W91QEX21Q0014.pdf

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Attached to
ManagerPlus Lightning Experience Federal contract opportunity
Solicitation number
W91QEX21Q0014
Issued by
Department of the Army Materiel Command Army Contracting Command

About this file

This is a solicitation for a firm-fixed-price contract to provide a ManagerPlus Lightning Fleet Maintenance/Logistic Management cloud-based software system. The contract would be with ManagerPlus Solutions LLC to provide subscriptions to 61 users of the Lightning Experience software and mobile support for 70 users. The requirement supports partner nations in the Caribbean with vessel maintenance and logistics development as well as U.S.-provided vessels. The one-year base period of performance is August 1, 2021 through July 31, 2022, with four one-year option periods. The software will migrate partner nations that currently use standalone ManagerPlus versions to a cloud-based solution for improved cost efficiency, data storage, collaboration, and security.

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SEE ADDENDUM

(No Collect Calls)

W91QEX21Q0014 07-Jul-2021

b. TELEPHONE NUMBER

305-437-2661

8. OFFER DUE DATE/LOCAL TIME

10:00 AM 12 Jul 2021

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W91QEX9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

JACKSON, DYAN E.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

410TH CSB RCO MIAMI

9301 NW 33RD ST

DORAL FL 33172

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE W91LMH 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

HQ SOUTHCOM

CW4 TEFLON D. WINT

CBSI TAFT 9301 NW 33RD ST

DORAL FL 33172

TEL: 305-437-3801 FAX:

FAX:

TEL: 305-437-0842 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$30,000,000

NAICS:

541511

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF32

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W91QEX21Q0014

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Each

Lightning Experience Subscription User

FFP

Vendor shall provide subscription to 61 users in accordance with the Statement of Work (SOW).

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

PSC CD: DC10

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Each

Lightning Experience Mobile User

FFP

Vendor shall provide mobile support for 70 users in accordance with the Statement of Work (SOW).

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

PSC CD: DC10

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 1 Each ManagerPlus Onboarding Package

FFP

Vendor shall provide a one time onboarding service in accordance with Statement of Work (SOW).

FOB: Destination

BRAND NAME/SOLE SOURCE: SS

1001 1 Each OPTION Lightning Experience Subscription User

FFP

Vendor shall provide subscription to 61 users in accordance with the Statement of Work (SOW).

FOB: Destination

1002 1 Each OPTION Lightning Experience Mobile User

FFP

Vendor shall provide mobile support for 70 users in accordance with the Statement of Work (SOW).

FOB: Destination

2001 1 Each OPTION Lightning Experience Subscription User

FFP

Vendor shall provide subscription to 61 users in accordance with the Statement of Work (SOW).

FOB: Destination

2002 1 Each OPTION Lightning Experience Mobile User

FFP

Vendor shall provide mobile support for 70 users in accordance with the Statement of Work (SOW).

FOB: Destination

3001 1 Each OPTION Lightning Experience Subscription User

FFP

Vendor shall provide subscription to 61 users in accordance with the Statement of Work (SOW).

FOB: Destination

3002 1 Each OPTION Lightning Experience Mobile User

FFP

Vendor shall provide mobile support for 70 users in accordance with the Statement of Work (SOW).

FOB: Destination

4001 1 Each OPTION Lightning Experience Subscription User

FFP

Vendor shall provide subscription to 61 users in accordance with the Statement of Work (SOW).

FOB: Destination

4002 1 Each OPTION Lightning Experience Mobile User

FFP

Vendor shall provide mobile support for 70 users in accordance with the Statement of Work (SOW).

FOB: Destination

Section C - Descriptions and Specifications

STATEMENT OF WORK

STATEMENT OF WORK

Version 1 6/28/2021

1.0 INTRODUCTION:

This Statement of Work applies to the purchase and utilization of the ManagerPlus Lighting software, a combined Fleet Maintenance/Logistic Management cloud-based system for twelve (12) entities/instances. The intent is to deliver a system that increases operational readiness with heightened visibility for all assets belonging to each of the ten (10) Caribbean Partner Nation (PN) Defense Force-Coast Guard(s), the Regional Security System supported by the Caribbean Security Basin Initiative (CBSI) Technical Assistance Field Team (TAFT) to assist their efforts in increasing the operational readiness of each PN’s Coast Guard/ Defense Force. The Caribbean Basin Security Initiative (CBSI) Technical Assistance Field Team (TAFT) will provide the necessary tools to aid the Caribbean partners in their efforts to maintain an automated system aimed at improving the logistic, maintenance and operational readiness of each PN’s Coast Guard/ Defense Force. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Background:

