W912DR16T0004_RLP_SOLICITATION_WITH_ATTACHMENTS.pdf

SEE ADDENDUM

(No Collect Calls)

W912DR-16-T-0004 10-Dec-2015

b. TELEPHONE NUMBER

410-962-5129

8. OFFER DUE DATE/LOCAL TIME

02:00 PM 07 Jan 2016

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912DR9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CARRIE MILLS

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX WOMEN-OWNED SMALL

BUSINESS (WOSB)

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

US ARMY CORPS OF ENGINEERS BALTIMORE DIS

10 SOUTH HOWARD STREET

ROOM 7000

BALTIMORE MD 21201-2536

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: 443-853-2061 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

ECONOMICALLY DISADVANTAGED

WOMEN-OWNED SMALL BUSINESS

(EDWOSB)

SIZE STANDARD:

18.0M

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

W912DR-16-T-0004

Section SF 1449 - CONTINUATION SHEET

INSTRUCTIONS TO CONTRACTORS

The U.S. Army Corps of Engineers – Baltimore District has a requirement for janitorial services in support of the Raystown Lake Project located near Hesston, PA.

Contractor shall submit their quotes to the U.S. Army Corps of Engineers, Attn: Carrie Mills, 10 South Howard Street, Suite 7000, Baltimore, MD 21201, no later than the time and date specified on Standard Form 1449, Block 8.

Quotes can also be submitted electronically to Carrie Mills at carrie.mills@usace.army.mil.

Quotes received after the required time and date deadline will not be evaluated.

QUESTIONS

Inquiries to end users or any personnel regarding this project are not permitted. Please direct any inquiries regarding this project to the Contract Specialist, Carrie Mills carrie.mills@usace.army.mil no later than 48 hours after the site visit. This will allow responses to be posted on FBO prior to the solicitation closing date. Questions will not be accepted after the cutoff date.

SUBMISSION REQUIREMENTS

Quotes shall contain the following:

1. A cover letter on Contractor’s letterhead, summarizing the pricing total and outlining the terms and conditions of the quote, signed by the representative managing the project. Include the Cage Code, Duns # and Tax ID.

2. Each Contractor is required to submit a quote consisting of two (2) separate volumes. The Volumes are I – Technical (including Past Performance); and II - Price. If the contractor’s quote is submitted in hard copy, the quote must be accompanied by 2 digital copies (CD’s) of each volume. NOTE: Files shall not contain classified data or hyperlinks.

3. Contractor must organize their quote as described and outlined below. The contractor’s name, RFQ number, and date must be affixed to the outside of each volume. Each volume must have a table of contents and the contents must be separated by tabs, in accordance with the table of contents. The volumes must be in an 8½” x 11” format. Pages may be single-sided or double-sided (double-sided pages count as two pages). Pages in each volume must be numbered sequentially. Printing should be single spaced. Each paragraph shall be separated by at least one blank line. A standard, 12-point minimum font size with one inch margin on all sides applies. Arial or New Times Roman fonts are required. Tables and illustrations may use a reduced font size no less than 8-point and may be landscaped. A quote will consist of all information and material submitted in writing for evaluation in response to this RFQ. The submission of false or misleading information will be grounds for disqualification of the quote. Information requested that is missing may be ground of disqualification.

4. The following volumes must be separated, contain the following information, and not exceed the page limits specified below:

Volume I–Technical (including Past Performance and Certifications/Representations file): The total number of pages must not exceed 25 pages. The 25 page limit includes technical proposal, as well as the past performance information, except for the actual past performance questionnaires provided directly by the references (see Past Performance Information below). This volume shall be free of any cost/price information.

mailto:carrie.mills@usace.army.mil.

mailto:carrie.mills@usace.army.mil

Volume 2- Price: The cost/price quote shall be submitted with a narrative cover sheet. The Price Schedule shall be completed in full and all calculations should be accurate. The Price Schedule shall be complete, with all line items priced, to be considered for award. Quotes providing partial pricing may be considered non-responsive. There is no page limit for Volume 2. If you are submitting a hard copy of your quote, you must also submit Volume 2 electronically as an excel spreadsheet to Carrie.Mills@usace.army.mil.

5. Contractors are cautioned that “parroting” of the Technical requirements of the PWS with a statement of intent to perform does not reflect an understanding of the requirement or capability to perform.

Contractors are responsible for including sufficient details to permit a complete and accurate evaluation of each quote. Proprietary information shall be clearly marked.

6. Specific Technical/Past Performance Submission Requirements:

Factor 1 – Technical The contractor shall provide sufficient detail to support the proposed allocated hours and materials, and that they are realistic in successfully meeting the requirement. The contractor shall describe their methods and approach for fulfilling the PWS requirements in sufficient detail to communicate the feasibility of the approach as described below.

Feasibility of Approach - The contractor shall provide enough detail that the government can determine whether the contractor's methods and approach to meeting the PWS requirements provide a high level of confidence of successful completion.

Factor 2- Past Performance

Past performance information is required for this solicitation. Past performance information refers to the Contractor’s recent and relevant projects, as well as to the quality of the experience from the Customer’s perspective. In this solicitation, “recent” is considered to be within the past three (3) years, and “relevant” is considered to be “of similar size, scope and complexity” to the current requirement.

