Attachment_3_PWS_MEPS_GC.DOCX
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- MEPS Guidance Counselor Federal contract opportunity
- Solicitation number
- W912L8-18-R-0008
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Attachment 3 - PWS
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| Attachment_2_Past_Performance_Package_W912L8-18-R-0008.doc | DOC document |
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MANDATORY FORMAT FOR
PERFORMANCE WORK STATEMENT (PWS)
FOR
Military Entrance Processing Station Guidance Counselor Services
1.0 General:
1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Military Entrance Processing Station Guidance Counselor Services, as defined in this PWS
1.2 Background: The West Virginia Army National Guard Recruiting and Retention Battalion has historically utilized a Military Entrance Processing Station Guidance Counselor at the Pittsburgh Military Entrance Procession Station. The primary role of a Military Entrance Processing Station Guidance Counselor is to ensure that all qualified applicants for ARNG enlistment are enlisted into the ARNG and that non-prior service applicants obtain a valid training seat reservation. ARNG Military Entrance Processing Station Guidance Counselor completes the final phase of the enlistment process. This ensures that all qualified applicants for ARNG enlistment are enlisted into the ARNG and that non-prior service applicants obtain a valid training seat reservation. This is in good keeping with the mission of the Recruiting and Retention Battalion mission and equals streamlined processing at the Military Entrance Processing Station.
1.3 Period of Performance (PoP): The Period of Performance shall be one Base Year of 12 months and four 12-month option years.
1.4 General Information:
1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.
1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).
1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:
1.4.3.1 New Year’s Day: January 1st
1.4.3.2 Martin Luther King, Jr.’s Birthday
1.4.3.3 President’s Day
1.4.3.4 Memorial Day
1.4.3.5 Independence Day: July 4th
1.4.3.6 Labor Day
1.4.3.7 Columbus Day
1.4.3.8 Veteran’s Day: November 11th
1.4.3.9 Thanksgiving Day
1.4.3.10 Christmas Day
1.4.4 Place and Performance of Services: The contractor shall perform the services required under this contract at the government locations during one of the two (2) shifts worked by the GCs. The first shift is within the period of 5:30 AM – 1:30 PM and the second shift within the period of 8:00 AM – 4:00 PM, Monday thru Friday, and hours are flexible due to work schedule. Saturday processing occurs once a month as well as End of Month (EOM) processing, and may require extended processing days and longer performance hours, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be at 1000 Liberty Avenue, William S. Moorhead Federal Building, Suite 1917, Pittsburgh, PA 15222. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Telecommuting is not authorized.
1.4.4.1 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
1.4.4.2 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.
1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.
1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.2 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:
a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.
b. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).
c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.
d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.
e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.
1.4.5.3 Protection of Personally Identifiable Information (PII). The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.
1.4.5.4. CAC Requirements: The Common Access Card (CAC) is the Department of Defense (DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel must be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).
1.4.5.4.i. HSPD-12 Background Investigation Requirements: The contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and must have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the NGB Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.
1.4.5.4.ii. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."
The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.
The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that contractor employees maintain their AKO accounts.
It is recommend that a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.
CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:
The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.
The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request.
A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).
The Government will inform the contractor's applicant, via email, of one of the following:
a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).
b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.
c. Returned. Additional information or correction to the application required by the contractor employee.
*The contractor shall maintain records of all approved and rejected applications.
At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.
Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier.
The contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR.
1.4.5.5 AT Level 1 Awareness Training (AT): All contractor employees requiring access to Army Installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 AT is available at https://atlevel1.dtic.mil/at/.
1.4.5.6 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, contractor employees performing services supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.
1.4.5.7 Information Awareness: All contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) (https://atc.us.army.mil/iastar/index.php) prior to commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).
1.4.5.8 OPSEC Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.
1.4.5.9 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan and provide it to the COR or the Contracting Officer within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified in accordance with AR 530-1.
1.4.5.10 Classified Information. The contractor shall comply with FAR Clause 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes. This contract requires a Secret Clearance.
1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
1.4.6.1 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).
1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.
1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.
1.4.7 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.8 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.
1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.
1.4.11 Contractor Travel
The contractor will be required to travel one time per year to the MEPS GC Conference. The locations for this conference vary from year to year. The contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and authorization by the KO prior to travel arrangements being made.
1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
2.0 Definitions and Acronyms:
2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.
2.2 ACRONYMS:
AEI
AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
3.1 Property: The Government will provide office space for contract MEPSGC personnel. The property includes a desk, chair, computer, expendable supplies, computer hardware and software (and support), internet/intranet/Local Area Network (LAN) (and support), telephone and fax, copy machine and printer, mail service and postage. All government furnished supplies and services shall be for official use only.
3.2 Inventory. Prior to commencement of services, annually, upon change of the property custodian/hand receipt holder, and prior to termination of this contract, the Contractor in conjunction with the Government will conduct a joint inventory of all GFE/GFP and will receipt for all property, identify excess or obsolete items, and record items of property missing or not in working order and will certify their agreement of working order and defectiveness in accordance with Army Regulation 735-5.
