17-T-0014.pdf

W9124V-17-T-0014

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Job Behavioral Health Specialist Services

FFP

See Statement of Work FOB: Destination

PURCHASE REQUEST NUMBER: 0011046243-0002

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0010 1 Job

CMRA

FFP

CMRA

FFP

The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://contractormanpower.army.pentagon.mil. The required information includes:

(a) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative;

(b) Contract number, including task and delivery order number;

(c) Beginning and ending dates covered by reporting period;

(d) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

(e) Estimated direct labor hours (including sub-contractor);

(f) Estimated direct labor dollars paid this reporting period (including sub-contractor);

(g) Total payments (including subcontractor);

(h) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different);

(i) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(j) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website);

(k) Presence of deployment or contingency contract language, and,

(l) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0010 N/A N/A N/A Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC

0001 POP 18-SEP-2017 TO

17-SEP-2018

N/A USP&FO--MONTANA

STATE SURGEONS OFFICE

1956 MT MAJO ST

FT HARRISON MT 59636

W90KKN

0010 POP 18-SEP-2017 TO

17-SEP-2018

N/A (SAME AS PREVIOUS LOCATION)

W90KKN

PERFORMANCE WORK STATEMENT

Task Order Objective: Provide Behavioral Health Readiness Support Services to the Montana Army National Guard. The Contractor shall perform a wide range of administrative tasks for the State Surgeon's office involved in the formation and administration of various projects as detailed in this PWS.

Deliverable Performanc e Standard

Acceptable Quality Level (AQL) Method Used / Frequency

Behavioral Health Specialist Services

Technical Specification 2.1.1-2.1.24

Coordinates with service members (SM) that have behavioral health concerns.

Periodic Inspection /

Monthly

Performs initial and follow-up SM interviews to ensure quality of patient care.

Provide information to patients about their privacy rights and how their information can be used.

Maintains a case management reporting system to include database spreadsheets.

Uses various software programs to maintain database files and prepare reports. All documents are 98% accurate in their final format.

Mobilization Readiness Support Services

Technical Specification 2.2.1-2.2.6

Assures individual mobilization requirement guidelines are distributed and fully implemented for individuals in mobilizing units. All documents are 98% accurate in their final format.

Assists the commander with the development of courses of action to correct and/or improve individual medical readiness deficiencies on mobilizing personnel.

Provides individual mobilization medical readiness behavioral health services.

Monitors all MODS (Medical Operational Data System) and MEDCHART (Medical Electronic Data (for) Care History And Readiness Tracking) applications for compliance with behavioral health medical readiness.

Administrative/Cle rical Support Services

Technical Specification 2.3.1-2.3.7

Official correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors. All documents are 98% accurate in their final format.

Suspense dates are accurately tracked ensuring no suspense’s are missed.

Travel arrangements are made in accordance with the traveler’s request and at least five (5) working days in advance unless travel needed was unscheduled or mission demands dictate shorter lead times.

Files Support Services

Technical Specification 2.4.1-2.4.3

Documentation is filed in the proper medical records within five (5) workdays of generation or receipt. No more than five (5) instances of incorrect filing per month.

HIPAA protected correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors. All documents are 98% accurate in their final format.

Automation Support Services

Technical Specification 2.5.1-2.5.5

Data is input into medical data automated systems with 98% accuracy (MEDCHART, eCASE) Data is entered into the appropriate medical data system within 72 hours of service being rendered.

Reports, presentations and briefing documents are complete and contain no errors that would lead the intended recipients to draw faulty conclusions.

Contract employee(s) have required badges displayed and identify themselves as contractors 100% of the time.

Technical Specificati on 2.6

Contractor wears badges 100% of time.

Contractors identify themselves on telephone, in meetings, and in all email as a contractor 100% of the time.

Periodic/m onthly Review

Contractor Manpower Reporting

(CMR)

Contactor Manpower Reporting Specificati on 13.0

Manpower data is input into the Contractor Manpower Reporting Database and substantiating evidence provided by the Schedule Holder to the Contracting Officer not later than 31 October every contracting period.