The product being procured is access and use of the ManagerPlus Lightning Maintenance and Logistic cloud-based software platform. The Caribbean Security Basin Initiative (CBSI) Technical Assistance Field Team (TAFT) has a requirement to implement a Fleet Maintenance/Logistic Management cloud-based system to ten (10) Caribbean Partner Nations (PN) Defense Force-Coast Guard to assist their efforts in increasing operational readiness. The requirement will replace current ManagerPlus stand-alone software program(s) that are currently being used by the PNs’ Engineering and Logistics Departments. The software platform shall link together asset management, work order management, preventative maintenance, work request management, inventory management, vendor management, and dashboard management for quick and easy viewing and decision-making by the user. The software shall provide reporting capability to detect early signs of equipment and vehicle fatigue.

1.2 Delivery Schedule:

Base: 01 AUG 2021 – 31 JUL 2022 Option Period 1: 01 AUG 2022 – 31 JUL 2023 Option Period 2: 01 AUG 2023 – 31 JUL 2024 Option Period 3: 01 AUG 2024 – 31 JUL 2025 Option Period 4: 01 AUG 2025 – 31 JUL 2026

1.3 Place of Performance:

The Contractor shall deliver items to the following Point of Contact person and delivery address. Contractor shall ensure that the purchaser is notified of its activation of the agreement in writing to the address as shown below:

Location of delivery:

U.S. Southern Command 9301 NW 33rd St.

Doral, FL 33172 POC: CW4 Teflon D. Wint Logistic Branch Chief ALT POC: PO1 Paul Escobedo

J7/9 USSOUTHCOM

Office: (305) 437-3289/3726

2.0 SPECIFICATIONS:

2.1. The Contractor shall provide the services set forth below:

2.1.1 Asset Management – Sites will be rolled out as Entities in ManagerPlus. Each site will have a list of vehicles, machinery, facilities, and equipment under management with ManagerPlus to serve as the system of record for general inquiry into the work history and specifications of assets. Asset Management software license platform shall be accessible on desk-top computers/laptops and mobile devices. System shall be compatible with, Microsoft Window, Apple IOS, and Android devices. The system must also be compatible with Microsoft Word and Adobe .pdf files format.

2.1.2 Work Order Management – contractor shall deploy ManagerPlus Lightning to monitor and drive the work performed against assets. Tracking and planning shall include the creation of work orders (both planned and unplanned) with their associated costs (parts, labor, and other costs) as well as the Logs including mileage/engine hours for hourly maintenances.

2.1.3 Preventative Maintenance – contractor shall deploy Lightning to monitor and drive the Preventative Maintenance performed against assets. Tracking and planning will include the creation of planned work orders & inspections with their associated costs (parts, labor and other costs).

2.1.4 Work Request Management – contractor shall deploy the Lightning portal to submit a Work Request that automatically loads into the database to be created into a Work Order. Tracking and planning will include the creation of work requests with their associated needs.

2.1.5 Inventory Management – contractor shall deploy Lightning to monitor the parts used on Work Orders that are against assets. Tracking and planning will include the creation of parts, cost, quantities, and preferred vendor. System must be able to perform inventory management on a scheduled or random basis.

2.1.6 Vendor Management – contractor shall deploy Lightning to monitor Vendors that provide parts as well as Vendors that perform repairs. Tracking and planning will include the creation of Vendors and their associated costs (parts, repairs, labor, and other costs).

2.1.7 Dashboards and Monitoring – contractor shall create corporate level (CBSI-TAFT), site (individual PNs) and regional (Regional Security System) dashboard to manage and monitor performance of asset and system utilization. Creation of dashboard shall be completed within the 120 days of project onboarding/implementation period.

2.2 The Contractor shall provide the following:

2.2.1 ManagerPlus Lightning Service Agreement (Base)

Description Unit of Measure Qty

Lightning Experience User Subscription 61 Users

Lightning Experience Mobile User 70 Mobile User

Custom Onboarding Package One time/Initial

2.2.2 ManagerPlus Lightning Service Agreement (Option Period 1 through 4)

Description Unit of Measure Qty

Lightning Experience User Subscription EA 61 Users

Lightning Experience Mobile User EA 70 Mobile User

2.3 Program Updates and Enhancements:

All generally available software updates and enhancements are included with this contract agreement. As the software continues to enhance and develop over time, the Contractor shall ensure that the latest and most up-to-date enhancements are included in the cloudseed subscription.