3.3 The Contractor shall be liable for any missing GFE/GFP for the fair market value of the GFE/GFP after considering expected reasonable depreciation. The Contractor will not receive the last contract payment until the re-inventory is completed to satisfaction of the Government. Similarly, should the Contractor be found liable for damages, exclusive of normal wear and tear, during the life of the contract, restitution to the Government may take the form of adjustment of the next billing submitted to the Government. The Government reserves the right to modify, update, substitute, move or replace any Government property during the contract term.
3.4 Contractor Furnished Equipment and Property. The Contractor will provide and pay for any supplies and services including postage required by contract management.
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
4.2 Secret Facility Clearance: The contractor shall possess or be eligible to receive and maintain a SECRET facility clearance from the Defense Security Services. The contractor’s employees performing work in support of this contract shall have been granted a SECRET security clearance from the Defense Industry Security Clearance Office.
5.0 Requirements: The contractor shall:
5.1 ARNG Military Entrance Processing Station Guidance Counselor (MEPS GCs) complete the final phase of the enlistment process.
5.1.1 Their primary role is to ensure that all qualified applicants for ARNG enlistment are enlisted into the ARNG and that non-prior service applicants obtain a valid training seat reservation. Guidance Counselors are responsible for the following:
5.1.2 Process electronic MEPS projections received in Guidance Counselor Redesign (GCR) from RRNCOs. Scan documents missing from the Soldier's packet for storage in ECM and MIRS.
5.1.3 Submit projections from Guidance Counselor Redesign to MIRS for submission of the Applicant Processing List (APL).
5.1.4 Provide liaison support between the ARNG and the local MEPS on any issues that surface concerning ARNG applicants.
5.1.5 Provide quality control checks on applicant accession packets submitted by the RRNCO using ARISS/GCRC.
5.1.6 Ensure that all information in the Electronic Personnel Security Questionnaire (EPSQ) is correct prior to submission. All accessions will have a National Agency Checklist, Local Agency Check, and credit check (NACLC). Will check JPAS report and ensure that ALL users are corrected and submitted. Confirm all corrections 48 hours later. No Soldier will ship to training without an approved clearance.
5.1.7 Perform Security Officer verification/certification function in the processing of EPSQ.
5.1.8 Verify that all ARNG applicants meet the eligibility requirements for enlistment in the ARNG and MOS chosen.
5.1.9 Re-sell an applicant when necessary and secure the enlistment by performing a sales presentation and overcoming any applicant indifference, misunderstandings or objections that may arise.
5.1.10 Maintain all OSUT and Phase I shipper packets until ship date.
5.1.11 Perform the pre-ship interview with all shippers, ensuring that all information in the original enlistment packet is still correct and make changes prior to shipping as necessary.
5.1.12 Coordinate with State Headquarters on the receipt of Phase II Shipper packets, ensuring that all required information is included prior to ship date.
5.1.13 Request/coordinate the issuance of Phase II (AIT) orders through the MEPS Operations Section when needed.
5.1.14 Manage and report all changes to ship dates for ARNG Soldiers.
5.1.15 Confirm daily, all IET ship transactions and IET reservations in Electronic Record Management (ERM) and REQUEST.
5.1.16 Counsel disqualified applicants.
5.1.17 Provide RRC leadership with information and updates regarding changes to processing procedures, training seat availability and qualification standards.
5.1.18 Notify RRC of issues pertaining to qualification of applicants or recruits for adjudication at the RRC/MEPS Commander level.
5.1.18 Provide information for training the RRNCOs, RRNCOICs and RRSGMs in MEPS processing, packet preparation, EPSQ, and other issues pertaining to MEPS processing of applicants.
5.1.19 Conduct and/or coordinate MEPS Orientations for new members of the RRC.
5.1.20 Determine pre- and post-charges and provide data to the proper Government IMPAC card for payment of applicant meals and lodging.
5.1.21 Transfer training records back to owning unit via the ERM system, as the soldier's record is updated at the training base.
5.1.22 Make reservations for Navy, Air Force, and Coast Guard PS only to Basic Training.
5.1.23 High school graduates and GED reservations will have training reservations made to start training within 90 days of enlistment. CAT IV enlistments must ship within 90 days of enlistment.
5.1.24 Counsel split option soldiers that they may miss the fall semester or may have to coordinate late entry with the college. Phase 2 OSUT/AIT schedule will govern your return date, no MRD for Phase 2 soldiers
5.1.25 Assist the State Operation NCO on submitting medical waivers through GEMR when needed and forward approvals to NGB for control number and waiver code.
5.2.1 The following technical specifications are provided to help potential contractors better understand the task environment in which the services will be delivered. The following specifications are required to successfully deliver the required service and support task order objectives. The contractor is encouraged to exceed these minimum technical specifications to demonstrate its technical, operational, and administrative expertise in support of customer’s organizational and departmental objectives.