Annual Review.

1.0 Organizational Analysis Montana Army National Guard (ARNG):

Vision is to be an integrated medical readiness team…providing innovative leadership in a dynamic environment…assuring ready and deployable forces for federal, state and community missions Mission:

Federal: “To promote the medical readiness of the Montana Army National Guard and maintain a fully medical ready force capable of deploying in support of contingency operations.”

State: To provide fully medical ready forces for domestic emergencies or as otherwise required by state law.

1.1 Background

The Global War on Terrorism (GWOT) has significantly increased the operations and deployments within the Montana Army National Guard (MTARNG) and has placed additional strain and requirements on our Soldiers and their families. Increased deployments and missions locally and around the globe have required Soldiers to be deployed more frequently, for longer periods in high physical and mental stress operations. Additional resources and programs are required to increase the MTARNG medical readiness.

MTARNG leadership requires support to identify and quantify the magnitude and status of medical readiness across all Army National Guard units in the State of Montana.

1.1.1 Scope

The MTARNG State Surgeon/Deputy State Surgeon’s office will provide Behavioral Health Specialist to assist in the behavioral health medical readiness operations and actions across the full medical readiness spectrum. The contracted support provided will assist with all pending and future medical actions required to assist in the determination of medical readiness of all MTARNG units. Further actions require capture, definition, tracking and resolution of all pending medical issues for MTARNG Soldiers. These actions are critical to improve deployment readiness and provide the proactive support our Soldiers and their families deserve for their actions and service to community, state and nation.

2.0 Technical Specifications:

The following technical specifications are provided to help potential contractors better understand the task environment in which the services will be delivered. The following specifications are required to successfully deliver the required service and support task order objectives. The contractor is encouraged to exceed these minimum technical specifications to demonstrate its technical, operational, and administrative expertise in support of customer’s organizational and departmental objectives.

2.1 Behavioral Health Specialist Services: The Contractor shall:

2.1.1 Behavioral Health Specialists must have a valid master’s of Social Work degree from an educational institution accredited by the Council on Social Work (CSWE). It is preferred that the contractor have a minimum of two (2) years experience with knowledge of military culture and experience collaborating with social service agencies to integrate resources, plan, and deliver comprehensive services.

2.1.2 Contractor will Support and Coordinate mental fitness and wellness for operational readiness and work with the State Surgeons’ Office (SSO) to develop and maintain systems for identifying and resolving Soldiers’ behavioral health concerns.

2.1.3 Coordinate referrals for Soldiers and/or family members to the behavioral health components of the psychological, family, social, spiritual, and emotional support programs available to service members (SM) and their families using Military Treatment Facilities (MTF), VA, network Tri-Care provider, and non-network providers.

2.1.4 Perform initial and follow-up SM screening evaluation, utilizing information from clinical interviews, non-psychometric tests, and collateral sources, as appropriate.

2.1.5 Create and maintain a database of providers for referrals, compromised of licensed and credentialed civilian behavioral health professionals who meet minimal training requirements and demonstrate knowledge of military culture, assessment, and treatment of the type of behavioral health needs common to a SM.

2.1.6 Assist the State Surgeon/Deputy State Surgeons’ office with the development of a Creative Action Plan to promote psychological health and wellness and the promotion of counseling and treatment services.

2.1.7 Determine a provisional diagnosis and formulate appropriate treatment plan.

2.1.8 Inform State Surgeons’ Office of all significant modifications in policies or practices, as related to behavioral health.

2.1.9 Develop and maintain positive relationships at multiple levels within the MTARNG.

2.1.10 Develop local resources that provide support to MTARNG members and their families in relation to mental, behavioral or emotional crisis.

2.1.11 Track SM’s in Medical Operational Data System (MODS) and Medical Electronic Data (for) Care History and Readiness Tracking (MEDCHART) applications.

2.1.12 Case Manage Behavioral Health Cases of Soldiers referred from Periodic Health Assessment (PHA) events and Soldier Readiness Process (SRP) events, and completing an assessment of stressors to SM in order to refer to supportive resources accordingly.