2.4 Preferred Pricing:

The Contractor shall ensure that customers with an active subscription/license receive the preferred pricing for additional users, modules, and other products. The government may elect to pay for additional user license using government purchase card (GPC) in lieu of contract modification process.

2.5 Responsibilities:

2.5.1 ManagerPlus: The functionality defined in 2.1. will be deployed over the 120-day onboarding/implementation period and this deployment will be managed by an assigned ManagerPlus implementation specialist. The assigned implementation specialist will schedule the initial kickoff meeting and weekly meetings as needed to support the deployment on the agreed schedule of the Lightning Modules, Dashboards and Reports defined below. The weekly meeting will include a status update by ManagerPlus on the deployment progress and a review of any open issues and related action items. ManagerPlus will support the loading of data into the lightning application as stated in the Data Provisioning section of the SOW. Work Request Management – contractor shall deploy the Lightning portal to submit a Work Request that automatically loads into the database to be created into a Work Order.

Tracking and planning will include the creation of work requests with their associated needs.

2.5.2 Client: CBSI-TAFT is responsible for ensuring Subject Matter Experts are available for the Kickoff and jointly scheduled meeting to support process review, data provisioning, testing, training, and integration support. Client is responsible for the collection, formatting and cleanliness of all data as detailed in the Data Provisioning sections.

2.5.3 Joint: ManagerPlus and CBSI TAFT will have joint responsibility for the design and mapping of interfaces to external business systems. In general, ManagerPlus will be responsible for the integration mapping of the Lightning component to third party SW application or to a middleware application. CBSI- TAFT will be responsible for the mapping of the third-party SW application to Lightning or to a middleware application. Both parties will consult on the interface strategy and build schedule.

2.5.4 CBSI-TAFT is responsible for ensuring Subject Matter Experts are available for the Kickoff and jointly scheduled meeting to support process review, data provisioning, testing, training, and integration support. Client is responsible for the collection, formatting and cleanliness of all data as detailed in the Data Provisioning sections.

2.6 Data Provisioning:

2.6.1 ManagerPlus shall provide CBSI TAFT with the default data templates for purchased functionality along with instructions for data collection at the project Kickoff Meeting. CBSI TAFT will provide all data to be loaded into ManagerPlus Lightning by the following milestone in the 120-day implementation period:

2.6.2 ManagerPlus shall provide a Data Scorecard to CBSI TAFT with detail on the quality of the data provided and any issues that require correction. ManagerPlus will attempt a second load of the data into Lightning as part of the SOW. If the corrected data is not in a loadable state, this would also trigger below data delay options.

2.6.3 ManagerPlus shall provide a Data Scorecard to CBSI TAFT with detail on the quality of the data provided and any issues that require correction. ManagerPlus will attempt a second load of the data into Lightning as part of the SOW. If the corrected data is not in a loadable state, this would also trigger below data delay options.

2.6.3.1 ManagerPlus support at an hourly rate ($200) to support collection and formatting of data.

2.6.3.2 A new SOW for data collection with a fixed price estimate. This will require working with CBSI TAFT to determine issues impacting data collection and the estimate to complete.

2.6.3.3 A hold on the project with firm dates for CBSI TAFT to complete data collection

2.7 Training:

2.7.1 Administrator Training. Administrator Training will be scheduled with CBSI-TAFT during the implementation period and must be completed within the implementation period. All admin training will be conducted remotely. The contractor shall provide a total of five (5) hours administrator training; each training session will last no longer than one hour during the 120 days implementation period. All admin education is only consumable during the 120-day onboarding/implementation period.

2.7.2 Post Implementation Group End User Training. Group end user training is to train end users on the system. This training is interactive and prepares attendees to begin using ManagerPlus. Group end user training is conducted via webinar and will consist of pre-determined topics and an opportunity for questions and answers with a live trainer at the end of the session. Group training may have multiple customers on each session. A full list of training sessions available is located on the ManagerPlus Learning Center website.

2.8 Security:

The vendor shall notify the government (CBSI-TAFT) within 24 hours of the discovery or disclosure of successful exploits of the vulnerability which can compromise the security of the Systems (including the confidentiality or integrity of its data and operations, or the availability of the system). Such issues shall be remediated as quickly as is practical, based upon the severity of the incident. The contractor shall meet and comply with all IT Security Policies and all applicable GSA and NIST standards and guidelines, other government-wide laws and regulations for protection and security of Information Technology.

