TO PROSPECTIVE OFFERORS

Any prospective offeror desiring an explanation or interpretation of the solicitation, drawings, specifications, etc., must request it in writing. Questions shall be submitted no later than Tuesday, March 22, 2011, at 12:00 noon Eastern Daylight Time addressed to the Contracting Officer, Michael Corcoran and be sent by email to: mcorcoran@oa.eop.gov with a copy to: RWilliams@oa.eop.gov. Offerors are requested to submit their questions grouped by solicitation section and make reference to the particular section/subsection number. Questions submitted after the cut‑off and requests by an Offeror for an extension will generally not be considered.

Any information given to a prospective offeror concerning this solicitation will be furnished promptly to other prospective offerors as an amendment to the solicitation, if that information is necessary in submitting offers, or if lack of it would be prejudicial to other prospective offerors.

L.4.0

REQUIREMENTS FOR PROPOSAL CONTENT

This section specifies the format the Offerors shall use in responding to this requirement. The intent is not to restrict the Offerors in the manner in which they will perform their work but rather to ensure a degree of uniformity in the format of the responses for evaluation purposes. Overly elaborate and decorative proposals are not advisable. The government is not responsible for discerning the intent of verbose, loquacious, or rambling proposals. Each offer should review their proposal to ensure it addresses the requirements of the scope of this RFP. Advertising material and pamphlets are not considered adequate to support analysis of the contractor’s expertise at translation or its internal management and quality control processes.

At a minimum, each Offeror’s proposal shall be structured to support a separate analysis of the overall general requirements of the Base Contract as well as the specific requirements.

a. Proposals shall contain Volume 1: Past Performance. This Volume shall be reviewed and apply across the evaluation. A single rating will be applied to the evaluation.

b. Proposals shall contain Volume 2: Management Approach. This Volume shall be reviewed and apply across the evaluation. This volume shall consist of two (2) parts: a Management Plan and a Quality Control Plan. A single rating will be applied to the evaluation factor.

c. Proposals shall contain Volume 3: Technical Approach. This Volume shall contain a separate Technical proposal. A single rating will be applied to the evaluation factor.

d. Proposals shall contain Volume 4: Price Proposal. This volume shall be executed by completing Section B. No price information should be contained in any other Volumes of the offeror’s proposal. Offerors that plan to utilize subcontractors in lieu of employees shall provide a cost breakdown sufficient to support a determination that the contractor shall comply with the provisions of the HUBZone Program.

Note: A single 3 ring binder may be submitted that contains Volumes 1, 2 and 3, appropriately divided. A separate price sheet shall be submitted for Volume 4.

L.4.1. Multiple Technical Proposals. The government will not accept multiple proposals in response to this Request for Proposal.

L.4.2. Factor 1: Past Performance. The offeror shall identify contracts/task orders with the Federal Government, State, County and/or commercial customers that demonstrate recent and relevant past performance related to the purpose, scope and complexity of this requirement. Recent is defined as within the last three (3) years. Relevant is defined as experience in providing similar services as stated in the Statement of Objectives. Past Performance submittals may be for work performed at the subcontractor level.

The Offeror shall complete and submit summaries for at least three (3) relevant and no more than five (5) similar contracts and/or work projects it has held within the last three (3) years which are of similar scope, magnitude and complexity to the requirements detailed in the RFP. Each submittal is limited to 4 pages in length. The offeror shall provide a point of contact (NAME, PHONE NUMBER, TITLE/POSITION) at the customer’s office familiar with the offeror’s performance. This requirement is completed and submitted by the contractor as part of the proposal..

The Offeror shall support its relevant past performance on at least three (3) and no more than five (5) similar contracts it has held within the last three (3) years which are of similar scope, magnitude and complexity to the requirements detailed in RFP through execution of Attachment C: PAST PERFORMANCE QUESTIONNAIRE TEMPLATE. This requirement is completed by the referenced entity.

Past performance references shall include the following information:

· Government Agency/Commercial Customer/Organization Identity;

· Contracting Officer’s Technical Representative (COTR's)/Point of Contact (POC) name, address, telephone number and email address;

· Contracting Officer's name, address, telephone number, and email address;

· Contract and, if applicable, task order number;

· Current status, e.g., completed and/or, if in progress, start and estimated completion dates;

· Dollar value and type of contract;

· Name of company being referenced;

· SOW paragraphs that the reference applies to;

· Key personnel (please highlight those individuals who worked on the contract and who are also proposed for this effort); and

· A brief narrative of why you deem the reference to be relevant to this effort.