2.1.13 Ensure SM’s care is properly managed, minimizing amount of time in non-deployable status.

2.1.14 Ensures proper maintenance of SM medical records in accordance with AR 40-66.

2.1.15 Coordinates with the SM to ensure all appointment dates and times are communicated.

2.1.16 Provide consultation services to Medical Providers within the MTARNG pertaining to behavioral health issues.

2.1.17 Maintains a management reporting system to include database spreadsheets. Operates a personal computer to input, store, retrieve and manipulate data for various reports. Uses various software programs to maintain database files and prepare reports. Must be proficient in Microsoft Word and Excel and is familiar with the use of MODS and MEDCHART systems.

2.1.18 Provide technical expertise to Medical Readiness NCOs toward identifying, evaluating, resourcing, monitoring, and determining dispositions for service members with BH difficulties.

2.1.19 Provide information to patients about their privacy rights and how their information can be used (Have patients sign consents). The Contractor shall also be responsible for protecting confidential nature of SM’s files and medical/behavioral issues.

2.1.20 Provide expeditious support to State Surgeon/Deputy State Surgeons’ office to find SM’s that may have been erroneously identified, and/or assist with processing SM’s which are found no longer fit for duty through appropriate medical and/or administrative separations.

2.2 Mobilization Readiness Support Services: The Contractor shall:

2.2.1 Assures individual mobilization requirement guidelines established in Chapter 5-14, AR 40-501 as augmented and modified by Central Command Modification (CENTCOM MOD) 13 to the ARMY Personnel Policy Guidance (PPG) are distributed and fully implemented for individuals in mobilizing units.

2.2.2 Attend all soldier readiness process/reverse soldier readiness process (SRP/RSRP) events and perform detailed records review of individual Soldiers to identify any behavioral concerns that require correction prior to mobilization.

2.2.3 Assists the commander with the development of courses of action to correct and/or improve individual behavioral health medical readiness concerns on mobilizing personnel.

2.2.4 Monitors all MODS/MEDCHART applications for compliance with medical readiness objectives set forth by TAG and State Surgeon’s Office for mobilizing units.

2.2.5 Develops and maintains local mobilization medical readiness information databases and spreadsheets to provide weekly status reports to units and State Surgeon’s Office.

2.3 Administrative/Clerical Support Services: The Contractor shall:

2.3.1 Ensure official correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors.

2.3.2 Ensure all correspondence is reviewed thoroughly and no less than 98% accurate in their final format.

2.3.3 Suspense dates are accurately tracked ensuring no suspense’s are missed due to Contractor error.

2.3.4 Compose routine, non-technical correspondence, such as instructions on behavioral support request procedures, requests for information, case management reports, and letters of acknowledgment.

2.3.5 Prepare a wide variety of recurring and nonrecurring correspondence, reports, and other documents, review and finalize correspondence/documents prepared by others in handwritten or electronic drafts.

Proofread/edit correspondence and documents for correct grammar, spelling, capitalization, punctuation, and format.

2.3.6. Maintain applicable spreadsheets, schedules, appointments, archiving documents, and manage routine correspondence.

2.3.7. Travel arrangements are made in accordance with the traveler’s request and at least five (5) working days in advance unless travel needed was unscheduled or mission demands dictate shorter lead times.

2.4 Files Support Services: The Contractor shall:

2.4.1 Ensure documentation is filed in the proper health records within five (5) workdays of generation or receipt. No more than five (5) instances of incorrect filing per month.

2.4.2 Prepare medical records in accordance with AR 40-66.

2.4.3 HIPAA protected correspondence and documents are accurately typed and packaged in accordance with regulations with minimal grammatical and typographical errors. All documents are 98% accurate in their final format.

2.5 Automation Support Services: The Contractor shall:

2.5.1 Collect, review, and input data into computer system and audit output data. Data is input into medical data automated systems with 98% accuracy.

2.5.2 Explore new ideas, coordinate within and outside the TN-ARNG, and implement “paper-less” initiatives to reduce paper through electronic filing systems.