2.9 Data Rights:

The Government has unlimited rights to all documents/material/data provided to ManagerPlus or created using the cloud-based subscription. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

3.0. CHANGES TO THE CONTRACT:

The only person authorized to make substantive changes to the contract is the Contracting Officer. Failure to obtain approval for any changes IN ADVANCE of the requested change to the contract from the Contracting Officer will result in the Government not being responsible for the charges, and non-payment to the Contractor. Accordingly, the Contracting Officer shall be notified prior to any additional services/performances necessitating contract modification (that is, those resulting in changes to the terms and conditions of the contract).

Section E - Inspection and Acceptance

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 0003 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government

PAYMENT INSTRUCTIONS

All payments under this contract will be accomplished by the MASTERCARD Government Purchase Card.

Payment will be made only after a complete invoice of all costs associated with this contract has been submitted to the paying official. Minimum invoice requirements are listed below:

POINT OF CONTACT:

Government POC: Teflon D. Wint, teflon.d.wint.mil@mail.mil Vendor: ManagerPlus Solutions, LLC Contracting POC: Ms. Dyan E. Jackson Phone: (305) 437-2661

METHOD OF PAYMENT:

Government Payment Card (GPC) – MASTERCARD

INFORMATION FOR THE VENDOR:

Please submit the original invoice to:

410th CSB – Miami Division Attn: Ms. Dyan E. Jackson, dyan.e.jackson.civ@mail.mil

Vendor shall Include the following items on the invoice:

Name and address of contractor Invoice date and invoice number Contract Number – include purchase order and contract line item number(s) Date of Purchase Itemized list of supplies or services furnished and must correspond to each contract line item number (CLIN) Quantity, Unit Price, and Extension of Each Item (unit prices and extensions need not be shown when incompatible with the use of automated systems; provided, that the invoice is itemized to show the information); and

Name and address of official to whom payment is to be rendered Invoices shall be prepared in English and in US Dollars (US$)

Section F - Deliveries or Performance

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-AUG-2021 TO

31-JUL-2022

N/A HQ SOUTHCOM

CW4 TEFLON D. WINT

CBSI TAFT 9301 NW 33RD ST

DORAL FL 33172

305-437-3801 FOB: Destination

W91LMH

0002 POP 01-AUG-2021 TO

31-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

0003 POP 01-AUG-2021 TO

31-JUL-2022

N/A (SAME AS PREVIOUS LOCATION)

1001 POP 01-AUG-2022 TO

31-JUL-2023

N/A (SAME AS PREVIOUS LOCATION)

1002 POP 01-AUG-2022 TO

31-JUL-2023

N/A (SAME AS PREVIOUS LOCATION)

2001 POP 01-AUG-2023 TO

31-JUL-2024

N/A (SAME AS PREVIOUS LOCATION)

2002 POP 01-AUG-2023 TO

31-JUL-2024

N/A (SAME AS PREVIOUS LOCATION)

3001 POP 01-AUG-2024 TO

31-JUL-2025

N/A (SAME AS PREVIOUS LOCATION)

3002 POP 01-AUG-2024 TO

31-JUL-2025

N/A (SAME AS PREVIOUS LOCATION)

4001 POP 01-AUG-2025 TO

31-JUL-2026

N/A (SAME AS PREVIOUS LOCATION)

4002 POP 01-AUG-2025 TO

31-JUL-2026

N/A (SAME AS PREVIOUS LOCATION)

Section I - Contract Clauses

252.225-7987, CLAUSE DEVIATION

REQUIREMENTS FOR CONTRACTOR PERSONNEL PERFORMING IN USSOUTHCOM

AREA OF RESPONSIBILITY (CLASS DEVIATION 2014-O0016) (OCT 2014)

(a) Definitions.

“The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR),” as used in this clause, includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat Nicaragua, Panama, Paraguay, Peru, Saint Barthelemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Sint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

(b) General.

(1) Contract performance in support of U.S. Armed Forces outside the United States may require work in dangerous or austere conditions. Except as otherwise provide epts the risks associated with required contract performance in such operations.

(2) Unless immune from host-nation jurisdiction by virtue of an international agreement or international law, inappropriate use of force by contractor personnel can subject such personnel to United States or host-nation prosecution and civil liability.

(c) Support.

