W91QV123R0018 (2).pdf

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Attached to
ANC Electronic Security System (CCTV) Federal contract opportunity
Solicitation number
W91QV1-23-R-0018
Issued by
Department of the Army Materiel Command Mission and Installation Contracting Command Fort Sam Houston

About this file

This is a performance work statement for a federal contract to provide maintenance and services for an electronic security system and closed-circuit television cameras at Arlington National Cemetery. The contractor will be responsible for preventative maintenance, corrective maintenance, emergency services, and semi-annual system verification testing for 75 cameras, Genetec security platforms, 3 network video recorders, and 9 security workstations. The base period of performance is one year with four optional one-year extensions. Products and services required include preventative maintenance conducted semi-annually, corrective maintenance and emergency services in response to service requests, software upgrades and camera replacements as needed. Proposals are due by August 7, 2023 with award to the lowest priced technically acceptable offer.

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Other files for this federal contract opportunity

Other files attached to ANC Electronic Security System (CCTV), newest first.
File Type Posted
W91QV123R00180006 Amendment 6.pdf PDF
W91QV123R00180006 Solicitation.pdf PDF
W91QV123R00180005 Solicitation.pdf PDF
Question and Answer Follow-up.pdf PDF
W91QV123R00180005 Amendment 5.pdf PDF
W91QV123R00180004 Solicitation.pdf PDF
Question and Answer additional question.pdf PDF
W91QV123R00180004 Amendment 4.pdf PDF
CCTV SR 7-22 _ 7-23.pdf PDF
Question and Answer.pdf PDF
W91QV123R00180003 Amendment 3.pdf PDF
CCTV PWS v3.pdf PDF
W91QV123R00180003 Solicitation.pdf PDF
W91QV123R00180002.pdf PDF
W91QV123R00180001.pdf PDF
W91QV123R0018.pdf PDF
PWS_ CCTV Service and Maintenance ESS_revised 28 April 23_ANC v2.pdf PDF
W91QV123R0018 Price Model.xlsx XLSX spreadsheet
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Text version

W91QV123R0018

SEE ADDENDUM

(No Collect Calls)

W91QV123R0018 10-Jul-2023

b. TELEPHONE NUMBER

804-512-1837

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 10 Aug 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QV19. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

EDWARD.K.FAISON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MICC-FORT BELVOIR

9410 JACKSON LOOP

BLDG. 1425

FT BELVOIR VA 22060-5116

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: (703) 806-8706 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

X 8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

25,000,000

NAICS:

561621

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

ADDENDUM 52.212-1

SECTION L

INSTRUCTIONS TO OFFERORS

Proposal Submission and Design Package Requirements

- General. These instructions prescribe the format of the proposal and describe the approach for the development and presentation of the proposal data. These instructions are designed to ensure the submission of necessary information and to provide for the understanding and comprehensive evaluation of proposals.

Carefully review this section and its relationship to Section M prior to commencing proposal preparation. All solicitation amendments must be acknowledged.

- Submittal of Solicitation Questions. Questions, concerns, clarifications, and any other communications regarding this solicitation shall be made via email to the primary Contract Specialist, Edward Faison at Edward.k.faison.civ@army.mil Contracting Officer, Mr. Oswald Pascal at Oswald.pascal.civ@army.mil and the Division Chief, Mr. Kenneth L. Mitchell at. THE DUE DATE FOR QUESTIONS AND COMMENTS REGARDING THIS RFP IS 27 July 2023 12:00PM EASTERN STANDARD TIME ON

When submitting questions and comments, please refer to the specific text of the RFP in the Following format:

Subject: W91QV1-23-R-0018 Reference RFP Section ______, Paragraph(s) _____, Page(s) _____.

All questions will be answered via amendment and provided to all Offeror’s via the Government Point of Entry, Sam.Gov at https://sam.gov and questions will not be attributed to the submitting Offerors.

- Proposal Submission. The offeror’s proposal shall be submitted, using the most current amendment to the solicitation, via email as set forth below. The offeror’s proposal shall consist of four (3) separate volumes.

The Volumes are Volumes I – Administrative, Volume II – Technical, Volume III – Price. The intent of this standardized format is not to limit creativity. Creativity is permitted within the parameters below to allow the Government a more fair and easy assessment of offers. THE DUE DATE FOR PROPOSAL SUBMISSIONS IS 7August 2023 AT 3:00PM EASTERN STANDARD TIME.