2.5.3 Aid the State in the development of Power Point presentations for briefings, and trainings; excel spreadsheets for tracking documents, and input into developed or existing access databases.

2.5.4 Data is entered into the appropriate medical data system within 72 hours of service being rendered.

2.5.5 Reports, presentations and briefing documents are complete and contain no errors that would lead the intended recipients to draw faulty conclusions.

2.6 When contractor employees are working on government facilities or participating at government meetings, they shall wear identification badges and disclose themselves as such. The badges, at a minimum, must have the employee name and the word “contractor” displayed. Ideally, the company name will appear on the badge. Contractor or government issued badges are acceptable. Additionally, notwithstanding any other provisions in the Performance Work Statement, the contractor shall perform no inherently governmental functions. Contractor employees shall identify themselves as a contractor in meetings, telephone conversations, all written communications and work situations so that their actions cannot be construed as acts of a Government official. The contractor shall take no action that binds the government to a final decision or results in the exercise of governmental discretion. When contractor personnel are tasked to attend a government meeting or conference, they shall identify themselves as employees of a contractor at the beginning of the meeting. The contractor may present government approved briefings at the meeting and answer questions with pre-approved government responses; however, the contractor shall not become a de facto government representative in discussions.

3.0 Additional Requirements and Notes:

3.1 Suggested Skill Set: In order to successfully meet the performance objectives of this task order, the

Contractor employee shall possess the following knowledge/skills:

Strong organizational skills; able to multi-task

Strong communication skills, both written and verbal

Basic knowledge of standard office procedures and the ability to interpret general direction

The ability to use Power Point, Excel, Word, Access

Understanding of the following medical guidelines/processes/policies:

o AR 40-501 (Standards of Medical Fitness) o Department of the Army Personnel Policy Guidance (PPG) o US CENTCOM Modification 13 (MOD 13) Mobilization guidelines o Medical Operational Data System (MODS) Applications: MEDCHARTS and Health Readiness

Record (HRR).

o AR 600-85 (Army Substance Abuse Program (ASAP)) o AR 608-18 (Army Family Advocacy Program) o Army Suicide Prevention Program o FM 4-02.51 (Behavioral Health Treatment for Soldiers) – Chapter 8 o DoD Directive 6490.1 (Mental Health Evaluations of Members of the Armed Forces)

3.2 Anticipated number of man-hours for this position will be stated in the RFP. Work week may vary but no more than 40 hours per work week. No Overtime or Comp time is allowed by Service Contract Act.

3.3 There may be anticipated travel for this PWS. Contractors will be reimbursed for travel and per diem expenses as specifically authorized in the contract. Charges cannot exceed those stipulated in the Federal Travel Regulation unless documented by conditions in FAR 31.205-46, Travel Costs. Contractor travel must be approved by the COR as specified prior to departure. Actual modes of transportation and costs shall be agreed to in advance and reimbursed on a cost basis upon receipt of the invoice in and all receipts turned in to the appropriate Government Official

3.4 Contractor will be provided with adequate office space including a complete workstation and chair, expendable supplies, computer hardware and software (and support), internet/intranet/Local Area Network (LAN) (and support), telephone and fax, copy machine and printer, mail service and postage. All government furnished supplies and services shall be for official use only.

3.5 Contractor will maintain all individual system access requirements. These requirements include common access card (CAC) renewal, Annual & one-time RCAS System Training Requirements, and Annual HIPAA Certification.

4.0 Security Requirements:

4.1 The contractor shall be required to complete National Agency Check (NAC) SF85P. Obtain a Secret

Clearance which is required to conduct inventories on ARNG installations.