(1) U.S. citizen and third country national (TCN) contractor personnel must have a Synchronized Predeployment and Operational Tracker (SPOT)-generated letter of authorization signed by the contracting officer in order to travel to, from, or within the USSOUTHCOM AOR. The letter of authorization also will identify any additional authorizations, privileges, or Government support to which Contractor personnel are entitled under this contract.

(2) Unless specified elsewhere in this contract, the Contractor is responsible for all other support required for its personnel engaged in the USSOUTHCOM AOR under this contract.

(d) Pre-travel requirements.

The Contractor shall ensure that the following requirements are met prior to sending or using Contractor personnel in the USSOUTHCOM AOR. Specific requirements for each category may be specified in the statement of work or elsewhere in the contract.

(1) All required security and background checks are complete and acceptable.

(2) All Contractor personnel must be medically, dentally, and psychologically fit for performance of their contracted duties. All U.S. citizen and TCN Contractor personnel must meet the medical screening requirements established by the USSOUTHCOM Commander in the Medical Suitability Screening Regulation, SC Regulation 40-501, as well as the requirements identified in FORCE HEALTH PROTECTION (FHP) GUIDANCE FOR DEPLOYMENT in the USSOUTHCOM AOR or their successors and follow immunization and health protection guidelines outlined therein. All immunizations must be obtained prior to traveling to the USSOUTHCOM AOR. U.S. citizen contractor personnel and TCN Contractor personnel traveling from a country outside of the USSOUTHCOM AOR must travel into the USSOUTHCOM AOR with a current copy of the Public Health Service Form 791, “International Certificate of Vaccination.” In addition, U.S. citizen contractor personnel and TCN contractor personnel traveling to the USSOUTHCOM AOR are required to be beneficiaries of a medical evacuation plan and service through an insurance plan provided by their employer or paid for individually.

(3) The Contractor shall collect a DNA record for all U.S. citizen Contractor personnel traveling to the USSOUTHCOM AOR and shall have arrangements for storage of the DNA reference specimen through a private facility or arrange for the storage of the specimen by contacting the Armed Forces Repository of Specimen Samplesfor the Identification of Remains (AFRSSIR) at http://www.afmes.mil/index.cfm?pageid=afdil.afrssir.overview or phone: (302) 346-8800. In addition, U.S. citizen contractor personnel shall comply with the requirements of DoDI 3020.41, Enclosure 3, paragraph 8.b., or its successor.

(4) U.S. citizen contractor personnel and TCN Contractor personnel traveling to the USSOUTHCOM AOR must follow the requirements identified in the Electronic Foreign Clearance Guide available at https://www.fcg.pentagon.mil/fcg.cfm and must have all necessary passports, visas, and other documents required to enter, exit or work in the USSOUTHCOM AOR; and must also have the appropriate DoD identity credential(s).

Contractor personnel shall return all U.S. Governmentissued identification, to include the Common Access Card, to appropriate U.S. Government authorities within 5 days of the end of their travel or contractual duties.

(5) Special area, country, and theater clearance is obtained for U.S. citizen contractor personnel and TCN Contractor personnel traveling in the USOUTHCOM AOR. Clearance requirements are in DoD Directive 4500.54E, DoD Foreign Clearance Program (FCP). For this purpose, U.S. citizen and TCN Contractor personnel are considered non- DoD Contractor personnel traveling under DoD sponsorship.

(6) All U.S. citizen contractor personnel and TCN Contractor personnel must receive personal security training. At a minimum, the training shall—

(i) Cover safety and security issues facing employees within the USSOUTHCOM AOR;

(ii) Identify safety and security contingency planning activities; and

(iii) Identify ways to utilize safety and security personnel and other resources appropriately.

(7) All U.S. citizen DOD sponsored contractors must comply with current force protection, personnel recovery and theater entry requirements as posted in DODI 3020.41 Operational Contract Support, DODI 3002.03 DOD Personnel Recovery – Reintegration of Recovered Personnel, the DOD Foreign Clearance Guide at https://www.fcg.pentagon.mil/ and current USSOUTHCOM guidance prior to travel to any country in the USSOUTHCOM AOR. All U.S. citizen Contractor personnel must complete the following:

(i) Anti-Terrorism (AT) Level 1 Training course available at https://Jkodirect.jten.mil (Login and Search for the course on the Course Catalog tab via the number or key word, enroll, and Launch). AT training must be completed within 12 months (1 year) prior to entry into the USSOUTHCOM AOR.