- Discussions. It is the Government’s intent to award without discussions. Initial proposal submission should contain the offeror’s best technical proposal and prices. If discussions become necessary, the Government reserves the right to conduct them.

Proposals shall be submitted to the following email addresses:

Primary Contract Specialist: Edward Faison at Edward.k.faison.civ@army.mil Contracting Officer: Oswald Pascal at Oswald.pascal.civ@army.mil Division Chief: Kenneth L. Mitchell at Kenneth.l.mitchell.civ@army.mil

• Format. The submission shall be clearly indexed and logically assembled. Each volume shall be appropriately numbered and clearly identified with the date and solicitation number in the header and/or footer and shall begin at the top of each page. (.doc) files shall use the following pages setup parameters:

Margins – Top, Bottom, Left, Right – 1” Gutter –0” mailto:Edward.k.faison.civ@ mailto:Oswald.pascal.civ@ https://sam.gov/ mailto:Edward.k.faison.civ@army.mil mailto:Oswald.pascal.civ@army.mil mailto:Kenneth.l.mitchell.civ@army.mil

From Edge – Header, Footer – 0.5” Page Size, Width – 8.5” Page Size, Height – 11”

The following additional restrictions apply: Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size applies. Calibri fonts are required. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

- Email Files. To the extent possible, proposals shall be submitted in one email with four file volumes, unless files are too large. The subject line of the email(s) shall be “Company Name – RFP No. W91QV1-23-R- 0018”. “If more than one email is sent, include the volume name(s) in the subject line of the email after the RFP No.

- Page Count. The file name convention and page count for each volume is as follows:

Volume Title File Name¹ Maximum Number of Pages²

Volume I – Administrative

XXXX_ Electronic Security System CCTV_ V1.docx

NTE 30 pages, excluding covers, title pages, executive summaries and table of contents

Volume II – Technical Capability

XXXX_ Electronic Security System CCTV_ V2.docx

NTE 50 pages, excluding resumes, covers, title pages, executive summaries, table of contents, drawings and Quality Control Plan Quality Control Plan has no page limit.

Volume III– Price

XXXX_ Electronic Security System CCTV_ V3.docx

No page limit.

¹ For XXXX, use the Offeror’s company name ² Those pages that exceed the page counts for each volume or attachment will not be evaluated.

Offerors are expected to discuss the required content within the page limits set for each volume as provided in the above chart.

- Content Requirements. All information shall be confined to the appropriate volume. The offeror shall confine submissions to essential matters, sufficient to define the proposal details, in a concise manner, to permit a complete and accurate evaluation of each proposal. Each volume of the proposal shall consist of 1) a Cover Sheet that identifies the Volume 2) Table of Contents 3) Summary Section and 4) the Narrative discussion. The Summary Section shall contain a brief abstract of the volume. Proprietary information shall be clearly marked.

The following shall be included in the Narrative discussion:

Volume I – Administrative – Offerors must submit the SF1449 in its entirety. Offerors must fill in all information required in block 17a. including offeror’s Cage Code. Offerors must also return any applicable SF30 – amendment cover sheets. Both the SF1449 and the SF30s shall be signed and dated by an official having the authority to contractually bind the firm. In addition, a complete copy of the offeror’s System for Award Management (SAM) record, inclusive of Representations and Certifications shall be submitted.

Volume II – Technical Capability (Non price) - The Technical Volume shall be clear, concise, and include sufficient detail for effective evaluation and for substantiating the validity of stated claims. Legibility, clarity and coherence are very important. Your responses will be evaluated against the factors defined in Addendum to FAR 52.212-2, Evaluation – Commercial Items. The proposal should not simply rephrase or restate the Government's requirements, but rather shall provide convincing rationale to address how the offeror intends to meet these requirements. Statements that the offeror understands, can, or will comply with the PWS (including referenced publications, technical data, etc.); statements paraphrasing the PWS or parts thereof (including applicable publications, technical data, etc.); and phrases such as “standard procedures will be employed” or “well known techniques will be used,” etc., will be considered unacceptable. Offerors shall assume that the Government has no prior knowledge of their facilities and experience and will base its evaluation on the information presented in the offeror's proposal. Elaborate brochures or documentation, binding, detailed artwork, or other embellishments are unnecessary and are not desired.