4.1.1 Contractor Verification System. Contractor Verification System (CVS) program was implemented under

Homeland Security Presidential Directive-12 (HSPD-12): Policy for Common Identification Standard for Federal Employees and Contractors. CVS was developed as a web-based tool designed to automate the application, validation and approval process for issuance for the Common Access Card (CAC) to eligible Department of Defense contractor personnel. The Contractor shall obtain the necessary clearance(s) and comply with all regulatory guidance. The Contractor shall be in compliance with HSPD-12 at all times and is subject to any future requirements to this directive.

http://www.whitehouse.gov/omb/memoranda/fy2005/m05-24.pdf

The MTARNG requires contractor application for a Common Access Card (CAC) to be processed through the Contractor Verification System (CVS). Within 10 working days of an awarded contract, the contractor shall submit a list of employees to the Contracting Officer who will be supporting the effort for input into the CVS. The list (on company letterhead) shall include the employee’s full name, address, date of birth, social security number, valid/current email address, security clearance, the contract number and end date.

Once the Trusted Agent (TA) inputs their data into the CVS they will receive a system generated email to visit the CVS website and verify and update/add their information. Within a few days after they complete the application (unless there are issues with their registration/NAC, etc.), they will be approved and will receive a second system generated email stating that their registration is complete. At that point they should visit the nearest CAC/DEERS office for issuance of a CAC card. Failure to respond to the first system generated email within five working days will remove them from the system. They will need to resubmit their contact details (any hard copy or electronic documentation will be shredded/deleted once they are input into the CVS). Subsequent listings of additions or deletions will be submitted to the Contracting Officer as employees are hired or released. The Contracting Officer shall ensure that the Trusted Agent Security Manager (TASM) receives this information and the TASM will provide it to the appropriate TA.

The Contractor shall comply with installation requirements for obtaining a CAC as defined in the contract instructions

4.2. COMSEC. All communications with DOD organizations are subject to communications security (COMSEC) review. The Contractor will be aware telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time they place a call or receive a call they are subject to COMSEC procedures. The contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with DOD information. The contractor shall be aware of and abide by all Government regulations concerning the authorized use of the

Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

4.3 During the performance of their contract, contractor employees may have access to or may generate unclassified information of a sensitive nature that is inappropriate for release to the public. Contractor shall implement information control procedures that require Government approval prior to the release of any information derived from the performance on the contract by the contractor or its employees, regardless of forum.

4.4 Contract employees requiring computer access to the Local Area Network (LAN) shall comply with current

Director of Information Management Office guidance. The POC shall coordinate all requests through the assigned Information Systems Security Officer.

4.5. The Government reserves the right to include the requirement of services during a crisis after award of the contract if deemed in the Government’s best interest. In the event of a declared National Emergency, the Contracting Officer may be required to stop work on this contract for security reasons. The contractor shall ensure the Contracting Officer has a current “Off Duty” contact name and telephone number at all times to facilitate notification.

4.6 OPSEC: Operational Security- The contractor must supply the Contractor Officer with an OPSEC Plan within 15 days of contract award (Army Regulation 530-1, AR 380-5, FAR 52.204-2 Alt I or II or III, DFARS 252.204-7000. http://www.armystudyguide.com/content/army_board_study_guide_topics/security

4.7 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to a government info system, must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD informational Assurance Awareness prior to access to the IS and then annually thereafter.

4.8 Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel." The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer. It is recommend a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications. CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be: The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO.

The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) https://www.dmdc.osd.mil/tass/.

The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure the TA is processing the request. A CAC cannot be issued without evidence the FSO has initiated a National Agency Check with Written Inquires (NACI). The government will inform the contractor's applicant, via email, of one of the following: Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator:

http://www.dmdc.osd.mil/rsl/). Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection. Returned. Additional information or correction to the application required by the contractor employee.*The contractor shall maintain records of all approved and rejected applications. At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents must come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC. Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier. The contractor shall return issued CAC's to the COR/KO office upon departure or dismissal of each contractor employee. Obtain a receipt for each card.

4.9 The contractor shall obtain a DOD enterprise email address for each applicant who require logical access to a government computer network. This can be done by completing the DD Form 2875, Acceptable Use NGB Policy form, and completing the new user Information Assurance (IA) and Personally Identifiable Information (PII) training. The IA training requires an exam completion certificate and can be found at https://ia.signal.army.mil/DoDIAA/default.asp and the PII training requires a completion certificate (no exam) and can be found at http://iatraining.disa.mil/eta/piiv2/launchPage.htm.