(ii) IAW the DOD Foreign Clearance Guide and USSOUTHCOM theater entry requirements, DOD sponsored contractors entering the theater on official business will have a DD Form 1833 Isolated Personnel Report (ISOPREP) on file in Personnel Recovery Mission Software (PRMS). The ISOPREP will be reviewed within 6 months prior to theater entry and every 6 months while in the AOR.

(iii) IAW USSOUTHCOM theater entry requirements, all DOD sponsored contractors must complete the computer based SERE 100.1 Code of Conduct training course prior to theater entry. Training is available online http://jko.jten.mil (Log into your account, go to the Course Catalog and search for SERE 100.1, enroll, and Launch) or through disk based software. Training is good for 3 years.

(iv) IAW the DOD Foreign Clearance Guide and USSOUTHCOM theater entry requirements, all DOD sponsored contractors traveling to designated high risk areas should receive a High Risk of Isolation (HRI) Briefing. The HRI Briefing is required for all DOD personnel conducting operations in, over, or around uncertain or hostile areas increasing their risk of becoming missing, isolated, detained, or captured.

(v) For more information or specific questions regarding completion of these requirements please contact the designated contracting officer’s representative (COR). The COR will contact the appropriate DOD agency or service component for additional guidance.

(e) Personnel data.

(1) The Contractor shall use the Synchronized Predeployment and Operational Tracker (SPOT) web-based system at https://spot.dmdc.mil,to enter and maintain the data for the following Contractor personnel:

(i) All U.S. citizen contractor personnel and TCN contractor personnel who travel to the USSOUTHCOM AOR for periods of performance anticipated to exceed 30 consecutive days.

(ii) TCN, host nation (HN), or local national (LN) personnel who reside with or work in the immediate vicinity of U.S. Armed Forces and/or DOD Civilian personnel for periods of performance anticipated to exceed 30 consecutive days.

(iii) Private security contractors and contingency contractor personnel authorized to carry weapons regardless of proximity to U.S. Armed Forces or the length of the period of performance of their contract.

(iv) Contractor personnel with a place of performance within the continental United States, including the USSOUTHCOM Headquarters and Joint Interagency Task Force-South (JIATF-S) Headquarters, that may–within the terms of their contracts–deploy to the USSOUTHCOM AOR for periods anticipated to exceed 30 consecutive days.

(2) The Contractor shall enter into the SPOT web-based system the required information on Contractor personnel prior to travel to the USSOUTHCOM AOR and shall continue to use the SPOT web-based system to maintain accurate, up-to-date information throughout the period of travel for all Contractor personnel. Changes to the status of individual Contractor personnel relating to their in-theater arrival date and their duty location, to include closing out the trip with their proper status (e.g., mission complete, killed, wounded), shall be annotated within the SPOT database in accordance with the timelines established in the SPOT business rules.

(End of clause)

(End of Summary of Changes)

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions JUN 2020 52.203-3 Gratuities APR 1984 52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.212-4 Contract Terms and Conditions--Commercial Items OCT 2018 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.204-7000 Disclosure Of Information OCT 2016 252.223-7004 Drug Free Work Force SEP 1988 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.243-7001 Pricing Of Contract Modifications DEC 1991 252.243-7002 Requests for Equitable Adjustment DEC 2012

CLAUSES INCORPORATED BY FULL TEXT

52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)

The Offeror shall not complete the representation at paragraph (d)(1) of this provision if the Offeror has represented that it "does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument" in paragraph (c)(1) in the provision at 52.204-26, Covered Telecommunications Equipment or Services-- Representation, or in paragraph (v)(2)(i) of the provision at 52.212-3, Offeror Representations and Certifications- Commercial Items. The Offeror shall not complete the representation in paragraph (d)(2) of this provision if the Offeror has represented that it "does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services" in paragraph (c)(2) of the provision at 52.204-26, or in paragraph (v)(2)(ii) of the provision at 52.212-3.

(a) Definitions. As used in this provision-

Backhaul, covered telecommunications equipment or services, critical technology, interconnection arrangements, reasonable inquiry, roaming, and substantial or essential component have the meanings provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract or extending or renewing a contract with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract. Nothing in the prohibition shall be construed to--

(i) Prohibit the head of an executive agency from procuring with an entity to provide a service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(ii) Cover telecommunications equipment that cannot route or redirect user data traffic or cannot permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(c) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for "covered telecommunications equipment or services."