The Contractor shall:

1. Complete the table below for three (3) recent and relevant projects. In the last row of the table, provide contact information (name, organization, phone number and email address) for a Customer who is able to provide a reference for the specific project identified.

2. Provide a narrative, for each project listed in the table, which describes the project and outlines the relevancy of the project to the current Performance Work Statement (PWS). All similarities to the current PWS shall be highlighted in yellow in the narrative.

3. Send the Past Performance Questionnaire (PPQ), provided as part of this solicitation, to each of the references identified and request that the reference complete the PPQ by the deadline stated in Box 8 of the solicitation. The completed PPQ’s must be returned by Customer directly to Carrie Mills, Contract Specialist, e-mail at carrie.mills@usace.army.mil. The Government will not release completed questionnaires to the contractor at any time, in order for the Government to solicit candid, unbiased responses and comments.

4. Contractors without recent or relevant past performance information should clearly state this in the quote and refer to the “Evaluation” section for additional information. If information about completed projects is not available, the Contractor may provide information about current, ongoing projects. These projects should be clearly marked as current or ongoing projects in the submission.

mailto:Carrie.Mills@usace.army.mil

Project #1 Project #2 Project #3

Contract Number

Project Location Contract Amount Contract Type (e.g., firm fixed price, cost)

Who was the Prime Contractor?

Recency: Was the period of performance within the last 3 years? (Y/N)

Did this project involve a subcontractor agreement?

(Y/N)

Did this project involve a teaming arrangement?

(Y/N)

Customer/Reference Contact Information

- Name

- Organization

- Phone number

- Email address

See Past Performance Questionnaire for additional instructions.

SITE VISIT INFORMATION

A site visit will be held at 10:00am on Tuesday, December 15th, 2015. The starting location is Raystown Lake Visitor Center Multi-Purpose Room, located in Seven Points (6993 Seven Points Road, Hesston PA 16652). Quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

PRICE SCHEDULE

SECTION B

JANITORIAL SERVICE PRICES

Item Description Qty. U/I Unit Price Amount

0001 Base Year (2016)

0001AA Regular janitorial service 67 EA ________.___ ________.___ Inclusive of all offices

0001AB Regular janitorial service 132 EA ________.___ ________.___ Inclusive of the Visitor Center public restroom

0001AC Regular janitorial service 100 EA ________.___ ________.___ Inclusive of the Upper Level Visitor Center

0001AD Regular janitorial service 26 EA ________.___ ________.___ Inclusive of the Lower Level Visitor Center

0001AE Regular janitorial service 2956 EA ________.___ ________.___ Inclusive of all Seven Points Areas, and the Dam

0001AF Regular janitorial service 1550 EA ________.___ ________.___ Inclusive of all Outside Areas, excluding the Dam

0001AG Special janitorial service 237 EA ________.___ ________.___ Inclusive of VC Restroom, waterborne facilities and outside areas

0001AH Picnic Shelter service 189 EA ________.___ ________.___ Inclusive of all Picnic Shelters

0001AI Floor Care service 1 EA ________.___ ________.___ Inclusive of all Office Areas and Lower Level Visitor Center