4.10 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The Contractor shall take appropriate action, up to and including termination, against employees or subcontractors violate the US Government policy as described at FAR 22.17

5.0 Training Required for Contract Employees:

Anti-Terrorism (AT) Awareness Training: All contractor employees, to include subcontractor employees, requiring access to army installations, facilities and controlled access areas shall complete the AT Level 1 Awareness Training within 15 calendar days after contract start date. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, through the COR to the Contract Specialist/Officer within 05 days after completion of training by all employees and subcontractor personnel. AT level 1 awareness training is available at the following website: http://jko.jten.mil. For new NON-CAC users: http://jko.jten.mil/courses/atl1/launch.html.

Anti-Terrorism iWATCH Training: The contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO).

This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 10 calendar days of contract award with the completion results reported through the COR to the Contract Specialist/Officer 15 calendar days after contract award.

Information Assurance (IA) (within 30 days of contract award)-https://ia.signal.army.mil/DoDIAA/default.asp

Personally Identifiable Information (PII) (withing 30 days of contract award)-http://iatraining.disa.mil/eta/piiv2/launchPage.htm

HIPAA (Health Insurance Portability and Accountability Act of 1996): Contractor’s personnel are required to complete and pass the annual HIPAA training before access to any medical application or system. All individuals shall also sign a Business Associate Agreement created by the COR before any access to protected health information. (https://medchart.ngb.army.mil/RCCBT/) and https://health.mil/jko.

6.0 MISCELLANEOUS:

6.1. The contractor is cautioned that if off-duty active military personnel are hired under this contract, they may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The absence of such employees shall not constitute an excuse for nonperformance under this contract.

6.2 Hours of Operation: Normal Hours of Operation. Duty hours are to be 0800 hrs to 1630 hrs (MST), but can be negotiated with Deputy State Surgeon. In the event of a closure (office, building, installation etc.) for any reason, the Government will not be liable for contractor’s costs incurred during this period. Overtime is not authorized.

6.3 Place and Performance of Services: The contractor shall provide support services at Fort Harrison, MT. The

Contract employees may be required to travel to execute any missions to support and augment the ARNG consistent with all services described within the PWS as shown below. Specifically, in the event of a mobilization event, the Contractor shall ensure adequate non-clinical case management support is available for travel to locations to best support these activities (i.e. work at armories) as directed by the Contracting Officer. If changes to the original work in this PWS arise during the performance of the contract will notify the COR. If determined to be within the scope of the contract the Contracting Officer will provide 30 calendar day notice to the contractor with full description of the need and request a proposal. The contracting officer will negotiate a modification to the contract to provide this in-scope work effort. Travel to and from the primary worksite will not be reimbursed.

6.4 HOLIDAYS. The following federal holidays are observed by the Government and are normally closed for business:

New Year’s Day – 1 January Martin Luther King Jr. Day – 3rd Monday in January President’s Day – 3rd Monday in February Memorial Day – Last Monday in May Independence Day – 4 July Labor Day – 1st Monday in September Columbus Day – 2nd Monday in October Veterans Day – 11 November Thanksgiving Day – 4th Thursday in November Christmas – 25 December

6.5 Travel on non-duty days shall be accomplished only when it is required to meet Government mission requirements. Such travel shall be approved by the designated Contracting Officer and Contracting Officer Representative in advance.

6.6 Use of Government Vehicles. Under this agreement, the contract may provide GSA Fleet Vehicles as

Government Furnished Property. If GSA Fleet Vehicles are authorized in individual contract, the Contractor shall ensure that there is adequate insurance coverage as required in the governing GSA Schedule.

6.7 Management of Deliverables and Reporting. The contractor shall be responsible for creating, maintaining and disposing of only those Government records and reports required by this PWS. If requested by the Government, the contractor shall provide the original record or a reproducible copy of any such report. All documentation, records, files, continuity books, schedules, etc., which are the responsibility of the contractor are the property of the Government and shall remain so upon termination or completion of this contract. The contractor shall keep these items current.