(d) Representations. The Offeror represents that--

(1) It [] will, [] will not provide covered telecommunications equipment or services to the Government in the performance of any contract, subcontract or other contractual instrument resulting from this solicitation. The Offeror shall provide the additional disclosure information required at paragraph (e)(1) of this section if the Offeror responds "will" in paragraph (d)(1) of this section; and

(2) After conducting a reasonable inquiry, for purposes of this representation, the Offeror represents that--

It [] does, [] does not use covered telecommunications equipment or services, or use any equipment, system, or service that uses covered telecommunications equipment or services. The Offeror shall provide the additional disclosure information required at paragraph (e)(2) of this section if the Offeror responds "does" in paragraph (d)(2) of this section.

(e) Disclosures.

(1) Disclosure for the representation in paragraph (d)(1) of this provision. If the Offeror has responded "will" in the representation in paragraph (d)(1) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the original equipment manufacturer (OEM) or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the Product Service Code (PSC) of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(1) of this provision.

(2) Disclosure for the representation in paragraph (d)(2) of this provision. If the Offeror has responded "does" in the representation in paragraph (d)(2) of this provision, the Offeror shall provide the following information as part of the offer:

(i) For covered equipment--

(A) The entity that produced the covered telecommunications equipment (include entity name, unique entity identifier, CAGE code, and whether the entity was the OEM or a distributor, if known);

(B) A description of all covered telecommunications equipment offered (include brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); and

(C) Explanation of the proposed use of covered telecommunications equipment and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(ii) For covered services--

(A) If the service is related to item maintenance: A description of all covered telecommunications services offered (include on the item being maintained: Brand; model number, such as OEM number, manufacturer part number, or wholesaler number; and item description, as applicable); or

(B) If not associated with maintenance, the PSC of the service being provided; and explanation of the proposed use of covered telecommunications services and any factors relevant to determining if such use would be permissible under the prohibition in paragraph (b)(2) of this provision.

(End of provision)

52.204-25 PROHIBITION ON CONTRACTING FOR CERTAIN TELECOMMUNICATIONS AND VIDEO

SURVEILLANCE SERVICES OR EQUIPMENT (AUG 2020)

(a) Definitions. As used in this clause--

Backhaul means intermediate links between the core network, or backbone network, and the small subnetworks at the edge of the network (e.g., connecting cell phones/towers to the core telephone network). Backhaul can be wireless (e.g., microwave) or wired (e.g., fiber optic, coaxial cable, Ethernet).

Covered foreign country means The People's Republic of China.

Covered telecommunications equipment or services means--

(1) Telecommunications equipment produced by Huawei Technologies Company or ZTE Corporation (or any subsidiary or affiliate of such entities);

(2) For the purpose of public safety, security of Government facilities, physical security surveillance of critical infrastructure, and other national security purposes, video surveillance and telecommunications equipment produced by Hytera Communications Corporation, Hangzhou Hikvision Digital Technology Company, or Dahua Technology Company (or any subsidiary or affiliate of such entities);

(3) Telecommunications or video surveillance services provided by such entities or using such equipment; or

(4) Telecommunications or video surveillance equipment or services produced or provided by an entity that the Secretary of Defense, in consultation with the Director of National Intelligence or the Director of the Federal Bureau of Investigation, reasonably believes to be an entity owned or controlled by, or otherwise connected to, the government of a covered foreign country.

Critical technology means--

(1) Defense articles or defense services included on the United States Munitions List set forth in the International Traffic in Arms Regulations under subchapter M of chapter I of title 22, Code of Federal Regulations;

(2) Items included on the Commerce Control List set forth in Supplement No. 1 to part 774 of the Export Administration Regulations under subchapter C of chapter VII of title 15, Code of Federal Regulations, and controlled--

(i) Pursuant to multilateral regimes, including for reasons relating to national security, chemical and biological weapons proliferation, nuclear nonproliferation, or missile technology; or

(ii) For reasons relating to regional stability or surreptitious listening;

(3) Specially designed and prepared nuclear equipment, parts and components, materials, software, and technology covered by part 810 of title 10, Code of Federal Regulations (relating to assistance to foreign atomic energy activities);

(4) Nuclear facilities, equipment, and material covered by part 110 of title 10, Code of Federal Regulations (relating to export and import of nuclear equipment and material);

(5) Select agents and toxins covered by part 331 of title 7, Code of Federal Regulations, part 121 of title 9 of such Code, or part 73 of title 42 of such Code; or

(6) Emerging and foundational technologies controlled pursuant to section 1758 of the Export Control Reform Act of 2018 (50 U.S.C. 4817).