0001AJ High Clean Service 1 EA ________.___ ________.___

Totals 5259

1001 Option Year 1 (2017)

1001AA Regular janitorial service 67 EA ________.___ ________.___

Inclusive of all offices -

1001AB Regular janitorial service 132 EA ________.___ ________.___

1001AC Regular janitorial service 100 EA ________.___ ________.___

1001AD Regular janitorial service 26 EA ________.___ ________.___

1001AE Regular janitorial service 2956 EA ________.___ ________.___

1001AF Regular janitorial service 1550 EA ________.___ ________.___

1001AG Special janitorial service 237 EA ________.___ ________.___

1001AH Picnic Shelter service 189 EA ________.___ ________.___

1001AI Floor Care service 1 EA ________.___ ________.___

1001AJ High Clean Service 1 EA ________.___ ________.___

2001 Option Year 2 (2018) Base Level Service 2001AA Regular janitorial service 67 EA ________.___ ________.___

2001AB Regular janitorial service 132 EA ________.___ ________.___

2001AC Regular janitorial service 100 EA ________.___ ________.___

2001AD Regular janitorial service 26 EA ________.___ ________.___

2001AE Regular janitorial service 2956 EA ________.___ ________.___

2001AF Regular janitorial service 1550 EA ________.___ ________.___

2001AG Special janitorial service 237 EA ________.___ ________.___

2001AH Picnic Shelter service 189 EA ________.___ ________.___

2001AI Floor Care service 1 EA ________.___ ________.___

2001AJ High Clean Service 1 EA ________.___ ________.___

3001 Option Year 3 (2019)

3001AA Regular janitorial service 67 EA ________.___ ________.___

3001AB Regular janitorial service 132 EA ________.___ ________.___

3001AC Regular janitorial service 100 EA ________.___ ________.___

3001AD Regular janitorial service 26 EA ________.___ ________.___

3001AE Regular janitorial service 2956 EA ________.___ ________.___

3001AF Regular janitorial service 1550 EA ________.___ ________.___

3001AG Special janitorial service 237 EA ________.___ ________.___

3001AH Picnic Shelter service 189 EA ________.___ ________.___

3001AI Floor Care service 1 EA ________.___ ________.___

3001AJ High Clean Service 1 EA ________.___ ________.___

4001 Option Year 4 (2020)

4001AA Regular janitorial service 67 EA ________.___ ________.___

4001AB Regular janitorial service 132 EA ________.___ ________.___

4001AC Regular janitorial service 100 EA ________.___ ________.___

4001AD Regular janitorial service 26 EA ________.___ ________.___

4001AE Regular janitorial service 2956 EA ________.___ ________.___

4001AF Regular janitorial service 1550 EA ________.___ ________.___

4001AG Special janitorial service 237 EA ________.___ ________.___

4001AH Picnic Shelter service 189 EA ________.___ ________.___

4001AI Floor Care service 1 EA ________.___ ________.___

4001AJ High Clean Service 1 EA ________.___ ________.___

Totals 5259 *Contractor shall anticipate a 5% fluctuation in quantities provided due to unexpected surge of usage and unforeseen conditions.

Per FAR 52.217-8 Option to Extend Services, please provide a price per month to extend services, for up to 6 months, in the event the clause is utilized.

Month 1 1 EA ________.__ Month 2 1 EA ________.__ Month 3 1 EA ________.__ Month 4 1 EA ________.__ Month 5 1 EA ________.__ Month 6 1 EA ________.__

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

DESCRIPTION & SPECIFICATIONS

TABLE OF CONTENTS

TOPIC SECTION

INTRODUCTION 1

DEFINITIONS AND METHODS 2

CONTRACT PERIOD 3

SCOPE OF WORK 4

SCHEDULE 5

SERVICES 6

QUANTITIES 7

GENERAL 8

SAFETY 9

QUALITY CONTROL 10

INSURANCE 11

SECURITY 12

CONTRACTOR-FURNSIHED 13

EQUIPMENT AND MATERIALS

GOVERNMENT-FURNISHED ITEMS 14

PERSONNEL 15

QUALITY ASSURANCE 16

DEFICIENCIES, DEDUCTIONS, DEFAULT 17

INVOICES AND PAYMENT 18

PERFORMANCE REQUIREMENTS SUMMARY (Exhibit 1) 19

DELIVERABLES (Exhibit 2) 20

CONTRACT AREAS AND ATTRIBUTES ATTACHMENT A

SERVICE PLANS ATTACHMENT B

CONTRACT AREA MAP ATTACHMENT C

SERVICE SCHEDULE FORM ATTACHMENT D

1.0 INTRODUCTION. The Raystown Lake Project is located in Huntingdon and Bedford Counties in South Central Pennsylvania, approximately 95 miles west of Harrisburg and 175 miles east of Pittsburgh. It is south of the Borough of Huntingdon and approximately 70 miles from the Pennsylvania-Maryland border. The 45 facilities to be serviced under this contract are located along the 28-mile length of Raystown Lake. The largest concentration of facilities is in the Seven Points Recreation Area, located approximately ten (10) miles south of Huntingdon.

2.0 DEFINITIONS AND METHODS. As used throughout this description/specification, the following terms will have the meaning set forth below

2.1. CONTRACT. A mutually binding legal relationship (enforceable by law) obligating the seller to furnish supplies or services and the buyer to pay for them.

2.2. CONTRACTING OFFICER (KO). A person with the authority to enter into, administer and/or terminate contracts and make related determinations and findings. A Corps of Engineers employee vested with the authority to approve, modify, and issue contracts.

2.3. CONTRACTING OFFICER’S REPRESENTATIVE (COR). The person designated by the CO as a representative of the contracting officer to monitor contract surveillance. The COR is not, however, authorized to change any of the terms and conditions of the contract, make decisions concerning dispute arising under the contract, or terminate the contract or any portion thereof.

2.4. CONTRACTOR. The Individual(s) or company, to whom the Corps of Engineers issues a purchase order for delivery of services or materials, who operates under the conditions of a contract.

2.5. QUALITY CONTROL REPRESENTATIVE (QC). The QC is designated by the Contractor and serves as the central point of contact with the Government for performance of all work under this contract. The QC is responsible for working directly with the COR’s QA to insure successful day-to-day performance of this contract.

2.6. CONTRACT EMPLOYEES. Those persons hired by the contractor to assist in the performance of this contract

2.7. CONTRACT PERIOD. The base period and option periods as renewed by the Corps of Engineers for a given contract.

2.8. WATERBORNE. A facility with running water, which provides toilets and sinks, and may also provide showers.

2.9. VAULT RESTROOM. A facility without access to running water, which provides toilets accompanied by an underground waste containment system.

2.10. SEVEN POINTS CAMPING AREAS. All Contract Areas located within the five (5) camping loops located within the Seven Points Recreation Area.