6.8 The contractor shall permit the KO or authorized representative access to all records, data, and facilities used in the performance of the contract services. Access shall be provided within 1 work day of the request and shall be for the purposes of verification of allowable costs, verification of contractor employee qualifications, and as otherwise deemed necessary by the KO.

6.9 Technical Reports. The contractor shall provide deliverables and/or reports as specified in the contract.

6.10 Presentation Materials. The contractor shall provide presentation materials as specified in the contract.

6.11 Equipment: The government will provide required computers, scanners, telephones and materials necessary to comply with contract requirements at the job site.

7.0 KEY PERSONNEL:

7.1 The Contract Officer shall have full authority to commit the contractor on matters concerning the contract including: negotiating and approving contracts; taking all actions necessary to ensure contract compliance and proper performance on assigned contract; hiring; firing; and assigning personnel.

7.2 Removal of Personnel: The Contracting Officer may require the contractor to remove from the job those employees who endanger persons or property; those who manufacture, distribute, dispense, possess or use controlled substances at the worksite (52.223-6, Drug-Free Workplace); and those whose continued employment under this contract is inconsistent with the interest of installation security.

7.3 The Government will not supervise contractor employees. The contractor has sole responsibility to supervise, remove, replace, discipline or approve leave for its employees. In the event that an employee is removed or replaced, the contractor shall notify the COR whenever changes are proposed. The Contractor shall also provide a minimum of a 7-day advance notice to the COR and KO prior to removing an employee. This 7-day advance notice is not required in the case of emergency.

7.4 Employment and staffing difficulties shall not be justification for the contractor’s failure to meet established requirements. If such difficulties impair performance, the contractor may be subject to cause.

7.5 Personnel substitutions will not normally be permitted unless such substitutions are necessitated by an individual’s sudden illness. Death, termination of employment, changed work requirements or substandard employee performance. All proposed substitutions of personnel shall be submitted in writing to the KO at least 15 days prior to the substitution (120 days if security clearances are needed).

7.6 The Government reserves the right to require the contractor to reassign employees who are deemed incompetent, careless, unsuitable or otherwise objectionable; or whose continued use under the contract issued is deemed contrary to the best interests of the Government. Notice of such reassignment will be given in writing by the KO.

8.0 SAFETY

8.1 The contractor shall comply with all applicable Occupational Safety and Health Standards (OSHA) standards, technical orders, regulations and referenced publications. The contractor shall comply with the highest degree of safety protection where any disagreements exist.

8.2. Accident prevention and safety practices on contractual work under the jurisdiction of the Contracting

Officer are the responsibility of the contractor. The contractor shall brief all employees on proper safety and accident reporting. The contractor shall provide all occupational health services to his employees.

Contractor employees shall be instructed to notify the contractor’s Contract Manager of potential or existing occupational health hazards that require attention.

8.3 Liability. The contractor hereby agrees to release the Government (to include its officers, enlisted personnel, agents and employees) from any liability for any loss, damage or injury sustained by the contractor or his employees during the performance of this contract. The contractor also agrees to indemnify the Government for any loss, damage or injury to Government personnel, agents or other third parties, provided such loss to the Government is caused by the negligence and/or intentional misconduct of the contractor or his employees while performing this contract.

8.4 Gate Control. Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Labor hour and Time & Materials employees are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations.

The award of this contract does not create a right to have access to any installation. Any moving violation of any applicable regulation may result in the termination of the contractor employee’s installation driving privileges.

8.5 Installation Regulations. The contractor, its employees, and subcontractors shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees and subcontractors shall carry proper identification with them at all times.

8.6 The contractor shall be responsible for compliance with all regulations and orders of the installation;

respecting identification of employees, movements on installation, parking, truck entry, and all other installation regulations, which may affect the work.

8.7. Observations and Inspections. Government personnel, other than Contracting Officer Representatives

(CORs), may occasionally observe contract operations. These personnel may not, however, interfere or provide direction to the contractor employee’s performance.