The Technical Volume shall, at a minimum, be prepared in a form consistent with the Performance Work Statement (PWS) and the evaluation criteria for award set forth in this solicitation. The section shall be prepared in an orderly format and in sufficient detail to enable the Government to make a thorough evaluation of the contractor’s technical competence and ability to comply with the contract task requirements specified in the PWS Part 5. The offeror shall address as specifically as possible the actual methodology he/she would use for accomplishing the PWS tasks. The Technical Volume shall be organized according to the following three sub-factors as outlined below:

Sub-Factor 1:

Quality Control Plan (QCP): The Offeror shall provide a QCP demonstrating its methodologies for ensuring sustained quality improvement. The Offeror shall submit a QCP for measuring, attaining, and managing quality of performance under this contract. The Offerors shall provide performance standards and metrics that align with the organization’s requirements. The Offeror’s QCP shall explain the way the Offeror shall ensure all contract requirements are being accomplished in accordance with the contract to include monitoring, inspecting and correcting deficiencies in a manner that is appropriately tailored to the work outlined in the PWS in Exhibit 4 “Performance Requirement Summary.”

. Describes quality control processes and methods which will ensure only high-quality materials and equipment are utilized.

. Describes the tools/methods to be used to identify poor performing subcontractors and/or in-house personnel as applicable.

. Describes the procedures and processes used to track work progress.

. Describes how often work will be inspected and how interface with Government inspectors will be accomplished.

Sub-Factor 2:

Maintenance Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5.4, which demonstrates his/her, company’s capability of planning, managing, and performing the work outlined under each task. The narrative should clearly articulate the required steps to achieve each specific task in the PWS Part 5.4. The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. This shall include the labor estimates for each of the tasks, and considers the information contained in the RFP to include the technical exhibits to consider scheduling.

Sub-Factor 3:

Key Personnel: The ability to perform the work outlined in PWS Section 4.3 thru 4.3.2 must be clearly demonstrated by the capabilities shown in your proposal. Included in this section shall be the offeror’s proposed.

*Certification/Documentations shall clearly establish that the proposed individuals meet the minimum requirements of DOD IA requirement certification, level 2 information assurance technical certification.

The documentations may contain a section that indicates which experience it proposes meets the minimum requirement.

An offer can be rejected if a written commitment from the persons listed in the proposal as System Administrator and Technician” is not also submitted with documentations.

Volume III – Price – The offeror shall complete the Schedule of Supplies/Services page(s) of the Standard Form (SF) 1449 of the solicitation with pricing for each contract line item (CLIN). The offeror shall include a with the breakout of the proposed labor categories and all estimated supplies, equipment and materials. The Offeror shall provide fully burdened labor rates for all personnel for the base year and all option years as well as projected costs for the supplies, equipment, and material in accordance with the historical estimates provide in the PWS. All dollar values shall be rounded to the nearest whole cent; any dollar values containing more than two (2) decimal places will be rounded to the nearest whole cent. Offerors shall not submit a price for the extension of services period at FAR 52.217-8. If items required to meet the intent of the PWS are missing or inaccurately estimated, the Offeror is expected to address the inadequacy in their narrative and provide for the addition(s) in their cost proposal. Along with the SF1449, a price model Excel spreadsheet is provided at the Government point of entry at SAM.gov which shall be filled out by the offeror. All formulas are inputed in the spreadsheet for ease of use and should not be changed. The proposed unit prices for the materials in the Price Model shall not exceed the prices provided in the commercial price list. The offeror shall shall include a breakout of the proposed labor categories with fully loaded hourly labor rates, G&A, overhead, profit, and total estimated material and other costs. All dollar values shall be rounded to the nearest whole cent; any dollar values containing more than two (2) decimal places will be rounded to the nearest whole cent. Offerors shall not submit a price for the extension of services period at FAR 52.217-8.

ADDITIONAL INSTRUCTIONS

5) Data Universal Numbering System (DUNS) Number. (Applies to all proposals exceeding $3,000, and proposals of $3,000 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its bid, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUN’S number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUN’S number. The offeror should indicate that it is an offeror for a government contract when contacting the local Dun and Bradstreet office. All responses shall be received by the date and time that proposals are due. MICC-Fort Belvoir is not responsible for responses that are not received for any reason. The Questionnaire shall be forwarded to this designated point of contact, NOT back to the offeror.