2.11. DAY-USE AREAS. Contract Areas not located within the Seven Points, Susquehannock or Nancy’s camping areas.

2.12. OUTSIDE AREAS. All Contract Areas not located within the Seven Points Recreation Area.

2.13. REGULAR SERVICE. The completion of a list of cleaning actions that are completed during every scheduled cleaning service.

2.14. SPECIAL SERVICE. The completion of a list of cleaning actions that are completed in addition to those of regular service, during every scheduled special clean. The Contractor shall not invoice for a regular service when a special service is completed.

2.15 EXTRA SERVICE. The completion of a regular cleaning that is unscheduled and completed upon notification by the government.

2.16. FLOOR CARE SERVICE. The completion of specialized cleaning actions on vinyl composite tiles (VCT) that are completed during a scheduled floor care service.

2.17. HIGH CLEAN SERVICE. The completion of cleaning actions on areas of the Visitor Center which are ten (10) feet and higher from the floor, require specialized equipment, and is completed during a scheduled high clean service.

2.18. CLEAN. The state of being free of all sand, mud, dirt, dust, litter, trash, insects, webs, nests, scale, mold, mildew, streaks, smears, spots, stains, soap film, mineral deposits, urine, fecal material, and all other types of debris or foreign particulate matter. Cleaning shall be accomplished by sweeping, mopping, vacuuming scrubbing, scraping, wiping, rinsing, hosing, polishing and drying as appropriate and required by contract standards.

2.19. DISINFECT. The application of a disinfecting agent which kills and inhibits the growth of mold, mildew, and micro-organisms. Disinfection shall be accomplished by mopping, scrubbing, spraying or wiping as appropriate and required by contract standards.

2.20. DEODERIZE. The state of being free of unpleasant odor.

3.0 CONTRACT PERIOD. The contract period will consist of one (1) base year and four (4) option periods. The beginning and ending dates are to be determined upon award of contract.

3.1. PRE-SUBMISSION TOUR. A pre-submission conference and facility tour will be held at the Raystown Lake Visitor Center Multi-Purpose Room, located in Seven Points, on December 15th, 2015 at 10:00 a.m.

This conference is not required, but highly recommended for the preparation of quotes.

3.2. PRE-WORK CONFERENCES. The contractor is required to attend a pre-work conference within 30 days of commencement of work for each contract option period. The purpose of the meetings will be to review the contract, accident prevention plan, and quality control plan, schedule equipment inspections, and verify insurance and safety requirements. The meetings will be held prior to the commencement of the new contract period and shall take place at Raystown Lake at a time that is mutually agreeable to the Contractor and the Government (upon award of the contract).

4.0 SCOPE OF WORK.

4.1. CONTRACTOR CAPABILITY. The Contractor shall provide all equipment, materials, labor, management and quality assurance to satisfactorily perform janitorial services at The Raystown Lake Project, Baltimore District, US Army Corps of Engineers (reference Attachment A for locations) in accordance with the specifications contained herein.

4.2. CONTRACT AREA. The Contractor shall provide janitorial services at 12 water borne restrooms, five (5) restroom-shower house combinations, one (1) water borne restroom-shower-change house combination, 12 vault (or similar non-flush) restrooms, one (1) vault restroom-change house combination, nine (9) picnic shelters, four

(4) office areas and one (1) visitor center facility. A list of all facilities, which includes a summary of their attributes, is located in Appendix A. This Contract will require work to be accomplished in multiple facilities, often at the same time, in areas that may not be adjacent to each other.

5.0 SCHEDULE. Services provided under this Contract must occur in Contract Areas within the times as follows (reference Attachment B for details on days, dates and facilities):

5.1. OFFICES AND LOWER VISITOR CENTER. Contract services shall be performed between the hours of 8:00 A.M. and 10:00 A.M. – days, dates and facilities dependent upon season and option period.

5.2. UPPER VISITOR CENTER. Contract services shall be performed between the hours of 8:00 A.M. and 12:00 P.M. – days, dates and facilities dependent upon season and option period. (Note that this Contract Area excludes the public restroom; reference 5.4. for the schedule regarding this area.)

5.3. SEVEN POINTS CAMPING AREAS. Contract services shall be performed between the hours of 1:00 A.M. and 8:00 A.M., and 2:00 P.M and 8:00 P.M. – days, dates and facilities dependent upon season and option period. Special cleanings may require additional time, during which service hours extend from 1:00 A.M. to 12:00 P.M. – days, dates and facilities dependent upon season and option period. Services provided to shower house facilities will receive the earliest cleanings to meet requirements of this Contract to minimize visitor impacts.

5.4. SEVEN POINTS DAY-USE AREAS. Contract services shall be performed between the hours of 7:00 A.M. and 2:00 P.M. – days, dates and facilities dependent upon season and option period. Special cleanings may require additional time, during which service hours extend from 5:00 A.M. to 2:00 P.M. – days, dates and facilities dependent upon season and option period. Services provided to Seven Points Beach and Oak will receive the earliest cleanings to meet requirements of this Contract to minimize visitor impacts. (Note that this Contract Area includes the public restrooms located in the Visitor Center.)