9.0 INHERENTLY GOVERNMENTAL FUNCTIONS

9.1. The term contractor refers to the contractor and contractor employees unless otherwise stated.

9.2. Contractor employees that the Government permits or may permit them to gain access to confidential business information and/or any other sensitive information shall sign a nondisclosure agreement. (See Section J)

9.3. Contractor employees shall not perform any inherently governmental functions in their duties under the contract issued, as stipulated in FAR 7.5.

9.4. Classifications may be involved in duties that can be defined as nearly inherently governmental functions.

The Contractors shall take extraordinary care to insure that they are not perceived as a Government employee. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types and dealings with Government or non-Government entities/personnel. Contractor decorum should leave no doubt that they are not acting in an official Government capacity and do not have the authority to bind the Government.

9.5. Contractors providing these services shall ensure that they identify themselves as a contractor. Services will be in accordance with accepted commercial practice for similar types of services or in accordance with Government regulatory guidance, when available. Actions of the contractor are non-binding unless accepted by an appropriate Contracting Officer.

10.0. PROTECTION OF PERSONALLY IDENTIFIABLE INFORMATION (PII)

10.1. The Contractor shall be responsible to protect all Personally Identifiable Information (PII) encountered in the performance of work under the contract in accordance with DFARS 224.103, DoD 5400.11, Department of Defense Privacy Program, and DOD 5400.11-R, Department of Defense Privacy Program.

10.2. If the Contractor violates the aforementioned policies and a PII breach results, the Contractor shall be responsible for all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

11.0 QUALITY CONTROL (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. After acceptance of the quality control plan the Contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

12.0 QUALITY ASSURANCE (QA): The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

13.0 CONTRACT MANPOWER REPORTING ACT (CMRA) Requirements: The Office of the Assistant

Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://armycmra.dmdc.osd.mil. The required information includes:

(a) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative;

(b) Contract number, including task and delivery order number;

(c) Beginning and ending dates covered by reporting period;

(d) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data;

(e) Estimated direct labor hours (including sub-contractor);

(f) Estimated direct labor dollars paid this reporting period (including sub-contractor);

(g) Total payments (including subcontractor);

(h) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different);

(i) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information);

(j) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website);

(k) Presence of deployment or contingency contract language, and,

(l) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.

CLAUSES INCORPORATED BY REFERENCE

52.203-19 Prohibition on Requiring Certain Internal Confidentiality

Agreeements or Statements

JAN 2017

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

OCT 2016

52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-22 Alternative Line Item Proposal JAN 2017 52.209-6 Protecting the Government's Interest When Subcontracting

With Contractors Debarred, Suspended, or Proposed for Debarment

OCT 2015

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations

NOV 2015

52.212-1 Instructions to Offerors--Commercial Items JAN 2017 52.212-3 Alt I Offeror Representations and Certifications--Commercial

Items (JAN 2017) Alternate I

OCT 2014

52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.219-6 Notice Of Total Small Business Set-Aside NOV 2011 52.219-28 Post-Award Small Business Program Rerepresentation JUL 2013 52.222-3 Convict Labor JUN 2003 52.222-21 Prohibition Of Segregated Facilities APR 2015 52.222-26 Equal Opportunity SEP 2016 52.222-41 Service Contract Labor Standards MAY 2014 52.222-50 Combating Trafficking in Persons MAR 2015 52.222-55 Minimum Wages Under Executive Order 13658 DEC 2015 52.222-62 Paid Sick Leave Under Executive Order 13706 JAN 2017 52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011 52.223-18 Encouraging Contractor Policies To Ban Text Messaging

While Driving

AUG 2011

52.225-13 Restrictions on Certain Foreign Purchases JUN 2008 52.232-33 Payment by Electronic Funds Transfer--System for Award

Management

JUL 2013

52.232-40 Providing Accelerated Payments to Small Business Subcontractors

DEC 2013

52.233-3 Protest After Award AUG 1996 52.233-4 Applicable Law for Breach of Contract Claim OCT 2004 52.237-1 Site Visit APR 1984 52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.237-7 Indemnification and Medical Liability Insurance JAN 1997 252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7008 Compliance With Safeguarding Covered Defense Information Controls

OC…