For any contracts that did not/do not meet original schedule or technical requirements, provide a brief explanation of the reason(s) for the shortcomings and any corrective action(s) taken to avoid recurrence. The offerors shall list each time the delivery schedule was revised and provide an explanation of why the revision was necessary. All Requests for Deviation and Requests for Waiver shall be addressed with respect to causes and corrective actions.

The offerors shall also provide a copy of any Cure Notices or Show Cause Letters received on each contract listed http://fedgov.dnb.com/webform and a description of any corrective action implemented by the offerors or proposed subcontractor. The offerors shall indicate if any of the contracts listed were terminated and the type and reasons for the termination.

SITE VISIT (STRONGLY ENCOURAGED):

1. Date: 25 July 2023 Time: 10:00am

a. The names of no more than THREE individuals that will attend.

b. Company name, address and POC phone number; AND

c. Include the solicitation number in the e-mail.

2. ADDRESS: Arlington National Cemetery 1 Memorial Drive Administration Building, Arlington Va. 22211- 5003 Offeror will be escorted by Government personnel through the Cemetery

Site Visit to Old Soldiers Cemetery shall be conducted on own

3. The Government requests attendees to travel in no more than one (1) vehicle per company. Each participating company will provide their own transportation. Offerors shall e-mail the following information to the

Contract Specialist: Edward Faison (edward.k.faison.civ@army.mil) Contracting Officer: Oswald Pascal (Oswald.pascal.civ@army.mil) Division Chief: Kenneth L. Mitchell (Kenneth.l.mitchell.civ@army.mil)

ADDENDUM 52.212-2

SECTION M

BASIS FOR AWARD

The award will be made to the lowest priced technically acceptable proposal. Proposals will be evaluated for technical acceptability but will not be ranked using the non-price Factor and Sub-Factors. In order for an Offeror to be considered for award, the proposal must receive an “Acceptable” rating in every non-price Sub-Factor. A proposal receiving a rating of “Unacceptable” in any non-price Sub-Factor will receive an “Unacceptable” rating on Technical Capability (Non-Price) and not be eligible for award.

mailto:edward.k.faison.civ@army.mil mailto:Oswald.pascal.civ@army.mil mailto:Kenneth.l.mitchell.civ@army.mil

EVALUATION CRITERIA

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

A. Technical Capability (Non-Price) . Sub-factor 1: Quality Control Plan . Sub-factor 2: Maintenance Plan . Sub-factor 3: Key Personnel

B. Price

FACTORS TO BE EVALUATED

The following factors shall be used to evaluate offers Factor A, Technical Capability (Non-Price) which has three

(3) sub-factors 1) quality control plan, 2) maintenance plan and 3) key personnel Factor B, Price.

FACTOR A. TECHNICAL CAPABILITY (NON-PRICE)

Offeror shall provide narrative as to their understanding of the specific requirements and the overall scope of work required within the Performance Work Statement (PWS). The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS, which demonstrates their capability of planning, managing and performing the work outlined under each task. Details should cover, at a minimum:

Sub-factor 1: Quality Control Plan: The Government will evaluate how the offeror intends to monitor, inspect, and correct deficiencies for the requirements of the PWS. The offeror’s QCP must be tailored to performing at Arlington National Cemetery and must address the specific tasks and standards required in the PWS. The Technical Capability (Non-Price) rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Rating Description Acceptable Quality Control Plan proposal clearly meet the minimum requirements outlined in PWS in

Exhibit 4 “Performance Requirement Summary” (PRS) Unacceptable Quality Control Plan proposal DO NOT clearly meet the minimum requirements outlined in

PWS in Exhibit 4 “Performance Requirement Summary” (PRS)

Sub-factor 2: Maintenance Plan: The Offeror shall provide a scheduling narrative describing how they propose to accomplish the tasks outlined in the PWS Part 5.4 which demonstrates his/her, company’s capability of planning, managing, and performing the work outlined under each task. The narrative should clearly articulate the required steps to achieve each specific tasks in the PWS Part 5.4 The plan should include but not limited to goals/objective, resources, constraints, strategies, communication plan, appendices, abstract and summary. The offeror’s work plan must be tailored to performing at Arlington National Cemetery. The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement:

Acceptable Maintenance Plan submitted with proposal clearly meet the minimum requirements demonstrating goals and objective of specific tasks outlined in Part 5.4 of the PWS.