5.5. OUTSIDE AREAS. Contract services shall be performed between the hours of 7:00 A.M. and 3:00 P.M. – days, dates and facilities dependent upon season and option period. Special cleanings may require additional time, during which service hours extend from 6:00 A.M. and 3:00 P.M. – days, dates and facilities dependent upon season and option period.

5.6. PICNIC SHELTERS. Contract services shall be performed between the hours of 6:00 A.M. and 9:00 A.M.

– days, dates and facilities dependent upon season and option period.

5.7. EXCEPTIONS. Extra services (reference 2.16 & 7.1) shall be performed according to contract requirements within one (1) hour upon notification by the government. Extra services will occur at any facility at any time, day, or date as determined by the government. Floor Services (reference 2.17.) shall be performed according to contract requirements between the hours of 8:00 A.M. and 12:00 P.M. to all office and Visitor Center areas on a mutually agreed upon date by the Contractor and the Government (upon award of the contract)

– dependent upon season and option period. Visitor Center High Service (reference 2.18.) shall be performed according to contract requirements on a date and time mutually agreed upon by the Contractor and the Government (upon award of the contract) – dependent upon season and option period.

5. 8 FEDERAL HOLIDAYS. Raystown Lake Project will observe all federal holidays from November through March. During those holidays, Raystown Lake Project will be closed and contract services will not be required on federal holidays from November through March. Raystown Lake Project will remain open for all federal holidays through peak season (April through October) and contract services will be needed on federal holidays from April through October.

5. 9 INCLEMENT WEATHER. When there are warnings or indications of impending severe weather (heavy rains, thunderstorms, damaging winds, tornados, hurricanes, floods, lightning, blizzards etc.), weather conditions shall be monitored. Appropriate precautions shall be taken to protect personnel and property from the effects of the severe weather. Severe weather can impact the ability to travel to contract areas (reference Attachment A).

In case of severe weather, the Contractor will be notified by phone call by the government of facility closures.

5.10 NOTICE TO PROCEED. The Contractor shall not initiate any work activities until receiving a written Notice to Proceed (NTP) from the Contracting Officer. The Contractor shall commence work under this contract within 5 calendar days after receipt of the Notice to Proceed. All deliverables required after contract award are listed in Exhibit 2 and shall be submitted within 14 business days of contract award, unless an earlier date is specified. The NTP will be issued after the COR and Contracting Officer have accepted the deliverables.

6.0 SERVICES. Services shall be provided to Contract Areas during dates, days, times and facilities outlined in Attachment B using the following service requirements.

6.1. REGULAR SERVICE. The Contractor shall provide regular services which meet the following contract requirements to all contract areas as described in Section 2 and in Attachment A. Based on each facilities attributes, some processes may not be applicable in certain Contract Areas (reference Attachment A).

• Clean all entrances and walkways within five (5) feet of the building.

• Clean all entry partitions and doors.

• Clean all exterior walls, lights and ledges.

• Clean and disinfect to a shine all water fountains.

• Clean to a shine all drain covers.

• Clean all interior surfaces including ceilings, walls, partitions, windows and ledges.

• Clean all interior fixtures to include, but not limited to light switches, lights & covers, vents, grates, etc.

• Clean stainless steel and chrome surfaces to a shine.

• Clean and disinfect all baby changing stations.

• Clean and disinfect all toilets (to include vault pipes where applicable) and urinals. Minor clogs in plumbing fixtures will be removed.

• Clean and disinfect all sinks. Minor clogs in plumbing fixtures will be removed.

• Clean and disinfect all soap dispensers.

• Clean and disinfect shower curtains.

• Replace damaged or worn curtains.

• Replenish toilet paper to capacity. All roles provided will be secured using the dispensers.

• Replenish toilet paper storage supplies.

• Replenish soap dispensers to capacity.

• Replenish toilet seat liners to capacity.

• Remove trash and replace liners in both interior and exterior trash receptacles.

• Clean and disinfect shower mats and underlying floors.

• Clean and disinfect shower and/or changing area seats.

• Clean, disinfect and dry all floors, corners, edges and baseboards.

• Clean deep sinks in storage rooms after each use. Remove insect habitat, dust, dirt, cobwebs, and other inappropriate materials in sink. Materials stored are to be kept in a neat and clean manner. Doors will be closed and locked after each use.

• Empty cigarette litter containers.

6.1.1. UPPER VISITOR CENTER. In addition to the requirements defined in Section 6.1 the Contractor shall provide the following regular services to the Upper Visitor Center.

• Clean all exterior lights, ledges, benches and eaves within ten (10) feet of public entrances and along length of deck.

• Clean all Foyer, Lobby, Stairwell and Exhibit Hall surfaces including ceilings, walls, partitions, windows and ledges whose bottom edge is located within a ten (10) feet from the floor. Clean ALL Multi-Purpose Room, Elevator, and hallway surfaces.

• Clean all window blinds and tracks.

• Clean and deodorize (where applicable) all Lobby and Multi-Purpose Room furniture including, but not limited to chairs, tables and couches.

• Clean all picture frames (and glass), plaques, and other wall hangings, cabinets and exhibits

(excluding mounts).

• Lightly dust mounts and habitats to be free of webs, dust accumulation and trash.