NOTE: The Contractor is responsible for ensuring information provided on the Government Agency/Commercial Customer/Organization identity points of contacts is accurate and complete. Contractor shall ensure that the points of contact listed are aware they may be contacted for performance feedback. It is critical that the Contractor include the most recent CO and COTR telephone number and email addresses.

The Government may also consider information obtained through other sources.

Past Performance information will be presented by the Offeror through Past Performance Questionnaires sent directly to the Government by other customers (Attachment C). Questionnaires will not be accepted directly from the offeror or submitted via the offeror.

Attachment C will be forwarded to the Contracting Officer, Attention Mr. Michael Corcoran, via:

1. email to: mcorcoran@oa.eop.gov, or

2. fax to 202-395-3982, or

3. US Mail, FedEx or UPS to:

GSD/RDS (Attn: Michael Corcoran)

WHO-GEN-R-11-0002

Anacostia Naval Annex

250 Murray Lane, SW, Bldg. 410, Door 123

Washington, DC 20509 Tel: 202-395-5250 The EOP does not assume any responsibility for the quality and/or content of any information provided by third parties to comply with the requirement for submission of Past Performance information. The EOP does not assume responsibility for the quality of the documents submitted or for timely delivery. Due to security considerations, FAX or Email with an acknowledgement request is advisable.

L.4.3 Factor 2: Management Approach

L.4.3.1. Management Plan: The submission shall include a Management Plan, consistent with program management activities identified in the Statement of Objectives. The Contractor shall include in its plan a description of the corporate organization, the organization roles and responsibilities, and a discussion of how the project will be monitored to assure quality and timeliness. In the event teaming or subcontracting arrangements are proposed for accomplishing the work, the Management Plan shall describe the organizational relationship of the team members and subcontractors throughout the task order. The Management Plan shall describe how the Contractor and/or subcontractors will work collaboratively with the EOP representatives. The description of the proposed strategy shall include an explanation of the lines of communication and processes for identifying and resolving problems.

L.4.3.2. Quality Control (QC) and Performance Measurement Approach: As part of any Management Plan, the proposal shall describe its Quality Control and Performance Measurement approach, including how proposed performance requirements will be monitored, evaluated and reported. Identify the methodology and any tools that will be used to collect and analyze performance data. Describe how the Government will be able to verify the integrity of translations, the validity of any analyses conducted, and the accuracy of the documents produced. The Quality Control and Performance Measurement Approach shall be consistent with the Offeror’s corporate Quality Control Plan.

L.4.4 Factor 3: Technical Approach

L.4.4.1 Overview of Performance-Based Solution. The Contractor shall provide an overview of the proposed solution, including technical approach to meeting the EOP’s performance objectives. As applicable, the description of each proposed solution may include a Requirements Traceability Matrix (RTM) that cross-references the Offeror’s proposed services to requirements identified in the Statement of Objectives. The strategy may include a narrative explanation of the RTM, including a discussion of the strategy for structuring of the Contractor’s services. The description shall present how the total solution will ensure that the performance standards are met.

In meeting the EOP’s performance objectives, the contractor must detail processes and procedures to ensure the Work Product reflects:

· Knowledge of government issues and the correct interpretation of political terminology,

· Accurate meaning of linguistic expressions and thorough research of terms in documents to ensure accuracy (i.e. economic or medical terms),

· Conforms with best grammatical practices as per Real Academia Española, and AP journalism style,

· No colloquialisms, must use universally spoken Spanish so that communities of diverse backgrounds will understand the meaning of the document, and

· Quality and consistency. Must be well written documents and read naturally and are clear and easy to understand.

L.4.4.2 Resumes, Certifications and Experience. The contractor shall provide resumes for each person proposed to perform work under the terms and conditions of any resulting contract. Translator certifications and qualifications must be detailed. Preferred qualifications include:

· Experience: Translators with hard journalism background preferred, 3–5 years experience

· Certification: Translators shall be certified by a professional organization to include but not limited to: American Translators Association (ATA), the National Association of Judiciary Interpreters and Translators (NAJIT), and the International Association of Conference Interpreters (IACI), or otherwise demonstrate outstanding professional credentials and experience. Professional credentialing is indicative of the high level of professional dedication and study desired and shall be more favorably evaluated.

L.4.4.