Unacceptable Maintenance Plan submitted with proposal clearly DO NOT meet the minimum requirements demonstrating goals and objective of specific tasks outlined in Part 5.4 of the

PWS

Sub-factor 3: Key Personnel - The Government will evaluate the degree to which the offeror’s proposal demonstrates the ability to provide qualified key personnel and staff/workers in a timely manner, and a management plan for execution of all the tasks in the PWS. The offeror’s proposal must describe a management approach to oversee tasks to ensure quality deliverables. The offeror must provide documentation/certification for the key personnel (System Administrator and Technician) that reflects at a minimum requirement or similar and relevant work experience as outlined in the PWS. These individuals must demonstrate the operational knowledge, and relevant and sufficient experience and skill to complete the tasks outlined in the PWS. The Technical rating will be based on an “Acceptable” / “Unacceptable” basis. The following definitions will be used in evaluating the offeror’s proposal against the technical requirement.

Acceptable Documentation of System Administrator and Technician submitted with proposal clearly meet the minimum requirements demonstrating experience and knowledge outlined in PWS paragraph 4.3.2 “IT Certified Professional

Unacceptable Documentation of System Administrator and Technician submitted with proposal DO NOT meet the minimum requirements demonstrating experience and knowledge outlined in PWS paragraph 4.3.2 “IT Certified Professional

FACTOR B. – PRICE

The total price will be computed by adding the total for all base period CLINs and all options CLINs. The total prices for CLINs X0001 and X0002 will be computed from the totals in the price model Excel spreadsheet. Additionally, the Government will evaluate the Option to Extend Services under FAR clause 52.217-8 "Option to Extend Services" by adding one-half of the Offeror's final option period total evaluated price to the Offeror's total price. Thus, the Offeror's Total Evaluated Price (TEP) will include the base period and all applicable option periods. The TEP will be assessed in accordance with the guidelines in FAR 15.404 to determine that the price is fair, reasonable, and balanced

Definitions:

• Completeness/Accuracy: The Offeror’s proposal follows the Price Volume instructions in the

RFP.

• Reasonableness: A price is reasonable if, in its nature and amount, it does not exceed that which would be incurred by a prudent person in the conduct of competitive business.

• Unbalanced: Unbalanced pricing exists when, despite an acceptable total evaluated price, the price of one or more contract line items is significantly over or understated as indicated by the application of price analysis techniques.

A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either part.

Before the Offer's specified expiration time, the Government may accept an offer (or part of an offer), whether there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

MINMUM AND MAXIMUM AMOUNT

Minimum and Maximum Amounts, Indefinite Delivery, Indefinite Quantity (IDIQ)

The total amount of all orders placed against this contract, awarded from this solicitation, shall not exceed the dollar sum of the awardee’s total evaluated price plus a 25% reserve amount to account for emerging requirements over a five (5) year period of performance (12-month base period and four, 12-month option periods). The guaranteed minimum amount is $2,500.00. The minimum guarantee shall be satisfied by issuance of a task order concurrent with award of the contract. The contract maximum represents the total requirement for the life of the contract (including options, if exercised).

PERFORMANCE WORK STATEMENT

PART 1

GENERAL INFORMATION

1. Introduction: This is a non-personal services contract to provide personnel, equipment, material, supplies, tools, transportation, and supervision for Preventive Maintenance, Corrective Maintenance, Emergency Services, and conduct Semi-annual System Verification and testing on CCTV hardware, software, and all components that connect to the system. The contractor shall perform to the standards outlined within this contract. The Government will not exercise any supervision or control over the contract service providers performing the service herein. Sub-contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.2. Background: Arlington National Cemetery (ANC) is our nation’s most sacred shrine and the final resting place for our most revered military and political leaders. ANC is open every day of the year, including holidays. ANC receives over three million visitors per year, including visits from the President of the United States, other heads of state, family members of the deceased, and millions of tourists from around the world.

Approximately 7,000 funerals are conducted annually, in addition to over 3,000 other ceremonies such as commemorations, wreath ceremonies, and head-of-state visits.

In 2018, ANC identified a need for greater network of security cameras throughout the cemetery. These cameras enable ANC to mitigate risk, identify points of friction, and assist in daily operations.