• Remove all cigarettes, ashes and other foreign materials from receptacles and deodorize.

• Clean floors to include moving furniture for access. Following service, furniture will be returned to the manner in which it was found.

• Clean and deodorize all carpets and rugs.

• Sweep deck and stairs free of accumulated leaves, dirt and other debris.

6.1.2. OFFICES & LOWER VISITOR CENTER. In addition to the requirements defined in 6.1. the Contractor shall provide the following regular services to all offices and the lower Visitor Center.

• Clean all window blinds and tracks.

• Clean and deodorize (where applicable) all furniture to include, but not limited to chairs, tables, lamps, cabinets, displays, etc.

• Clean all picture frames (and glass), plaques, bulletin boards and other wall hangings.

• Remove all cigarette litter, ashes and other foreign materials from receptacles and deodorize.

• Clean and deodorize carpets.

• Clean floors to include moving furniture for access. Following service, furniture will be returned to the manner in which they were found.

• Clean and deodorize all carpets and rugs.

6.2. SPECIAL SERVICE. In addition to the requirements defined in 6.1., the Contractor shall provide special services which meet the following contract requirements to all contract areas as described in Section 2 and Attachment A, except picnic shelters. Based on each facilities attributes, some processes may not be applicable in certain Contract Areas (reference Attachment A). When scheduled, special services will replace regular services. The Contractor shall not invoice for a regular service when a special service is performed.

• Clean the inside of interior light fixtures. The contractor is not responsible for cleaning lights which require tools for disassembly (such as screwdrivers or wrenches).

• Clean and disinfect the inside of all interior trash receptacles.

• Clean all exterior screens, ventilation louvers and window surfaces. Clean windows to a shine.

• Clean to a shine interior skylight windows.

• Clean all grout and tile. Grout and tile will be returned to white (or original color)

6.3. PICNIC SHELTERS. The Contractor shall provide regular services which meet the following contract requirements to all picnic shelters.

• Clean all walkways within five (5) feet of the building.

• Clean all ceilings, rafters, beams, eaves, and overhangs.

• Clean all fixtures to include, but not limited to light switches, panels, lights, etc.

• Clean all picnic table surfaces and frames.

• Remove any tape, tacks, and/or decorations left by previous visitors.

• Clean and disinfect to a shine all water fountains.

• Clean adjacent grills to include removal of coals and ash.

• Remove litter, debris and other trash within ten (1) feet of shelter.

• Clean and remove puddle water from floors, corners, and edges.

• Empty cigarette litter portable containers on an as needed basis.

6.4. FLOOR CARE SERVICE. The Contractor shall provide floor care services which meet contract requirements to all vinyl composite tile (VCT) floors, corners and edges in the Visitor Center (upper and lower) and offices (reference Attachment A). Floor care service requirements include carpet stain removal, stripping old wax, cleaning the underlying floor surfaces, and applying new polish and sealer insuring that floor, corners and edges have no yellow film or other indicator of wax buildup.

6.5. HIGH CLEAN. The Contractor shall provide high clean services which meet contract requirements at the Visitor Center. High clean service requirements include cleaning all interior and exterior surfaces, including but not limited to windows, ledges, beams, ceilings, fans, and lights which are above ten (10) feet from the floor.

The Contractor shall protect exhibits, mounts and furnishings from damage during the service. Additionally, areas within ten (10) feet from the floor will be cleaned following high clean activity as part of this service (reference 6.1.1 for requirements). The use of specialized equipment and safety precautions will be required to successfully meet this contract requirement.

7.0 QUANTITIES.

DETERMINATION. Contract quantities are based on factors including, but not limited to acts of nature, and visitor use patterns. Accordingly, quantities are approximate. Quantities are determined using Section 5.0 and Attachment B.

7.1 EXTRA SERVICES. The Contractor shall provide extra services to account for fluctuations in quantities, which meet requirements, defined under 6.1. if notified by the Government for any contract areas (reference Attachment A) based on each facilities’ attributes as some processes may not be applicable in certain contract areas.

7.2 FLUCTUATIONS. The contractor shall anticipate a 5% fluctuation in quantities provided (extra services) due to unexpected surge of usage and unforeseen conditions.

8.0 GENERAL.

8.1. COMMUNICATIONS. The Contractor and/or designated QC will be available for notification between the times of 6:00 A.M. and 12:00 A.M. “Available for notification” for the purposes of this contract requires the Contractor and/or designated QC to be able to receive verbal/telephone communications during that time frame and act upon the communication within one (1) hour if necessary.

8.1.1. COMPLIANCE MEETINGS. Compliance meetings are generally held weekly Memorial through Labor Day and monthly otherwise with the purpose of reviewing service, schedules, problems and/or other issues. The Government will schedule all meetings and may dictate changes to the frequency. The Contractor and/or designated QC will attend all compliance meetings. If s/he is unable to attend, notification must be made to the Government no later than five (5) working days prior to the scheduled meeting date. If circumstances dictate less than a five (5) day notification, s/he will make every effort to notify the Government immediately. It is the discretion of the Government to reschedule the meeting, or hold the Contractor to the original date.