Interconnection arrangements means arrangements governing the physical connection of two or more networks to allow the use of another's network to hand off traffic where it is ultimately delivered (e.g., connection of a customer of telephone provider A to a customer of telephone company B) or sharing data and other information resources.

Reasonable inquiry means an inquiry designed to uncover any information in the entity's possession about the identity of the producer or provider of covered telecommunications equipment or services used by the entity that excludes the need to include an internal or third-party audit.

Roaming means cellular communications services (e.g., voice, video, data) received from a visited network when unable to connect to the facilities of the home network either because signal coverage is too weak or because traffic is too high.

Substantial or essential component means any component necessary for the proper function or performance of a piece of equipment, system, or service.

(b) Prohibition.

(1) Section 889(a)(1)(A) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2019, from procuring or obtaining, or extending or renewing a contract to procure or obtain, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. The Contractor is prohibited from providing to the Government any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104.

(2) Section 889(a)(1)(B) of the John S. McCain National Defense Authorization Act for Fiscal Year 2019 (Pub. L.

115-232) prohibits the head of an executive agency on or after August 13, 2020, from entering into a contract, or extending or renewing a contract, with an entity that uses any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, unless an exception at paragraph (c) of this clause applies or the covered telecommunication equipment or services are covered by a waiver described in FAR 4.2104. This prohibition applies to the use of covered telecommunications equipment or services, regardless of whether that use is in performance of work under a Federal contract.

(c) Exceptions. This clause does not prohibit contractors from providing--

(1) A service that connects to the facilities of a third-party, such as backhaul, roaming, or interconnection arrangements; or

(2) Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or packets that such equipment transmits or otherwise handles.

(d) Reporting requirement.

(1) In the event the Contractor identifies covered telecommunications equipment or services used as a substantial or essential component of any system, or as critical technology as part of any system, during contract performance, or the Contractor is notified of such by a subcontractor at any tier or by any other source, the Contractor shall report the information in paragraph (d)(2) of this clause to the Contracting Officer, unless elsewhere in this contract are established procedures for reporting the information; in the case of the Department of Defense, the Contractor shall report to the website at https://dibnet.dod.mil. For indefinite delivery contracts, the Contractor shall report to the Contracting Officer for the indefinite delivery contract and the Contracting Officer(s) for any affected order or, in the case of the Department of Defense, identify both the indefinite delivery contract and any affected orders in the report provided at https://dibnet.dod.mil.

(2) The Contractor shall report the following information pursuant to paragraph (d)(1) of this clause:

(i) Within one business day from the date of such identification or notification: The contract number; the order number(s), if applicable; supplier name; supplier unique entity identifier (if known); supplier Commercial and Government Entity (CAGE) code (if known); brand; model number (original equipment manufacturer number, manufacturer part number, or wholesaler number); item description; and any readily available information about mitigation actions undertaken or recommended.

(ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: Any further available information about mitigation actions undertaken or recommended. In addition, the Contractor shall describe the efforts it undertook to prevent use or submission of covered telecommunications equipment or services, and any additional efforts that will be incorporated to prevent future use or submission of covered telecommunications equipment or services.

(e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (e) and excluding paragraph (b)(2), in all subcontracts and other contractual instruments, including subcontracts for the acquisition of commercial items.

52.204-26 COVERED TELECOMMUNICATIONS EQUIPMENT OR SERVICES--REPRESENTATION (OCT

2020)

(a) Definitions. As used in this provision, “covered telecommunications equipment or services” and "reasonable inquiry" have the meaning provided in the clause 52.204-25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment.

(b) Procedures. The Offeror shall review the list of excluded parties in the System for Award Management (SAM) (https://www.sam.gov) for entities excluded from receiving federal awards for “covered telecommunications equipment or services”.

(c) Representations.

(1) The Offeror represents that it [ ___ ] does, [ ___ ] does not provide covered telecommunications equipment or services as a part of its offered products or services to the Government in the performance of any contract, subcontract, or other contractual instrument.

(2) After conducting a reasonable inquiry for purposes of this representation, the offeror represents that it [ ___ ] does, [ ___ ] does not use covered telecommunications equipment or services, or any equipment, system, or service that uses covered telecommunications equipment or services.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

1. Price

2. Acceptability

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced.

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