1.3 Scope: The contractor shall provide personnel, equipment, material, supplies, tools, transportation, and supervision for Preventive Maintenance, Corrective Maintenance, Emergency Services, and conduct Semi-annual System Verification and testing on 75 Cameras, Genetec security platform, 3 Genetec Network Video Recorders (NVR), 9 Genetec security workstations and all components that connect to the system across Arlington National Cemetery (ANC) geographic area. All information technology (IT) systems procured must meet all Defense Information System Agency (DISA) and DoD regulations and standards in relation to Information Assurance and setup.

Current equipment in operation at ANC: will be repaired or replaced with equal items across the life of the contract per technical specs in technical exhibit 3.

Quantity Manufacturer Model 1 Dell NVR Server SV-20103X-R14-120T-12-210 1 Dell NVR Server SV-2020E-R14-120T-12-210 1 Dell NVR Server SV-2020E-R6S-D480-236 43 Pelco camera S6230-EG0 1 Pelco camera S6230-YB0

4 Pelco camera IME329-1IS 2 Pelco camera IME329-1RS 2 Pelco camera IMELD2-0E 9 Axis camera 0929-001 2 Axis camera P1447-LE 2 Axis camera 9842655 2 Axis camera 815309 8 Axis camera 1022879 3 Dell workstation 5820T 5 Dell Precision 3630 Tower 1 Dell Precision 3930 Rack Total Server: Total Workstation: Total Cameras:

3 9 75

1.4. Period of Performance: The period of performance for this effort will consist of base (12-month); plus, four (12-month) options.

• Base: 23 August 2023- 22 August 2024

• Option Year 1: 23 August 2024- 22 August 2025

• Option Year 2: 23 August 2025- 22 August 2026

• Option Year 3: 23 August 2026- 22 August 2027

• Option Year 4: 23 August 2027- 22 August 2028

1.5. General Information:

1.5.1. Quality Control: Quality Control is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government (see FAR 52.246-1, Contractor Inspection Requirements). The Contractor shall develop, implement and maintain an effective Quality Control System, which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The Contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services are provided to the Government.

1.5.1.1. The Contractor shall submit their QCP as part of the Contractor’s proposal. After acceptance of the QCP, or any proposed changes to the QC procedures, the contractor shall receive the Contracting Officer’s acceptance in writing.

The Contractor shall submit QCP changes within five (5) business days to the Contracting Officer and COR for review and approval prior to implementation. The QCP shall, at a minimum, address: continuous process improvement; procedures for scheduling, conducting and documentation of inspection; discrepancy identification and correction, and corrective action procedures. To include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The following provides additional details for the QCP.

1.5.2. Inspection System: The Contractor shall develop, implement and maintain a system to inspect their services as well as their subcontractor services and products to ensure compliance with PWS requirements, and applicable laws and regulations. The QCP shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis.

1.5.2.1. Inspection Files: The contractor shall document all inspections that are conducted, and the necessary corrective and preventive actions taken (as applicable).

The Contractor shall provide monthly Contract Quality Control Inspection Reports to the COR. Upon request from the Contracting Officer or COR, the Contractor shall provide additional quality control documentation.

1.5.3. Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with its QCP and the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government shall do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards identified in the Performance Requirements Summary (PRS) will be measured, by whom, the frequency of the surveillance, and the maximum acceptable defect rate(s). See Technical Exhibit 3 for the PRS.

1.5.4. Recognized Holidays: The contractor will not perform services on recognized holidays as indicated below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

• New Year’s Day 1 January

• Martin Luther King Jr’s Birthday 3rd Monday in January

• President’s Day 3rd Monday in February

• Memorial Day Last Monday in May

• Juneteenth 19 June

• Independence Day 4th of July

• Labor Day 1st Monday in September

• Columbus Day 2nd Monday in October

• Veterans Day 11 November

• Thanksgiving Day 4th Thursday in November

• Christmas Day 25 December

• Inauguration Day As Applicable

1.5.5. Hours of Operation: The contractor shall perform the requirements of this contract between Monday through Friday, 8:00 a.m. to 4:00 p.m. If normal operating status is affected by local or national emergencies, administrative closures, or similar Government directed facility closures, such information will be communicated to the Contractor by the Contracting Officer or COR. If additional hours are requested by the contractor, ANC will require written requests no less than 3 business days in advance.

When the contractor is on site to carry out maintenance duties IAW the PWS, the contractor shall perform these duties during approved hours as to not interfere with funeral services which occur between 9am and 3pm Monday Through Friday and 9 am to 12pm Saturdays.