8.2. PERMITS AND LICENSES. The Contractor shall, at his/her expense, obtain any licenses or permits, including but not limited to Driver’s License, required to perform this contract. The Contractor shall comply with all current Federal, State and local laws and regulations and shall comply with any subsequent changes.

8.3. DAMAGES TO PROPERTY. It shall be the Contractor’s responsibility in the course of performing the contractual work or at any time on Government property to guard against destruction, injury, defacement, removal or any alteration of public or private property including, but not limited to developed facilities and vegetative growth. In the event public property is damaged, it shall be the Contractor’s responsibility to notify the Government of the incident within 24 hours.

8.3.1. VANDALISM. The Contractor and Contract Employees will document and report instances of vandalism to the Government within 24 hours.

8.4. RULES AND REGULATIONS. The Contractor and Contract Employees will comply with all laws of the United States, Commonwealth of Pennsylvania and Raystown Lake Project rules, regulations set forth in CFR Title 36. Copies of Title 36 will be provided at Pre-Work Conferences and are available upon request. Focused attention to vehicle operation and employee behavior should be considered to meet the requirements of this section.

8.5. VISITOR CONFRONTATION. Contract Employees, if confronted by a hostile visitor, will not engage in behavior which is hostile or otherwise unacceptable (reference 15.1.). The Contractor and Contract Employees will maintain professionalism and will contact Park Rangers should a situation escalate to a level which impairs the Contract Employee’s ability to perform contract services and/or any visitor’s use of the project. Should the safety of the Contract Employee be in question, employees will stop service, move to a safe location and contact Park Rangers (or 911 in an emergency). All visitor confrontations will be reported to the Government within 1 hour.

8.6. OTHER CONTRACTORS. Other Contractor employees may be in close proximity to the Contractor’s designated area of work. The Contractor shall cooperate fully with all Contractors in the area and shall not impede the work of others in any way.

8.7. LOST AND FOUND. Lost and found items are subject to Title 36 and the Raystown Lake Lost and Found policy (policy to be furnished at the Pre-Work Conferences). Items found by the Contractor and Contract Employees which are not readily identified as belonging to a person at the area will be collected and provided to the Ranger Office or Seven Points Entrance Station upon earliest convenience during normal driving/operating routine. The Contractor and Contract Employees are not to keep any found items beyond the end of their shift.

9.0. SAFETY. The Contractor and Contract Employees will meet all applicable requirements of Corps of Engineers Manual EM 385-1-1 dated 15 September 2008 entitled “Safety and Health Requirements Manual” (website location http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1- 1_2008Sep_Consolidated_2011Aug.pdf), OSHA Regulations, and all State and Local safety codes while in performance of this contract.

9.1. ACCIDENT PREVENTION PLAN. The Contractor shall develop and submit a written detailed accident prevention plan. This plan must indicate in detail the general policies and procedures for safe operation in the accomplishment of this contract. A cover letter identifying the Contractor or Company name, address, phone number, email (if applicable), Contract number and current year will accompany the plan. The plan shall show how the Contractor intends to perform all services in full compliance with the safety requirements set forth in EM 385-1-1, Appendix A. This plan will be submitted within 14 days from the award date. Any discrepancies shall be corrected within 3 business days, with no work being accomplished until the Plan is in accordance with EM 385-1-1. A signed letter of certification which references the contract and current year and states if the original plan remains current (or lists changes if applicable) is acceptable following the base year pre-work conference. All plans, or subsequent revisions, must be acceptable to government BEFORE work commences.

9.2. SAFETY OFFICER. The Contractor shall designate a Contract Employee to be responsible for overall supervision of accident prevention activities. Such duties shall include assuring applicable safety requirements are incorporated in work methods, and inspecting the work to ensure that safety measures are in action.

9.3. REPORTING. The Contractor shall maintain an accurate record of, and report to the COR exposure data.

All accidents resulting in death, traumatic injury, occupational disease, and damage to property, materials, supplies and equipment incident to work performed under this contract will be documented. All accidents shall be reported within 24 hours of the occurrence. All accidents resulting in death or injury requiring medical attention shall be reported immediately.

9.4. WET FLOOR SIGNAGE. The Contractor shall provide and display signage of professional quality, to conspicuously advise the public and government employees of wet floors. Signs must be approved prior to use by the COR. A minimum of four (4) signs are suggested to adequately meet this specification.

10.0 QUALITY CONTROL. The Contractor is responsible for establishing and maintaining adequate quality control to insure satisfactory performance of contract work in accordance with specifications. This feature will be assured by a comprehensive Quality Control Plan developed by the Contractor and approved by the COR prior to initiating work. The Government will monitor all work to assure compliance with the Contractor Quality Control Plan and that the Contractor’s performance meets Contract specifications.

10.1. QUALITY CONTROL PLAN. The Contractor shall submit for the COR’s approval, a written detailed Quality Control Plan. This plan must indicate in detail, an inspection system covering all work performed under this contract. A cover letter identifying the Contractor or Company name, address, phone number, email (if applicable), Contract number and current year will accompany the plan. This plan will be submitted 14 days from the award date. A signed letter of certification which references the contract and current year and states if the original plan remains current (or lists changes if applicable) is acceptable following the base year pre-work conference. All plans, or subsequent revisions, must be acceptable to government BEFORE work commences.

