Past_Performance_Questionnaire_Guidance.pdf

Past Performance Reference Package

Behavioral Health Support Services W912L8-19-R-0007

PACKAGE INFORMATION AND FORMS

Instructions to Offeror for sending Performance Assessment Questionnaire: Prepare and send a reference questionnaire package to a maximum of 3 of your current or former clients discussed in your past performance proposal. For Government contracts, send to the Contracting Officer or Contract Administrator. For commercial references, send to personnel with duties similar to those for Government contracts. It is your responsibility to follow-up and to encourage your references to send in their questionnaire. If you have multiple references at one location (Base, etc.), send one cover letter and one questionnaire and list the contracts/orders you are asking references for. Each client should not be sent more than one reference package and may combine answers for more than one contract, if applicable. Your questionnaire package should contain the following.

Cover Letter (See SAMPLENext Page) Respondent Info Rating Sheets -Offeror should put name in spaces indicated and ensure it is on every page for identification purposes Suggested - Pre-addressed stamped envelope to return to Contracting Officer.

OFFEROR SHOULD DELETE THE INSTRUCTION PAGE ABOVE BEFORE SENDING

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SAMPLE TRANSMITTAL LETTERJ

NATIONAL GUARD BUREAU

UNITED STATES PROPERTY AND FISCAL OFFICE

WEST VIRGINIA NATIONAL GUARD

50 ARMORY ROAD

BUCKHANNON, WEST VIRGINIA 26201-2052

June 20, 2019

SUBJECT: Offeror Past Performance Assessment in Support of Request for Proposal

(RFP) W912L8-19-R-0007

Dear Sir/Ma'am, The Contracting Office at the United States Property and Fiscal Office for West Virginia is currently conducting a competitive source selection to evaluate offerors on the subject RFP. As part of this evaluation, we have requested that the offerors provide information about their past performance on same or similar federal, state, or local government or commercial contracts as compared to the North American Industry Classification System [NAICS] 621330. You have been identified as the point of contact cited on the enclosure.

Your assessment of their performance is extremely valuable to our evaluation.

Please complete the enclosure and return to the USPFO for West Virginia, Contracting Division, 50 Armory Road, Buckhannon,WV 26201, no later than 15 days after receipt of request or July 19, 2019 by 3:00 P.M., whichever occurs first. Submit your completed questionnaire to erica.d.oldaker.civ@mail.mil

Your cooperation is greatly appreciated. Questions may be directed to the undersigned at Erica Oldaker (304) 473-5265 or via email at erica.d.oldaker.civ@mail.mil.

Performance Assessment Questionnaire

Please provide your candid responses. The information that you provide will be used in the awarding of federal contracts. Therefore, it is important that your information be as factual, accurate and complete as possible to preclude the need for follow-up by the evaluators. If you do not have knowledge of or experience with the company in question, please forward this Questionnaire to the person who does (and/or) notify the Contracting Officer. Please return the completed Questionnaire to the Contracting Officer identified in the cover letter within the stated timeframe.

Rating Definitions:

Substantial Confidence: Performance meets contractual requirements and exceeds many requirements that benefit the end user. Work was accomplished with few, if any, minor problems for which corrective actions taken by the contractor were highly effective. The offeror has been highly successfully in performing the required effort.

Satisfactory Confidence: Performance meets contractual requirements and exceeds some requirements that benefit the end user. Work was accomplished with some minor problems for which corrective actions taken by the contractor were effective. The offeror has successfully performed the required effort.

Limited Confidence: Performance does not meet some contractual requirements.

Serious problems with contractor performance were experienced for which the contractor has either not yet identified corrective actions or the corrective actions taken appear only marginally effective. The offeror has had little success performing the required effort.

No Confidence: Performance does not meet most contractual requirements. Serious problems with contractor performance were experienced for which the corrective actions were ineffective. The offeror has not successfully performed the required effort.

PART I. (To be completed by the Offeror)

I A. CONTRACT IDENTIFICATION

Contractor/Company Name/Division:

Address:

Program IdentificationlTitle:

Contract Number:

Contract Type:

Prime Contractor Name (if different from the contractor name cited above):

Contract Award Date:

Forecasted or Actual Contract Completion Date:

Nature of the Contractual Effort or Items Purchased:

Total Contract Value:

I B. IDENTIFICATION OF OFFEROR'S REPRESENTATIVE

Name:

Title:

Date:

Telephone Number:

Address:

E-mail Address:

PART II. EVALUATION (To be completed by Point of Contact - Respondent) *Note: rationale is required for each response.

A. Compliance of Products, Services, Documents, and Related Deliverables to Specification Requirements and Standards of Good Workmanship o Substantial Confidence o Satisfactory Confidence o Limited Confidence o No Confidence

Rationale: ---------------------------------------------------

B. Effectiveness of Project Management (to include use and control of subcontractors).

o Substantial Confidence o Satisfactory Confidence o Limited Confidence o No Confidence

Rationale: _

I C. Timeliness of Performance for Services and Product Deliverables.

o Substantial Confidence o Satisfactory Confidence o Limited Confidence o No Confidence

Rationale: _

D. Effectiveness in Forecasting and Controlling Estimated Costs (Use this Question on Cost Reimbursement T pe Contracts Only).

o Substantial Confidence o Satisfactory Confidence o Limited Confidence o No Confidence

Rationale: _

E. Commitment to Customer Satisfaction and Business-like Concern for its Customers' Interest o Substantial Confidence o Satisfactory Confidence o Limited Confidence o No Confidence

Rationale: _

IF. General Comments. Provide any other relevant performance information.

Comments: ---------------------------------------------------

I G. Other Information Sources. Please provide the following information:

Are you aware of other relevant past efforts by this company?

If yes, please provide the name and telephone number of a point of contact:

Point of Contact (Name): _ Telephone Number: _

I H. Respondent Identification. Please provide the following information:

Organization:

Name:

Title:

Date:

Telephone Number Address:

E-mail Address:

PART III. RETURNINFORMATION

Please return this completed Questionnaire to the Contracting Officer/Contract Specialist identified in the cover letter.

Thank you for your assistance.