1.5.6. Place of Performance: The work to be completed for the configuration of equipment as per this contract will be coordinated through the COR as some configuration will need to be done offsite before installation on ANC to reduce disruption time.

1.5.7. Interface with Government Operations: Performance of work by Contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.5.8. Contract Type: The Government award of a Firm Fixed Price Contract for the government.

1.5.9. Security Requirements: Contractor personnel or any representative of the Contractor entering Arlington National Cemetery shall abide by all security rules and regulations. The Contractor shall coordinate with the ANC security office to ensure all Contractor employees have received the appropriate security background check (see paragraph 1.5.9.1.2. and 1.5.9.1.3. below). The Contractor is solely responsible for processing employees through the Department of Homeland Security e-Verify system, a mandatory requirement for all federal contracts, and should consult with that agency for any questions. Contractor personnel or any representative of the Contractor entering the ANC Cemetery shall adhere to all security regulations and shall be subject to security checks (random and scheduled). The Contractor shall maintain security vigilance and awareness over all aspects of services to be performed under this contract. An aspect of work includes the protection of material in transit or storage, during any repair or replacement or at any other time prior to being placed on a “live” system. Protection means, unintended/unauthorized disclosure, or exposure of any drawing, specification, or program language associated with a component, sub-system, system, software, or hardware that would potentially pose a security threat to the system or the protected asset.

1.5.9.1. Access to Arlington National Cemetery: The Contractor shall be responsible for ensuring all contractor personnel authorized to perform work on Arlington National Cemetery under this contract obtain cemetery access. Within ten (10) business days after contract award, Contractor shall submit to the Contracting Officer and Contracting Officer Reprehensive (COR) the names of all personnel working under this contract.

Changes in contractor personnel reporting for duty shall be submitted to the COR within one (1) business day of the change taking place. All Contractor employees shall have on them, at all times, positive/valid, photographic identification.

1.5.9.1.1. Access and general protection policy and procedures: All Contractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. Before beginning any performance on this contract, all Contractor personnel shall complete the basic background check stipulated in paragraph 1.5.7.1.3., regardless of whether they require a CAC.

1.5.9.1.2. Contractors requiring a Common Access Card (CAC): To obtain a CAC, the contractor employee requires, at a minimum, a favorably adjudicated Tier 1 investigation (formerly referred to as a National Agency Check with Inquiries (NACI)), or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled Tier 1 investigation at the Office of Personnel Management. Adjudication of investigations to determine eligibility for obtaining a CAC is the sole responsibility of the Government; however, in circumstances where an investigation includes potentially disqualifying information, the Contract may be required to provide supplemental information or documentation to mitigate the derogatory information. Contractor employees who require a CAC, but who do not have a completed and adjudicated Tier 1 investigation (including equivalent or higher investigations), shall contact the ANC Security Office to initiate the investigation process, and should expect up to 6-8 weeks from the initiation of the investigation application to receive their initial CAC.

1.5.9.1.3 Contractors not requiring a CAC: Contractor employees who do not require a CAC, must still be cleared through a basic criminal history check prior to performing on the contract, and then annually thereafter. All Contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. Contractors who initially receive an approved background check but are later denied during the annual re-check shall no longer be permitted to perform on the contract.

1.5.9.1.4. Contractor Identification Badge: Upon notification of successful adjudication of NCIC-III and TSDB screening, the Contractor employee will report to the ANC Badging Station within (5) business days to receive their ANC generated Contractor Identification Badge. The Contractor shall wear their Contract Employee Identification Badge at all times during when the employee is performing work under this contract. Each Contractor employee shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor shall be responsible for collection and return of badges upon completion of the contract or termination of employee.

1.5.9.1.5. Vehicle Access: The Contractor shall carry passes issued by Arlington National Cemetery for all vehicles entering the Cemetery, whether company-owned or employees’ private vehicles The Contractor shall provide a list of these vehicles to including pertinent information as directed by ANC Security, to the COR within ten (10) business days of contract award and within one (1) day of any changes to the list throughout the contract’s period of performance.