This plan shall include, at minimum, the following items.

10.1.1. QC DESIGNATION. The Contractor shall provide a signed letter to the COR designating the name(s) of the Contractor’s QC(s) who will be physically present on site with authority and power to conduct all overall management, coordination, and supervision whenever work specified herein is being performed. This letter shall also include the QC(s) schedule(s) of work and contact information.

10.1.2. INSPECTION SCHEDULE. The Contractor shall provide a schedule which identifies the frequency of Quality Control inspections.

10.1.3. COMMUNICATION PLAN. The Contractor shall provide a communication plan which demonstrates the Contractor’s ability to maintain communications between Contract Employees and the Government personnel during times when services under this contract are being performed. This plan must include contact phone numbers and email addresses used, and/or identification of alternate method of communication. Although the Corps of Engineers does not endorse any product or service provider, cellular communication using area providers (Verizon and AT&T for highest quality reception) is recommended to meet this requirement.

10.1.4. SERVICE PROCEDURE. The Contractor shall provide for the contract employee’s use, service procedures for each type of facility. This plan will include a sequence of actions that will result in meeting contract requirements at that type of facility. Itemized plans in checklist or bullet format are acceptable.

10.1.5. TRAINING PROGRAM. The Contractor shall provide a summary of employee training requirements and methods. This program must demonstrate that sufficient training methods will be provided to all Contract Employees, to allow them to meet all requirements of this contract. Verification of a trainee’s ability to successfully provide service is needed to adequately meet this requirement.

10.1.6. EQUIPMENT AND MATERIAL INVENTORY. The Contractor shall provide an inventory of all equipment and materials to be used during the course of providing services under this contract. Safety Data Sheets (SDS) will accompany any applicable cleaning agents or materials. Equipment and materials which do not appear on this list will not be permitted on the project or in the service of this contract.

10.1.7. REVISIONS. The Contractor shall provide notification of any changes, additions or any other modification of this plan for KO and COR approval BEFORE incorporating said revision into the performance of services under this contract.

10.2 INSPECTION REPORT. The Contractor shall provide a reporting form that will be completed upon each QC inspection. This form will include, at minimum, the following information: QC name, contract number, date, weather, time in/out of each area, a list of items to be inspected, defects/problems, and safety violations.

Copy of reports shall be provided to the COR weekly and/or upon request.

10.3 TRAINING RECORD. The Contractor shall provide an itemized training record for all Contract Employees which demonstrates either successful or unsuccessful completion of the training program. Although part of the Quality Control Plan, completed training records may follow submission/approval of the plan, and within three (3) days of the Contract Employee’s start date.

10.4 SERVICE SCHEDULE. The Contractor shall provide service schedules, using the “Service Schedule Form” (Attachment D). Dates, days, times and locations and services will be clearly identified. This schedule must meet the specifications of this contract, minimize inconveniences to the public, while also promoting efficiency and with diligence. Service schedules shall be provided monthly.

10.4.1. VARIATION. Should services be provided outside of the schedule the Contractor shall notify the Government of any variations exceeding 15 minutes. Failure to meet this requirement is considered a deficiency and repeated cases may result in default.

11.0 INSURANCE. The Contractor shall procure and maintain, during the entire period of performance under the contract, the following minimum insurance in the amounts listed.

• Comprehensive General Liability, Bodily Injury or Death $500,000 per occurrence

• Motor Vehicle Liability (for each motor vehicle) $200,000 per person

• Bodily injury or death occurrence $500,000 per occurrence

• Property Damage occurrence $ 20,000 per occurrence

• Workers’ Compensation and Employer’s Liability $100,000 per person

11.1. DOCUMENTATION. Prior to start of contract work, the Contractor shall furnish to the Contracting Officer (KO) and Contracting Officers Representative (COR) a current certificate or written statement of insurance requirements of the contract. Policies evidencing required insurance shall contain an endorsement to the effect that cancellation or any material change in policies adversely affecting the interests of the Government in such insurance shall not be effective for such period as may be prescribed by the Laws of the State in which this contract is to be performed and in no event less than thirty (30) days after written notice thereof to the Contracting Officer. Additionally, said policies shall list the Government as additionally insured.

12.0 SECURITY. The Contractor and Contract Employees will insure all doors, gates and other areas will be secured, in the manner in which they were encountered, upon vacating the area.

12.1. KEYS. The Contractor and Contract Employees will be issued keys to access contract areas exclusively for the performance of this contract.

12.2. RESTRICTIONS. Any use of Government keys other than for the performance of this contract is strictly prohibited. Making or being in the possession of duplicate keys is prohibited. Misuse of keys is grounds for dismissal of Contract Employees or termination of the contract.

12.3. LOSS. Any loss of keys will be reported to the Government within 24 hours. Any loss of the keys and/or failure to report the loss may result in the forfeiture of the key deposit and accepting the burden of reestablishing the integrity of the project lock and key system.

12.4. ACCESS AND GENERAL PROTECTION/SECURITY POLICY. All contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by Project Manager.