5.2.3 Ensures correct Entrance National Agency Check (ENTNAC) is submitted and screens Security Interview and Personnel Reliability Program packets as required. Advises each prospective enlistee that, after enlistment, fingerprints will be checked against Federal Bureau of Investigation (FBI) files and any concealed disqualification’s concerning a civil offense record will be discovered. Perform Security Officer verification/certification function in the processing of EPSQ for MOSs' that do, and do not require security clearances.
5.2.4 MEPSGC will deny enlistment to any applicant with incomplete or erroneous records. Guidance Counselor will produce an all Applicant Processing List (APL) on a daily basis. Ensuring applicant processing projections are approved, confirmed, complete/accurate, and adjust lodging accommodations as required. Frequently meets with the Testing, Operation and Medical sections at the MEPS over any issues/potential problems that may arise prior to applicant processing. Furnishes accurate records, statistical data and administrative reports, and conducts administrative duties as required. Process electronic MEPS projections received in Guidance Counselor Redesign (GCR) from RRNCOs. Scan documents missing from the Soldier's packet for storage in ECM and MIRS.
5.3.1 Reporting Requirements: The Contractor will submit electronic reports to the NGB-ASM on a monthly basis or as required by the Government. The reports will reflect each of the Recruit Ship Months of the fiscal year and roll-up at the end of the fiscal year. The monthly reports are due no later than 5 calendar days after the end of each month. The yearly roll-up (End of Year Report) will be submitted no later than 5 working days after completion of each FY. The reports are listed but not limited to the following:
5.3.2 Pre-hire background check
5.3.3 Erroneous Enlistment Report
5.3.4 Quality Control Report
5.3.5 Qualified Not Enlisted Report
5.3.6 Hotel No Show Report
5.4 Security Requirements:
5.4.1 Securing and safeguarding all government property, including documents that are provided for or created by the operations of the FAC.
5.4.2 The Government will provide a security background check prior to issuing an entry badge. The Contractor will provide the required information for the government to perform a local records check.
5.4.3 Possess valid Driver’s License.
5.4.4 Contractor Manpower Reporting Application (CMRA):
5.4.5 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the West Virginia Army National Guard Recruiting and Retention Battalion via a secure data collection site.
5.4.6 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at http://www.ecmra.mil.
6.0 Applicable Publications: Publications applicable to this PWS are listed below:
Publication (Chapter/Page)
| Date of Publication |
| Mandatory or Advisory |
| Website |
NGR 601-1
Para. 2-23
| 28 April 2006 |
| Mandatory |
| http://retention.minationalguard.com/wp-content/uploads/sites/21/2015/03/NGR-601-1-Chp-1-2-Only.pdf |
TECHNICAL EXHIBIT 1
Performance Requirements Summary
This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
| PWS Paragraph |
| Task |
| Performance Standard |
| Acceptable Quality Levels (AQL) |
| Surveillance Method / By Whom |
| 5.1.2 |
| Process electronic MEPS projections received in Guidance Counselor Redesign (GCR) from RRNCOs. Scan documents missing from the Soldier's packet for storage in ECM and MIRS. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.3 |
| Submit projections from Guidance Counselor Redesign to MIRS for submission of the Applicant Processing List (APL). |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.4 |
| Provide liaison support between the ARNG and the local MEPS on any issues that surface concerning ARNG applicants. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.5 |
| Provide quality control checks on applicant accession packets submitted by the RRNCO using ARISS/GCRC. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.6 |
| Ensure that all information in the Electronic Personnel Security Questionnaire (EPSQ) is correct prior to submission. All accessions will have a National Agency Checklist, Local Agency Check, and credit check (NACLC). Will check JPAS report and ensure that ALL users are corrected and submitted. Confirm all corrections 48 hours later. No Soldier will ship to training without an approved clearance. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.8 |
| Verify that all ARNG applicants meet the eligibility requirements for enlistment in the ARNG and MOS chosen. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.9 |
| Re-sell an applicant when necessary and secure the enlistment by performing a sales presentation and overcoming any applicant indifference, misunderstandings or objections that may arise. |
| The contractor shall perform task daily as a critical function of MEPS GC duties with no administrative or clerical errors. Task is completed accurately and timely with specific attention payed to effective processing of initial entry soldiers utilizing the appropriate systems and procedures associated with the task. |
| Failure is defined as administrative, clerical, or systems errors that would cause significant issues, delays or complete failure in initial entry soldier processing. It is unacceptable for the MEPS GC at any time to disrupt or delay soldier processing due to lack of due diligence, negligence, or lack of familiarity with the necessary automated systems. |
| Contractor will be monitored by field recruiters, AVUS Manager, and Production Sergeant Major on a weekly basis in the routine performance of their duties. The Production Sergeant Major will report MEPS GC mission progress and projections on a weekly bases to the COR and Battalion Commander. The COR will review weekly reports. |
| 5.1.10 |
| Maintain all OSUT and Phase I shipper packets until ship date. |
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