1.5.9.2. Physical Security: The Contractor is responsible for complying with physical security policies and procedures at Arlington National Cemetery. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.5.9.2.1. Automated Gate and Building Access Codes: If issued an automated gate and/or building access codes, the Contractor shall establish and implement methods of ensuring that all gate access codes are not revealed to unauthorized persons. The Contractor shall notify the COR when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.5.9.2.2. Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

a. The Contractor shall immediately report any occurrence of duplicated, misplaced, or lost keys to the Contracting Officer and COR after discovery of occurrence and submit a written report to the Contracting Officer by close of business the next business day. The written report shall provide complete details relating to duplication, misplacement, or loss. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. All performance failures shall be addressed within 8 hours when identified.

b. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.5.9.3. Security Training Requirements: The Contractor shall ensure all personnel receive security-related training in accordance with applicable DoD, Army, and ANC policies and regulations. Training will include, but not limited to, Antiterrorism Awareness and Operations Security (OPSEC). Antiterrorism (AT) Level I and OPSEC training shall be conducted within 15 days after start of contract performance, and annually thereafter. The Contractor may use its own training materials provided the materials are reviewed and approved by the ANC security office within five (5) business days prior to training being conducted. The Government will not be responsible for the cost of developing AT or OPSEC awareness training materials. Contractor developed training will include information on identifying and reporting suspicious activity based on the Army's iWatch program. The Contractor may receive training materials and presentations from the ANC security office; however, it is the Contractor's responsibility to ensure all personnel receive the training. The Government estimates that time required to complete all security training requirements (both initially, and annual refresher training) is two hours per Contractor employee; however, the cost of these non-productive labor hours shall be incorporated into the Contractors overhead and administration costs, not included as separate costs in the proposal.

1.5.9.3.1. Antiterrorism Level I Training (AT Level I): All Contractor employees requiring access to ANC shall complete AT Level I awareness training within 15 business days after contract start date or new employees beginning performance after contract award, and annually thereafter. The Contractor shall submit training certificates to the COR within five (5) business days after completion of training. AT Level I Awareness training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

1.5.9.3.2. iWATCH Training: All Contractor employees shall be briefed on the local iWATCH program (training materials to be provided by ANC upon contract award).

This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 15 calendar days of contract award and within 15 calendar days of new employees commencing performance, and annually thereafter.

Training completion shall be reported to the COR within five (5) business days after completion of the training.

1.5.9.3.3. Operations Security (OPSEC) Training: All Contractor employees performing services under this contract shall receive initial (and annual refresher) OPSEC training in accordance with Army Regulation 530-1 (Operations Security). Initial training at the beginning of the contract and for new employees after contract award shall be completed within 15 calendar days of their reporting for duty, and then annually thereafter. An online training course “OPSEC Awareness for Military Members, DoD Employees and Contractors,” is available at the following website:

http://cdsetrain.dtic.miI/opsec/index.htm. Alternative training materials may be provided by the Government following award of the contract. Training certificates shall be submitted to the COR within five (5) calendar days after completion of the training.

1.5.10 Special Qualifications: All existing cameras regardless of brand name currently interface with the Genetec Unified Security Platform. The Genetec Security Platform interfaces with various brands of CCTV cameras across the ANC Cemetery. These cameras send real time information to the Genetec Security Platform. Therefore, contractor shall be able to access the Genetec Security Platform in order to conduct any required maintenance. Contractor shall ensure that all System Administrators possess the technical certification to manage current equipment specified in para 1.3 or any systems, hardware or software procured as part of this contract.

1.5.11. Access to Government Information Systems: All Contractor employees with logical access to a government information system must have a favorably adjudicated Tier 1 (formerly known as a National Agency Check with Inquiries (NACI)) or higher-level investigation and must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services. The use of Government information systems shall be exclusively for the purpose of meeting performance requirements of this PWS. All Contractor employees with access to a Government information system shall comply with applicable rules and polices regarding such use (e.g., Acceptable Use Policy, User Agreements, etc.). This includes, but is not limited to, the following restrictions:

1.5.11.1. Unauthorized Use: All Contractor personnel with access to Government information systems shall use such systems, including wireless networks, only for authorized purposes and performance of the requirements of this contract.

Access to the network and information systems shall not be used for personal business, installing unauthorized software, attempting to alter or modify the system or network, or accessing inappropriate content (e.g., illicit websites).

1.5.11.2. Protecting Network and System Access: The sharing of login information, including personal identifying numbers (PINs) for Common Access Cards (CACs) is strictly prohibited, and may result in removal from the network, revocation of eligibility to receive a CAC, or removal from the contract.

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